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Moon Palace, Great Family Vacation; Vip Benefits for All; Unlimited Golf Option

(37 Reviews)

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Last updated: 02/13/2017
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  • Minimum stay:5 nights
  • Sleeps:4
  • Bedrooms:0
  • Bathrooms:1
  • Property type:Hotel
  • Internet:Yes
  • Pets considered:No
  • Wheel chair accessible:Yes

About the Property

The Best Family Resort With Full VIP Member Benefits with Unlimited Golf Option






We can book 4 - 6 nights, with or without golf, at the Moon Palace So for that extra special long weekend or middle of the week break, let us help you unwind.

However, the best deal with the most benefits is for stays of 7 nights or more. There is no limit for the number of nights and no limits on the number of rooms we can make available.

So if you are planning a week with just you and that special someone or a large family gathering, wedding or other group function, we can help.

Friendly people! Fantastic service! Outstanding benefits! Facilities second to none! Wonderful food! 24/7 Room Service! Top-of-the-line drinks, both alcoholic and non-alcoholic! World class Spa and treatments! Fun activities for the entire family! Beautiful beaches and pools with reserved VIP areas! Fabulous golf courses! Interesting tours! and more! All-Inclusive for one low price!

Look at the reviews from clients to see what each of them enjoyed about their stay at Moon Palace and then ask us to help you plan the best activities for you and your family and friends.

Unlimited golf as an option for all.

Each suite receives $1,500 in resort credits that can be used for extras over and above the wonderful benefits of our VIP membership. Some of the extras are additional tours (you receive 2 with our membership); additional spa services (each adult receives a 25 minute back massage as well as a manicure and pedicure with our membership); special dinners; upgraded wine; golf and golf lessons; beauty salon and scuba diving among other services and activities.

We love to help couples and families plan their vacations and experience the high quality service, activities, facilities, food (15 restaurants from which to choose plus snack bars and 24/7 room service) and all of the other things that make a vacation memorable. Let us help you create memories.

For other special vacations, look at our other listings: VRBO 590579 and VRBO 439614.
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Member since: 2012

Speaks: english
Response time: Within a few hours
Response Rate: 90%
Calendar last updated: 02/13/2017

Property Type

  • Hotel
  • 470 sq. ft.

Accommodation Type

  • Hotel
  • Hotel


  • Catering Available
  • Breakfast - Included In Price
  • Lunch - Included In Price
  • Dinner - Included In Price

Onsite Services

  • Housekeeper Included
  • Car Available
  • Chauffeur
  • Concierge
  • Massage
  • Staff


  • Events Allowed
  • Children Welcome:

    Great family resort for all ages. Kids club for younger children; teen club tweens and teenagers; baby sitting services available for parent's night out...moreless

  • Pets Not Allowed
  • Smoking Allowed:

    Some rooms are smoking allowed; majority are non-smoking...moreless

  • Wheelchair Accessible:

    Excellent accessability both in public and private areas...moreless

Bedrooms: 0 Bedrooms, Sleeps 4, Beds for 2-4

  • Bedroom 1: 1 king

    King or 2 doubles available...moreless

  • Either a king or 2 doubles, your choice. Minimum of 2 adults per room and maximum of 4 people....moreless

Bathrooms: 1 Bathroom

  • Bathroom 1: toilet, shower, jetted tub

    2 person Jacuzzi in each room...moreless

  • Double jacuzzi tub in rooms; separate shower; double sinks;

Other Amenities

  • Nightly entertainment including historical and musical floor shows and other fun events. Kids clubs with supervised activities and teen club. Baby sitting available for parent's 'getaways. Special entertainment available at different times of year. Free tickets for guests when there is a show. There is entertainment every night. Adult disco is open very late; teen disco is open until 10:00 pm...moreless


  • Books:

    Beach books in common areas as well as at gift shops...moreless

  • DVD Player:

    In most rooms...moreless

  • Foosball
  • Game Room:

    Wonderful kids club for ages 4-12 with age appropriate organized activities; and teen room and disco with arcade and video games all for no additional cost...moreless

  • Games:

    Many organized and individual activites to choose from. Both a kids club for ages 4-12 and teen room with arcade and video games all for no additional cost...moreless

  • Music Library
  • Ping Pong Table
  • Pool Table:

    Several around the ressort...moreless

  • Satellite / Cable
  • Television:

    In each room; big screens in bars and public areas...moreless

  • Toys:

    In game rooms and gift shops...moreless

  • Video Games:

    Available from guest services. Full complement in teen room along with arcade games and snack bar for no extra charge. ...moreless

  • Video Library:

    Available from guest services...moreless


  • Adventure
  • Away From It All
  • Family
  • Historic
  • Romantic
  • Spa
  • Sports & Activities
  • Tourist Attractions


