Arrowhead ski-in/ski-out condo 100 yards from the Arrow Bahn Express

Hello Allison, Thank you for taking the time to provide your feedback regarding your recent stay with us. We appreciate your honesty and we sincerely apologize for the inconvenience as some parts of our property were not as clean as they should be. Thank you for considering our property and we are hoping that you will consider us again next time.

Abbey, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We sincerely apologize for the issues that you experienced upon arrival and are glad that our team was able to assist you. Please know that this is not the typical standard our guests can expect and when issues occur, we make every effort to resolve them quickly and efficiently. We do feel it is important to note that our team assisted promptly upon these concerns being reported and we regret that this experience detracted from your vacation with us. We truly hope we can host you for a more comfortable stay in the future.

Thank you for your review, Maggie! We are happy to hear your party had a great stay. We have provided your valuable feedback to our local manager. Our manager has addressed the issue of cleanliness with our housekeeping team. We have since repaired the kitchen cabinet. Please know our team is ready and available at all times to assist our guests with any concerns they might have. We apologize for the inconvenience and look forward to hosting you again!

Thank you for sharing your experience with us, Leita. Weare happy to hear you overall enjoyed your stay. Regrettably, the jetted tub is not usable at the moment and we apologize for the disappointment this caused. We apologize for the cleanliness and maintenance deficiencies you encountered. We have addressed your concerns with our team and confirm the kitchen cabinet has been repaired. We hope we can host you again!

Hi, Glenn! Thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We are overjoyed that our home met your expectations. We sincerely apologize for the inconvenience caused by the bad service. It saddened us to know that you had experienced such service during your stay with us. Please know that we value our guests' feedback as we strive to provide every one of them with a comfortable experience. Having said that, we have forwarded your message to our local property manager for them to review and provide a resolution of what needs to be resolved. I hope this experience won't impede your desire to stay with us again. We will make sure to consider this as a way to improve. We look forward to hosting you for a great stay in the future.

Frank, thank you for the review of your stay. We are glad you enjoyed the condo even though you were inconvenienced by the shuttle schedule. We apologize for the inconvenience and hope we can host you again!

Thank you for taking the time to share your feedback. We apologize that the home was not ready right at 4 P.M. We strive to have every home ready at check-in but despite our best efforts sometimes things pop up that cause some delay. We are very sorry this occurred upon your arrival. We are very sorry you weren't able to use the washer your entire stay. It is always our goal for our guests to be able to use everything the home has to offer. Thank you for making us aware the thermostat needs repair and the faucets are in need of replacing. The local team is happy to address these issues. We look forward to hosting you in the future. Thank you!