100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
After check in
Everything was the great with the property, location and even management (after check in). Owner had phone issues and I was not able to get into the property until 6pm or so.
Harbor House 31 met all our expectations. Easy and convenient to restaurants and stores. Great beach access. Easy and straightforward communication. Highly recommend!
Our 2nd Home! 😍💗💗😊
My 2 daughters (10 & 5) and my parents just returned home from our Gulf Shores vacation and stay at our 2nd home at Harbor House 31! This was our 2nd year in a row to stay here and we all hated to leave! The condo and location are amazing - the condo is on the 2nd floor (1st floor being parking) and beach front so no busy streets to cross to get the beach - extremely important with little ones! My mornings were spent drinking coffee and eating breakfast with my girls from our balcony as we chatted and watched the waves coming in on the beach. I honestly think my parents spent more time on the balcony relaxing and sightseeing than any other part of the condo! The walk to the beach was super short and perfect since we always had a load of rafts, boogie boards and beach supplies to take down with us. My girls would take turns going from playing in the waves and sand to swimming in the pool - which was located right next to the beach!
We never kept dirty laundry or towels as the washer and dryer in the condo were put to good use. We also took full advantage of the well-stocked kitchen to prepare our breakfast and lunch meals, dining out only in the evenings.
Super conveniently located across the street is a store for any last minute item you may have forgotten or in our case, purchasing oars and blowing up my girls blow-up raft boats and floats.
The owners are extremely nice and friendly! Quick to reply to any questions or issues you may have.
The only negatives we experienced were the sliding glass door was extremely hard to open and the sofa bed in the living room was very uncomfortable when we tried to use it. Both easy fixes, though.
Overall, this is a perfect condo for your beach vacation and one that we plan to continue staying each year when we visit the beach!
Owner Made It Right- read review...
Upon check-in we had some issues with a man that the owner had hired to lay tile in our condo. The tile layer was supposed to be done at our 3oclock check-in. Instead, he was on the beach playing with his small child and taking work breaks every 15 minutes. Long story short- fortunately for us we had other friends who allowed us to stay in their condo for the night until ours was done the next morning. Driving all the way down from Michigan with 2 small children I am sure you can imagine my frustrations...
I spoke with Linda several times who apologized until she was blue in the face and took every step to help resolve the issue and make sure we were only displaced for one night.(please keep in mind the owner was under the impression the tile was laid and done as told per the tile guy. The owners had no idea they weren't done) Ed, the owner called me the next day and wanted to make sure that he could make this right for us so we could enjoy the rest of our vacation. I will tell you Ed and Linda went above and beyond every expectation that we had as far as them fixing this issue for us! Condo was clean when we got in, and has a beautiful view!
Thanks Samantha for your outstanding review, under bad circumstances I might add. We always hope for the best time at our condo but there are times...
I also want to Thank You for being so understanding about this issue.
Snowbirds one month stay
We where very disappointed, the bathroom was dirty, dusting was a wipe across the glass table top. Food crumbs under the coffee table.The stove knobs are on backwards, the furniture needs to be replaced, the place is very outdated. The carpet was stained and we where charged to have it cleaned, after I left a note telling the cleaning people we did NOT contribute to the stains. I have never stayed in such a dirty place.
The only thing we enjoyed was watching the waves on the beach
My my , what a nice review. If anyone had mentioned anything about this during their month long stay and the three times I talked to them on the phone then it would have made sense for this review. Why wait a month? Perhaps because 20.00 was charged against their deposit for one half of the cleaning bill for the "comforter".
Our cleaning people are top notch but if anyone notices something amiss , a quick call and they will be there at no charge to you.
Snowbirds 2 month stay
When we arrived at the condo there were a few minor issues. We contacted Beverly and things were immediately taken care of. She responded right away to our emails and phone calls. I wish all owners and rental agencies were as responsive as she was. The condo was clean, with comfortable beds and warm - which was necessary with the weather we had this past winter. Harbor House is close to almost everything. Makes it an ideal location to stay. It was one of those times that the months flew by too quickly and we hated to leave.
Your kind words are greatly appreciated....BUT you were also the perfect renter as you understood that coffee pots do stop perking, and remote do stop working....and you did not scream at me but just reported it in a nice sweet southern manner. Hope you will come back to see us and hope next time the weather will be better. Thanks again, Beverly