Our experience at this vacation rental was absolutely terrible and incredibly disappointing. The property was dirty, poorly maintained, smelled of mold and nowhere near the condition we expected or paid for. To make matters worse, there were cockroaches inside the rental. My 11-year-old daughter accidentally stepped on one, which was disgusting and completely unacceptable, especially when you’re supposed to be enjoying a family vacation.Even more frustrating was discovering hurricane damage from four years ago that was never disclosed in the listing. I fully expect the rental company to come up with excuses to justify these conditions, but excuses do not change the reality of our experience. A dirty property, cockroaches, and undisclosed hurricane damage are simply unacceptable, regardless of how they try to explain them.A vacation rental should be clean, safe, and accurately represented. This property failed on all three counts. Due to the lack of cleanliness, pest problem, and undisclosed damage we refused to even stay in the residence, and were REFUSED A REFUND!!I will definately be taking them to court!I would not recommend this rental to anyone, especially families with children. Save yourself the disappointment and look elsewhere. We paid for a vacation experience and received a property that was unacceptable and poorly represented. Management needs to take responsibility and address these serious issues before welcoming another guest.