Fenced In|Updated|Pets OK|3 Bed 2 Bath|Walkable DT

Monique, thanks for your feedback. While we aim to meet all guest's concerns promptly and with kindness our interactions with you were unnecessarily challenging from the very beginning. We promptly responded to each complaint you raised, when we came out we found many of your issues to be self caused such as the plumbing issue from flushing paper towels, your pets were not preventatively treated for fleas and therefore got fleas causing us to close our rental for weeks to eradicate, an exaggeration of tree limbs (these were sticks that came out of a tree during a storm) and your assumption of what the environment should be like in NC during the summer. We found hosting you to be very challenging and aimed to be responsive and diligent with each communication. We have hosted professionally for over 6 years and this reservation forced us to exercise our kindness muscles in a way that no other guest has.