Beautiful home in a gated community with easy check in and check out. Family fun for older children with the converted garage to game room. Serene and peaceful views of the golf course. I loved the lay out of this 4 bedroom get away!
Darlene T.
2020 年 1 月に 5 泊滞在
10/10 (非常に良い)
Lisa D.
2021 年 3 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We like that area. This house was nice.
We had no issues at all. In the past renting houses on vacation we usually have issues.
Lisa D.
2021 年 3 月に 10 泊滞在
8/10 (良い)
Tracie B.
2025 年 2 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Dryer
Ridgewood is a great area. Only issue is that the dryer was not heating. It took a few days to get it looked at and then they had to order a part for it. We had no dryer for the most of the week
Tracie B.
2025 年 1 月に 10 泊滞在
6/10 (普通)
William C.、Miami
2021 年 4 月 1 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Very clean home but horrible communication.
Overall I have no complaints as far the house. It was very clean and comfortable. The owner of the property was the problem. We booked this property 2 weeks prior to our arrival. The owner may have sent us one or two emails giving us instructions, rules and an invoice. He waited until the day of our check in to ask for verification of our identity or else we wouldn't be able to enter the property nor would we get a refund. So we sent a copy of my husbands drivers license. But that wasn't enough. We get another email saying he now needs a picture of my husband holding his license. Keep in my mind this is the day of our arrival. As ridiculous as it sounded we still cooperated. Only to get another email saying he needed more proof of verification because my husbands address on his license didn't match the address on the credit card we paid with. My husband is a truck driver and is constantly on the road so we have a private mailbox where most of our mail goes. We explained this to him but that wasn't enough. He now wanted bank statements with my husbands name and billing address. Eventually we got all the info he wanted. And he finally sent us the email with the code to the door and etc. When we finally made it to the property, security at the front wouldn't let us in because the owner hadn't put us on the list as guest. They made several attempts to contact the owner, who lived in the UK. Nothing. Half an hour later, a manager finally comes to the gate and explained what the problem was and that it was protocol and mandatory for the owner to list all guest that will be staying at the property. He never did. She was very nice and asked us to email her a copy of our invoice and she eventually let us in. We never heard anything from the owner. Also the morning before our check out, the internet was turned off. The kids couldn't watch TV because they were all connected to the internet. So thank goodness we had hotspot. Great house, horrible owner.
William C.
2021 年 3 月に 3 泊滞在
オーナーについて
オーナー : Paul & Jill Melvin
Jill and Paul Melvin have owned their own home in Orlando since 2001 and have been involved in the short term rental industry since then.
They now look after over 80 homes in the Orlando area on behalf their owners and have received numerous industry awards including Top Rental Manager in Orlando in 2012 by Trip Advisor followed by the Gold Top Vacation Rental Award in 2013, a Highly Rated Award in 2016 and their Certificate of Excellence in 2017.
HomeAway have also rated them as a Premier Partner due to the quality of the homes they manage, a reliable bookings process, great feedback from guests and competitive rates which gives them the confidence to book again and again.