Greenville | 2 Queen Bedrooms, Sofa Bed & Patio

Thank you for your review. To be clear, the delay in your check-in was solely due to bringing an undisclosed pet. Guests are required to disclose pets at the time of booking. Attempting to add a pet after the fact—only when filling out the mandatory rental agreement—violates our booking process and holds up automated check-in. Access instructions are strictly withheld until all house rules are agreed to and required pet fees are paid. Once you finally disclosed the pet and settled the fee on the agreement, access was granted immediately. Regarding your comments on the location and cleanliness: our property is located in a secure, quiet gated community, not a run-down area. Furthermore, the unit is routinely treated by professional pest control, and we maintain high standards of cleanliness to ensure a comfortable stay for all guests.

Thanks so much!