  • Health/Beauty Spa
  • Live Theater
  • Playground
  • Recreation Center
  • Restaurants
  • Ruins
  • Theme Parks
  • Water Parks

Local Services & Businesses

  • ATM/Bank
  • Babysitter
  • Fitness Center
  • Groceries
  • Hospital
  • Massage Therapist
  • Medical Services

Leisure Activities

  • Antiquing
  • Beachcombing
  • Bird Watching
  • Boating
  • Eco Tourism
  • Horseback Riding
  • Horseshoes
  • Luaus
  • Miniature Golf
  • Outlet Shopping
  • Paddle Boating
  • Photography
  • Scenic Drives
  • Shelling
  • Shopping
  • Shuffleboard
  • Sight Seeing
  • Walking
  • Wildlife Viewing

Location Type

  • Beach View:

    Most have beach views...moreless

  • Beachfront:

    Beach front units are available...moreless

  • Golf Course Front:

    Moon Palace has rooms on golf course...moreless

Sports & Adventure Activities

  • Basketball Court
  • Cycling
  • Deepsea Fishing
  • Fishing
  • Golf
  • Golf Privileges Optional
  • Hiking
  • Jet Skiing
  • Kayaking
  • Paragliding
  • Parasailing
  • Roller Blading
  • Sailing
  • Scuba Diving Or Snorkeling
  • Snorkeling
  • Snorkeling/Diving
  • Sound/Bay Fishing
  • Spelunking
  • Surf Fishing
  • Surfing
  • Swimming
  • Tennis
  • Water Tubing
  • Wind-Surfing


  • Child's Highchair
  • Dining:

    15 restaurants; several snack bars; 24/7 room service...moreless

  • Dining Area


  • Air Conditioning
  • Elevator
  • Fitness Room / Equipment:

    Full workout facilities and modern spa with all of the services...massage therapy; sauna, whirlpools, steam, aromatherapy, etc....moreless

  • Hair Dryer
  • Heating
  • Internet:

    Free WiFi in each room and public areas...moreless

  • Iron & Board
  • Linens Provided:

    Daily maid service...moreless

  • Parking
  • Telephone:

    Free unlimited long distance calling to US and Canada from each room...moreless

  • Towels Provided:

    In rooms and also at all pools and beaches...moreless


  • Kitchen:

    Public dining facilities with 24/7 room service; ...moreless

  • Microwave
  • Refrigerator:

    Mini-fridge in each room furnished with both alcoholic and non-alcoholic beverages. ...moreless


  • Balcony:

    The room has a balcony with a hammock and deck furniture...moreless

  • Bicycles:

    All sizes available for rides around the resort...moreless

  • Boat:

    Non-motorized water craft included in the package. Jet skis and power boats available to rent...moreless

  • Golf:

    27 hole Jack Nicklaus golf course with teaching facilities on site. Unlimited golf available as an option....moreless

  • Kayak / Canoe:

    Included in the benefits...moreless

  • Lanai / Gazebo:

    Public gazebos...moreless

  • Outdoor Grill:

    Dining facilities on the beach...moreless

  • Tennis:

    Equipment furnished. Basketball court...moreless

  • Water Sports Gear:

    Scuba and snorkeling available along with organized lessons and tours...moreless

Pool / Spa

  • Communal Pool:

    Some of largest pools in Mexico; also smaller pools...moreless

  • Heated Pool
  • Hot Tub:

    All rooms in all have 2 person Jacuzzi tubs; Spa and fitness center has both hot and cold whirlpools as well as steam and sauna. Our VIP benefits allow for unlimited access to the fitness center....moreless

  • Sauna:

    Sauna and steam baths ...moreless

Building Type

  • Building

House Cleaning

  • Housekeeper Included


Write a review 5
from 37 traveler reviews
Rental basis: Per property
Dates Nightly Weekend Night Weekly Monthly * Event
Winter/Early Spring
Jan 4 - Apr 22, 2017
5 night min stay

Rates are based on 2 guests; add $113 per night, per additional guest

My Standard Rate
5 night min stay

Additional information about rental rates



Rates shown are for 2 adults in Moon Palace Jacuzzi suite and include $1,500 resort credit.

Kids under 4 free. Kids 4-12 free from June 1- August 31; otherwise, kids 4-17 are $55 per night additional in 2016. Additional adults in rooms are $110 per night in 2016. Room is a minimum of 2 adults and maximum of 4 people.

Rates are not final until confirmed. Rates include taxes and gratuities. Payment is directly to the resort. Cancellation is 100% if cancelled 5 nights or more prior to arrival; 1 night's penalty if 4 or fewer nights prior to arrival

Manager's cancellation policy:

100% refund if canceled at least 30 days before arrival date.

