67 Forestay: 4H, piscina climatizada y spa, muy cerca de la playa!

Thank you for taking the time to leave your comments about the home and for stay with Akers Ellis Rentals. We are so pleased to hear that you enjoyed your stay with us! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! While bugs are not uncommon on the island, we do absolutely everything we can to keep them outside, so we appreciate you noting this. We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for your feedback! We are pleased to hear that you enjoyed your stay and the home. I have passed you comments to our property management team to review with the owners and address as needed.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

We are sorry to hear of your continued disappointment. As you stated, you reported your concerns and our team came to address any pest issues right away. As we are in a wooded barrier island, sometimes a few will make their way in regardless of treatments, and I am pleased to say that nothing excessive has been found here. Our offer to have the property recleaned was not accepted. We strive to ensure all of our properties are maintained, regardless of up-datedness, and that all of our guests are pleased with their stay. It is with that in mind that we did ignore our cancellation policies and offered a refund of half of your stay for you to depart early, as well as an additional $300. We believe that this was fair taking into consideration your disappointment, as well as our teams communication, action and findings in the home, but are sorry that you do not agree with this resolution.

Thank you for taking the time to leave you feedback of the home. Regrettably, there was a fairly large storm the evening prior to your arrival causing debris to go into the pool. With the pool companies backed up for days of storms, they were not able to come out to thoroughly clean all of the debris. However, we do ensure there is a skimmer at every home should this incident occur. We are sorry to hear of any other issues with the home as we were not previously made aware of them. I have sent your full comments to our team to review and address as needed.

We are sorry to hear of any issues with your rental being ready in time for your arrival and your continued disappointment. Unfortunately, with the amount of homes our housekeeping partners need to clean each Saturday, occasionally one or two get done after 4pm. I do see that we offered to buy your dinner that evening while they housekeeping team cleaned the home. We look forward to your stay at a different home next year and we will do everything possible to ensure that is a better experience for your party.

Hi Allison, We apologize you experienced this while on vacation. We would have been happy to send housekeeping back over to re-clean had you let us know while you were here. This is definitely not up to our standard and is not a common occurrence. Other than the cleanliness in the kitchen, we are glad you enjoyed the property and location!

Hi David, Thank you for your feedback as we are always looking for ways to better our properties. We have created work orders for our property management team to address the items you mentioned and will contact the owners about restocking the kitchen. Again, thank you for letting us know. We are very pleased you enjoyed the location and pool!

Hi Ronald, First of all, thank you for your continued loyalty with our company! We are pleased that, overall, you enjoyed your vacation on Kiawah Island. We apologize for the issues you ran into and do wish you would have contacted us while you were here, so we could have addressed these issues with you directly. We ensure you that we will immediately fix what we can and pass along the other items to the owners of the property. We hate to hear that your daughter got injured and hope she is recovering well! We appreciate you giving us feedback, as we are always looking for ways to better our rental properties.

Hi Louise, Thank you for your feedback. We are sorry that you ran into these issues during your vacation. We will pass along the message about the mattress, pillows and kitchen inventory to the owner. We can ensure you that the villa is professionally sprayed regularly for bugs but we would have scheduled a second spraying during your stay, had you let us know. Again, thank you for letting us know. We will work to get these issues resolved in a timely manner.