Painting peeling in kitchen…that’s an easy fix. Why not paint??Not enough utensils or drinking glasses considering how many people the property sleeps. Ice maker was malfunctioning.Overall, the house is nice. Couldn’t find the thermostat (we were freezing). Guess it’s not a bad thing!Would recommend.
Tania I.
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
WES T.
2025 年 7 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Windsor Hills Resort Villa
The neighborhood is gated and well maintained. Basketball /Tennis/Parks/ and Water slides. We had a great stay at this Villa. Easy Check In. We will try stay an extra day to enjoy the amenities when we return next Summer.
WES T.
2025 年 7 月に 4 泊滞在
4/10 (不満)
Shari W.
2024 年 12 月 18 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Needs some maintenance
The dishwasher ran but did not clean. The dishes that were in the cabinets had to be hand wash before we could use them we tried the dishwasher but would get everything wet but not cleaned.The pool must have a leak we had to put water in it with a hose from outside and it was so low that the pool could not heat up and it was cold. It was hot the first 2 days we were there but we went to disney and the 2 days that we were going to use a pools we could not use it. We did use the resort pools that were great. I also notified them that the mattress on the master bedroom had a spring hanging out the side of the bed and my daughter cut her leg. The house really needs a good deep cleaning. The kids feet were black from running around without shoes. There was also a critter in the ceiling upstairs and it was huge making a noise at night. It sounded bigger than a mouse. It scared the kids. I did notify the property manager on all problems.and received a text back that thank you for letting us know and that "thats great to know".We usually let some thing go but this was a lot to address. Didnt feel like we should be charged the pool heat since we were not able to use it. The resort its self is great and the kids had fun at the play areas
Shari W.
2024 年 11 月に 7 泊滞在
2/10 (非常に不満)
Troy K.
2024 年 9 月 4 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Pathetic customer service
Pathetic customer service
Troy K.
2024 年 8 月に 9 泊滞在
4/10 (不満)
Megan H.
2024 年 6 月 9 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Misrepresented Property
I’m posting this review because my concerns have yet to be addressed by the property management company despite multiple attempts to resolve my issues during my week stay. Pros: nice set up of bedrooms, very fun community, great water park, location is excellent. Cons: we weren’t able to check in at 4 because maintenance was still working on the AC, despite their work the upstairs A/C either didn’t work at all or didn’t work properly, dishwasher was broken so we had to either hand wash everything or buy paper products, kitchen wasn’t fully stocked so we weren’t able to use the oven (no bakeware or cooking sheets) - had to buy different food, no audible alarm on exterior door to pool area. I spent hours on the phone or texting the property management over the course of my vacation which significantly affected the quality of my stay. I shouldn’t have to do that on my vacation. I’m quite disappointed to say the least.
Megan H.
2024 年 6 月に 7 泊滞在
2/10 (非常に不満)
daniel g.
2024 年 1 月 11 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Terrible!!!
The house had some many parts broker and was very dirty. I communicated with around 12 pictures with the owners and manager about my concerns. We agreed to at lease send a cleaning team the second day, but that never happened.
Very bad experience!!!
daniel g.
2024 年 1 月に 5 泊滞在
6/10 (普通)
Jessica C.
2023 年 12 月 7 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Mrs.
House and neighborhood were very nice. The hot tub kept draining water and the property host was hard to get ahold, resulting in not being able to use the hot tub our entire stay. 😩