We came to Kihei Sands with high hopes as everything looked gorgeous on the photos and the location was great. Some things were great: comfortable beds, a full kitchen, a sweet location. However, upon arrival we learned that the sauna and hot tub, which were advertised in the listing and a main reason we choose this unit, were non-existent. When I called the office to inquire, I was told that no such advertisement existed. (I shared a screenshot of the VRBO headline and it has since been removed). We received a nominal reimbursement for this error with no apology or explanation. Next, on our second day during major heat wave, the main air conditioner began leaking and left a mildew smell before it finally gave up and stopped working. Sunny Maui Vacations tried their best to repair and thankfully eventually fixed it— after several unannounced visits and many phone calls. Not the way you want to spend your vacation. Sunny Maui told my husband they would be giving us a significant discount for this hassle, but as soon as we checked out, they stopped responding to our emails. This was very disappointing. Add to this a hazardous buckling in the middle of the upstairs floor and safes that don’t work, plus flood lights that turn on and off right outside the unit all night. I’m sorry to say that we cannot recommend this place and will not be back.