広々としたヨセミテトレスルウッドシャレーで家族を家に連れて行きましょう！

You are quite welcome! We love to hear from our guests and we're glad to know you enjoyed your visit. Come visit again any time! David

Thanks for the great review - we really appreciate it! A few other guests have also commented about the trash (and I think bugs too). Guests should realize that this is a forested, remote mountain area -- bugs live here! We do use pest control services to keep them to a minimum but hey, we are visiting their homeland, not the other way around. Similarly, yes our trash dumpster is in Fish Camp -- 2 miles up the road. But that's a lot better than having to pack it out (which is how it used to be before we got the dumpster). Trash service in these remote mountain communities is not like it is in the city -- the permanent residents don't have the luxury of _any_ trash service; they have to take their trash all the way to the dump. Such is life in the mountains!

Thanks for taking the time to share your experience. We look forward to your next visit!

Thank you for your thoughtful review and for letting us know about the cleanliness issues you experienced; they certainly are not up to our normal standards. We have informed the caretakers of your experience. We are however quite surprised that you say you called and left a message because we did not receive any such voicemail. We normally reply as soon as possible so guests should try other methods (email, VRBO messaging, etc) just to make sure the message gets through. Only then can we respond to any requests you may have. Regarding trash disposal guests should realize that trash collection in remote mountain communities (where incidentally wild animals are the permanent residents) is not at all like it is in more populated areas. Madera County simply does not provide any type of trash pickup service whatsoever to our location. We are lucky to be able to provide guests the convenience of disposing their trash only 5 minutes away in Fish Camp. Still we are glad to know that despite these issues you still enjoyed your visit to the Yosemite area and to our home!

Thank you for the feedback; we do appreciate it! The Trestlewood Chalet is in a mountain environment adjacent to National Forest land. Wildlife is abundant and yes, sometimes they find their way inside. We do use professional exterminators to address the problem when it occurs. The Chambers cooktop is a classic 1970s-era high end appliance. While it is certainly not modern, we strongly believe it is essential part of the Trestlewood Chalet's unique character and have no plans to replace it. The hot water issue was traced to a faulty shower valve which has now been replaced. We are surprised by the speakers comment because the home actually has a multl-room, built-in speaker system (granted it is also 1970s-era, but still quite usable). The dumbwaiter is fully compliant with 1970's-era safety requirements, but we agree that children (of all ages) must understand that it is not a playtoy.

Thank you Julie for your thoughtful review! We're glad to know you enjoyed your visit and hope you can return some day. Regarding your "surprises" - guests should understand that trash service in a remote mountain area with abundant wildlife is likely not as convenient as what you have at your own home. The house was built in the 70's so the heating and A/C may not be as efficient as modern systems. But each room does have individual control of the vents, windows to let in the fresh mountain air, and we also provide electric space heaters for guests. The garbage disposal does work as designed .Guests should let us know of any problems they find as soon as possible; often the fix is simple and quick. The house is served by a private septic system so minimizing your use of the disposal is a good idea in any case. And while it may be true that the internet speed is lower than what many guests are used to, it is in fact as fast as our provider can deliver to this remote mountain location. It is currently sufficient to support a Zoom or Webex meeting, but may fall short with multiple simultaneous video or gaming streams. We are glad to know that these few "surprises" did not prevent your vacation from being both wonderful and memorable!

Thanks for the feedback -- we really do appreciate it! The sliding glass doors do become sticky seasonally; settling of this 50 year-old home has made the frames no longer square. Professional opinion is that only replacement will solve the problem and we plan to do just that -- but it's a big enough job that we can't get it scheduled until at least the fall of 2022. Regarding "critters" we do employ professional pest control and they generally do a very good job at that. But still our guests should understand that this is a unique, 50 year old mountain home bordered by national forest lands. You should expect to see wildlife and that might even include hearing them at night. If this will prevent you from feeling comfortable during your visit, then perhaps a room at the Tenaya Lodge or a hotel in Oakhurst will be a better choice for you. We're glad to know that overall Alex and his group still enjoyed their visit and would return again. He and his group are welcome back any time!

We thank Spencer for his review. We only wish he would have mentioned his concerns to us during his visit, instead of a week after his departure. Spencer is correct that this historic 1970s mountain home has 50 year old piping and railings built to 1970s code. It is also true that the home's booster pump is located in the garage, below the master bedroom. These are essential characteristics of this historic home; they cannot be changed easily without seriously compromising its unique character. Future guests should carefully consider these things before choosing to rent our home. As we have noted in prior reviews the sliding glass doors are sticky due to structural shifting. Replacement is simply not possible during the busy summer season. However all but one (in the dining area) are still quite usable. However Spencer is wrong to think our home is not well maintained. Our beds are firm precisely because the mattresses are replaced often. The entire lower floor carpeting was replaced just this Spring. The Chicago Cutlery knives do dull with use; that's why we provide multiple styles of sharpener for guests to use. We are not aware of any flaking nonstick pans (yes they do get scratched), but the well-stocked kitchen has plenty of other options -- including a full set of quality stainless pots and pans. We very much appreciate guests telling us when the caretakers have missed something. They are usually quite good but of course no one is perfect. Yet it is impossible for us to correct such mistakes if guests don't bother to tell us DURING their visit. And we share Spencer's frustration with prior guests who did not bother to dispose of their empty bags of charcoal. Fortunately there is more available at the Fish Camp General Store only 5 minutes away.