6/10 – Matig
Ronette L.
27 sep 2023
Positief: Netheid, inchecken en communicatie
Negatief: Locatie, accuraatheid advertentie
Nice, but not a beach resort
The resort is nice, with good poolside bar, games, well-maintained grounds, very nice staff. Our 3/5 rating is because it was not as advertised in terms of unit nor location. "A few hundred meters from the sea" is just not true; the sea is a steep drive down to the town of Balestrate taking 5-7 minutes and not possible to walk. We fully expected a seaside resort and that is not what this is. Also, pictures show a living room area with couch, which was not what we were given. When we raised, they did move us to another unit that had a two-person sofa, but again, not as was advertised and we were lucky that another unit was available. Still not what was in the picture, though. We are a family of four who booked for 7 nights and wanted time together, which meant piling onto a bed. In the end, we moved outdoor furniture inside to accommodate our family. Laundry is listed on the site too but it's an additional cost laundry service instead, which was helpful, but not as listed. I just wish they'd be more honest on the listing as the resort itself has a lot to offer, but we feel like it was not advertised honestly. The staff was very nice and helpful and this advertising problem was not their doing.
Ronette L.
7 nachten verbleven in september 2023
