静かで居心地の良い3ベッドルームパームキーホーム

Thank you Kathy, we appreciate you taking the time to review our home. We look forward to seeing you again soon

Thank you Nichole, we are glad that you had a good stay. We are taking steps to make sure that the situation with the water will never be repeated again

Thank you for your review Debbie. The owner of this home is coming in to stay during August and we have recommended that they consider new mattresses, so your concerns have been noted and should be acted upon soon

Thank you for taking the time to review our property. I am so glad that you enjoyed your stay. Angela really is a treasure and we will pass along your recognition of her efforts. The twin beds are older than the rest and are on the project list for replacement so guests will see an improvement there at some point in the future.

Thank you for reviewing our home Emily. The screen over the patio was completely removed by the hurricane last year (we never even found any remnants of it) and we have been trying to have it replaced ever since. Although we have regularly complained to the neighbor about the cameras, he continues to move them back to point onto our home, so we have now contacted resort management to ensure that they will be moved or removed. if they continue to be directed to our home, we will forward the complaint to the sheriff's office. One way or another, the cameras will not be invading our guests' privacy in the future

I am sorry to hear that your experience did not meet your expectations. We have each home cleaned after each guest and inspected prior to the arrival of each guest and our reports confirmed that this home was clean when you arrived. We also provide a contact number for guests to advise us if they ahve any concerns. Unfortunately, we received no calls from you when you arrived so could not address the issues you have advised us of in this review. While we could not replace older TVs (they work fine, but they are older), we could certainly have reviewed the cleanliness for you and fixed whatever unspecified concerns you had. We are glad that you enjoyed the community facilities.

Guest did not stay in this home due to a power outage. We moved him to another home at a significant discount

Thank you Amanda, we are glad you had a perfect stay. Please do come back and visit us again soon.

Thank you for taking the time to write a review of your two night stay in our home. I am sorry that the home did not meet your expectations. We do note that you began complaining about the mattresses before you arrived and complained about all of the mattresses during your stay, only saying that the master bedroom was an exception after you learned that the mattress was brand new. The wifi is high speed through the cable company so it is not clear why it would not work during your stay. The homes are self catering, although we do provide a starter pack of amenities noted to give guests time to go to a grocery store to obtain supplies of their choosing.