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Last updated: 02/13/2017
Check availability
23 Available
21 Unavailable
22 Today
23 Selected dates


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7.5 Miles
Nearest Airport

Car: Not Necessary

Moon Palace is situated in a tropical paradise with walking trails through jungles, along beaches, around golf courses and through the resort itself. Bicycles are available, free, for long rides around the resort.


Manager info

Year Purchased: 2000

About: We have been VIP founding golf members since 2000 and Diamond members since 2013. Every year since 2000, we have gone to at least one of the resorts and some of the years to two different ones. Prior to 2000, we had never gone to an all-inclusive resort but our experiences with the various Palace Resorts has been nothing short of exceptional. We celebrated our 50th anniversary at the Sun Palace in 2013. Allynn is a retired high school math teacher. She is an accomplished photographer, pianist and is the leader of the community choir in our town in Texas. David is retired from the supercomputer industry. He has served on two different school boards in Texas, one a very large district and our small district where we now live. He was a high school and college basketball official for 22 years, having refereed the Texas state high school finals for 4 years and in several college conferences. He “hung up his whistle” in 1985 but still watches the referees as much as the players during a game. We have three children and five grandsons. All of our kids spent their honeymoons at Palace Resorts. Four years ago we both had surgeries. So we spent a week at Palace Resorts taking advantage of the fitness center, spa, beach, great food and great service. It was the best physical therapy and one we highly recommend if needed. As part of the Diamond program, we have incentives to sell some of our weeks. That is why we can sell them for less than the member’s rate and far less than what travel agents charge and with more benefits. Through the years, we have sold over 400 weeks. Friends telling friends about us is what has made this possible. We can sell as few as 5 days with or without golf.

Why Cancún, Quintana Roo, Mexico:
If we had to pick one quality that sets the Moon Palace apart from others, it is the people who work to make your vacation special each and every day. From the gardeners, to the waiters, to the bartenders, to the golf course staff, lifeguards, kids club personnel and on and on. They make you feel like family. That is why in the photo section you will see pictures of the people as much as the facilities. Best vacation we've ever had; golf course was beautiful; food was excellent; can't believe the service; the room was fantastic; what beautiful grounds; and can hardly wait to go back are just some of the comments we have received. Look at the review section to see more.

The Unique Benefits at this Hotel:
When you go as one of our guests, you and your party wear the black wrist band which means you have all of our benefits. These include but are not limited to: - Free round trip transportation from/to local airport - Spa services to include 25 min. back massage, a manicure and pedicure per adult; 20% off additional services - VIP areas at beaches and pools - Advance booking of tee times, tours, spa, etc. - Priority on room locations based on availability - - Unlimited use of hydrotherapy facilities

Contact us

Speaks: english
Response time: Within a few hours
Response Rate: 90%
Calendar last updated: 02/13/2017

Send email



  • Beautiful Caribbean waters!

    Beautiful Caribbean waters!

  • Moon Palace beach scene

    Moon Palace beach scene

  • Mayan ruins at Tulum, one of tours included with the VIP benefits

    Mayan ruins at Tulum, one of tours included with the VIP benefits

  • Example of nightly entertainment

    Example of nightly entertainment

  • Mayan coffee done right and at your table...quite a show & delicious!

    Mayan coffee done right and at your table...quite a show & delicious!

  • Moon Palace Grand pool, just one of them

    Moon Palace Grand pool, just one of them

  • View of 18 hole miniature golf course

    View of 18 hole miniature golf course

  • Just pick a bike and go for a ride

    Just pick a bike and go for a ride

  • Moon Palace's Wedding Carriage

    Moon Palace's Wedding Carriage

  • Moon Palace Teen Club snack bar

    Moon Palace Teen Club snack bar

  • Pristine golf courses

    Pristine golf courses

  • View across Moon Palace golf course

    View across Moon Palace golf course

  • Sand pretty from a distance, so intimidating when your ball is in one

    Sand pretty from a distance, so intimidating when your ball is in one

  • Friendly service with great food! So much to choose and so little time!

    Friendly service with great food! So much to choose and so little time!

  • One of 3 Moon Palace lobbies

    One of 3 Moon Palace lobbies

  • Small portion of kids club between Nizuc and Sunrise at Moon Palace

    Small portion of kids club between Nizuc and Sunrise at Moon Palace

  • Let's go sailing! Non-motorized water craft included

    Let's go sailing! Non-motorized water craft included

  • Moon Palace Grand's small pool and canopied with lounge chairs

    Moon Palace Grand's small pool and canopied with lounge chairs

  • Mayan Ruins at Tulum one of the tours included with the VIP benefits

    Mayan Ruins at Tulum one of the tours included with the VIP benefits

  • Teen club just some of the arcade games

    Teen club just some of the arcade games

VRBO #552586

This listing was first published here in 2014.

Date last modified - Wednesday, February 22, 2017

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