聖 フランシス・レイクサイド＃40-ミラー

Thanks so much for staying with us! We're so happy to hear that everything was great during your visit, and we hope to welcome you back to Lake Tahoe again soon!

Thank you for your feedback! We're glad you enjoyed the clean property and great location. We apologize for the initial hot water hiccup upon arrival, but we are very glad our team was able to get it resolved promptly that same evening. We hope to host you again soon!

Thanks for staying at St. Francis Lakeside! We are glad you enjoyed the fantastic lake views, the convenient location near the trails and little beach, and the community hot tub and spa. To clarify regarding the sleeping capacity, the standard three-bedroom layout indeed sleeps 6 comfortably as advertised. The loft provides additional capacity for up to 8, but that space is currently restricted per county short-term rental codes. We are always happy to answer any questions about configuration ahead of time, and we hope to host you again soon for another wonderful getaway in Tahoe!

Thank you for your feedback regarding your stay. We are glad you enjoyed the beautiful lake views and convenient location. Regarding the interior, personal taste should not be grounds for a negative rating, as the condo is pictured accurately and described upfront as a classic, older unit with no recent upgrades. Community pool and hot tub schedules are strictly managed and set by the HOA. When the unexpected wasp issue arose, our team took immediate action—we were happy to quickly relocate you to an upgraded property in another nearby complex with an open hot tub. Since then, professional pest control has thoroughly resolved the issue and implemented preventative treatments to ensure a comfortable experience for future guests.

All beds have been updated since this review.

Thank you for your feedback. We are glad you enjoyed the beautiful location and views, but we would like to provide some clarity on your arrival. As part of our standard procedure, we notify guests in advance whenever an area power outage is active before arrival and keep them informed, whenever possible, with updates from the local power company as we receive them. Because the water heater is electric, we unfortunately can't replenish hot water while the grid is down. We also always keep the welcome binder open and visible directly on the coffee table so essential property instructions are immediately accessible. We appreciate you taking the time to share your perspective and are always working to ensure our guests have a seamless stay.

These older units do not have A/C as it states in the description. We provide a fan in each bedroom for circulation which can be found in the closets. Unfortunately, no matter how much you clean in the mountains spider always find a way in... Such is life in Tahoe.

We take guest comfort and safety very seriously, and we want to clarify the details surrounding this stay. This was the first report of wasps at this specific unit, though other units at the complex had experienced similar seasonal issues. Upon learning of the situation, our team immediately coordinated with the HOA and pest control to treat the exterior nest. To ensure our guests were comfortable, we successfully relocated them to another upgraded unit at no additional cost and promptly reimbursed them for the wasp spray. Exterior maintenance and groundskeeping for the property are managed and maintained directly by the Homeowners Association, which continues to monitor and treat the grounds.