ボートドックと追加の駐車場を備えたトップレベルの運河ウォーターフロントホーム！

Nice guests! Very responsive and respectful!

It's very obvious that Dee Dee is attempting to damage my property rating because I refused to allow her/him to cheat me after their 3 night stay. First of all, "pet friendly" doesn't mean a grassy back yard for your pooch to do his business. I have vacant lots on both sides of my property and a large community park directly across the street where guests can walk their dogs. Their math is wrong since they state that they only stayed 1 night and I refused to refund them for the other 3 nights. Actually, they only booked 3 nights total and stayed the entire time. They give me a scathing review in stark contrast to all my other reviews. However, they stated that "We liked your accommodations." in a previous message direct to me asking for a refund for reasons completely unrelated to my property. This review is their way of lashing out since I refused to give a refund. They state that my stairway has a "VERY rickety" handrail and is not suitable for a person with a football knee carrying a dog. My property is very well maintained and it certainly doesn't have a rickety handrail. I question why someone with a bad knee would book an upstairs unit in the first place. My property description clearly states that I have comfy memory foam mattresses throughout. I've never received a single complaint about the mattresses and many positive comments about their comfort. I question why someone with a bad back who doesn't like memory foam would book a property that advertises memory foam mattresses. It's unfortunate that there are people like Dee Dee who try to cheat hosts for a free vacation stay. It's also unfortunate that HomeAway would allow such a clearly inaccurate and untruthful review. I'm glad that Dee Dee will "NEVER" return but I hope honest folks will consider my vacation home.