2/10 (非常に不満)
Alicia H.
2018 年 8 月 10 日
Beautiful home, but.....TERRIBLE water supply & plumbing!
We were so excited to stay in this home with a breathtaking view! It was just what we were looking for our family of 6 and 1 baby. Plenty of room to spread out, but unfortunately, from Day 1 we had issues. Initially it was a broken toilet and a plugged up kitchen sink. Then it was the water pressure that kept getting worse every day. We could never use all three showers or bathrooms at the same time. The water pressure was TERRIBLE!!! The first person got o.k. water flow, but as the subsequent showers were taken, the water would stop during the middle of the shower. The master bedroom was the worst. We figured it was because it was the highest level. However, sporadically on each floor, we would have to turn on the faucets for a few minutes before water would even come out. But to make matter worse, one night we had NO WATER at all! Vacasa was responsive and polite, but unfortunately, the water issues were never resolved. We tried to make the best out of the situation, but we really couldn't enjoy the full 3 bathroom amenities, at all. We aired our concerns to Vacasa to at least get some compensation for our major inconveniences, but we still have not heard back from them addressing this issue, and that was over two weeks ago. If the water pressure was up to full capacity to maintain the three bathrooms and kitchen, we would have rated our stay 5 stars!!
Alicia H.
2018 年 7 月に 5 泊滞在