2/10 (非常に不満)
deborah j.
2024 年 11 月 2 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Don't. Shabby, substandard bungalow in serious need of maintenance
It started badly. It took 4 attempts to get check in details via 3 different people. Then, when we arrived at the admittedly charming location, things unravelled further. the very first thing that hit us was a fusty smell of neglect as we opened the door.
We do not think the description or the website is accurate.
Far from being - as promised - a charming holiday cottage with a warm and cosy atmosphere - it is a rundown, cramped, shabby bungalow in desperate need of maintenance.
The woodwork is cracked and chipped, there are cracked tiles and window panes, and ingrained stains around the tiles.
The promised 2 bathrooms are tiny sordid rooms with a shower tray squeezed in. The toilet in the first one didn't flush when we arrived, my husband managed to fix it. The toilet seat wobbles when used.
The kettle works intermittently. The cooker in the tiny kitchen is unusable unless you are a midget or a contortionist as it is squeezed into a corner against a wall beneath a cupboard - it can only be accessed diagonally.
Something tripped the power while we were sleeping so there was no hot water in the morning. Again, my husband fixed it.
There was no bedding in bedroom 2 and bedroom 3 led off it and could only be accessed via it. I could go on, at length, but lets just say we left almost immediately and are still pursuing a refund.
deborah j.
2024 年 10 月に 6 泊滞在
