House felt dirty, toilets had bad toilet rings, cups pulled out of cupboard were sticky and visibly dirty, no cookie sheet to make cookies and missing many basic amenities like toilet paper (we ran out). No laundry soap, dryer didn’t work. AC was stuck at 76 degrees for the whole first 12 hours. Told them the condenser unit was not functioning properly just by looking at it and the air not cooling. They asked us a few questions but then just stopped responding. Furniture was not comfortable for our party of 8. There were no extra blankets. The pool was several blocks away, which was not disclosed in the listing. To make matters worse the key card would not open the pool gate. When we inquired, the attended said, not my problem, call the HOA number. They were closed on weekend. Owners responded that they were sorry and would call… but then never responded to my inquiry if it was resolved. Rented the house because of the pool, so that was a huge disappointment for the kids.I’ve stayed a lot of places and I don’t ask much, but all of this stacked together was unacceptable. The home is for sale, which makes sense on why everything was so let go. Disappointed to say the least. Things could have been addressed and corrected and they were not.