Top Family Pick! Roomy 2-Level w/Kitchen, Washer/Dryer, Lanai–Kamaole Sands 1401
Property manager didn’t respond about picking up keys till after we arrived on site so we did not know if we had a place to stay. Very stressful since we got in late at night and were told by HomeAway help desk that they had no way of contacting owner or manager so I should look for other accommodations. Luckily we decided to ask the front desk of Kamaole Sands if they had another rental they could give us and the guy happened to ask what unit we booked. He then said he had the keys for that unit and my reservation so we got into the unit. When I first called the front desk after landing, they told us they couldn’t help me because it was booked through VRBO or HomeAway and they don’t handle those rental accounts, we had to call owner or property manager directly. The problem is the phone number that’s listed is the front desk number of Kamaole Sands!
The unit itself is ok, the only complaint we had is no air conditioning so if you aren’t used to Hawai’i weather, you’re not going to like staying in this unit.