Muy espacioso condominio de 3 habitaciones. Cerca de la avenida y espectáculos!

Thank you for taking the time to share your guest experience. Our staff strive hard to make all of our guests' vacation experiences a great one. We look forward to welcoming you in the future.

Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.

Thank you for taking the time to leave a review. Hope to see you again in the future!

Regina: Thank you for sharing your experience. We are glad that you like Poplar Point Condo 12E and what a great time of year to visit. Please be sure to call us when you are ready to come again.

We are so glad that you enjoyed your recent visit! We truly appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.

Carol: Thank you for sharing your experience at the condo you had for your trip. We are happy that you liked the condo and we apologize for the noise in the area. We hope that you get a chance to come back and stay with us again.

We are absolutely thrilled you enjoyed your stay so much! We always love to hear about positive guest experiences. We appreciate you taking the time out of your busy schedule to share your feedback. Our goal is to create a home away from home, a true escape to paradise! It always warms our hearts when our guests enjoy the trip as much as you have. We look forward to welcoming you back again soon!

Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

We are sorry to hear that you did not enjoy your stay at the Poplar Point Condo. We take great exception to the comment that it is disgusting. We are aware that the unit has older furnishings in it but the photos online clearly show that. The chalet was cleaned and inspected prior to your arrival to insure it meets our high standards. There is internet so we are sorry that you had issues using it. Had you let us know during your stay we would have gladly assisted you in getting logged on. You will also be happy to hear that the new owners of resort are remodeling all of the chalets and have already begun replacing furnishings. When all of the remodeling is complete the photos will be updated online. If newer amenities are something you need just let our Vacation Planners know and they will help you find the right vacation home to meet your needs based on availability. We would be happy to assist you in the future and are confident that we can make your next vacation spectacular.

We are saddened to hear that the condo was not to your liking. It seems that you would be much better suited to a individual cabin that you would be able to enjoy more privacy. We have however shared your feedback with the owners. We hope that we can welcome you again in a setting more suited to your liking.

Thank you for taking the time to leave a review we appreciate you letting us know the issues you had. Hope you think of us for your next vacation!

Thank you for your review and for choosing our cabin for your stay. We're glad to hear that you found the location great and the cabin easily accessible. However, we apologize for the cleanliness issues you encountered, including the mold in the bathroom and spiderwebs behind the doors. We take cleanliness very seriously, and we will address these issues with our cleaning staff to ensure they are rectified. We're also sorry to hear about the noise disturbance from the occupants above you, which impacted your sleep. We understand how important it is to have a peaceful stay, and we will look into options for minimizing noise disturbances in the future.

We are sorry to hear that your stay did not exceed your expectations. We are very surprised by the factual inaccuracies made in this review. You stayed in the condo that you booked online. We do not make the bunk beds up in the units as they are not always utilized. This helps cut down on unnecessary laundry services. We have no record of you mentioning any issues regarding the kitchen stock., The dryer, or any clogged drains. We have housekeeping and maintenance on staff seven days a week. We will quickly address any issues quickly and promptly if they are reported. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. It is unfortunate that these small irritations have caused you to consider not using our rental in the future. We have a great team that strives to provide each guest with a wonderful vacation experience. We are human so we can make mistakes but our intentions are sincere. We hope that you consider visiting with us again in the future.

We are very sorry to hear that you did not enjoy your condo choice. As you may or may not know each of our condos are privately owned. We have mentioned to the owner the concerns about the cabin needing updates to furnishing, carpets and bedding. Each owner personally chooses the décor and amenities that they feel will be the most inviting experience for guests. Kitchens are equipped with basic pots and pans. We do apologize for any inconvenience during your stay. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

We are very sad to see your review about this cabin. We are extremely sorry that the first we heard of any issues was upon your check-out. We take cleaning extremely seriously and would have sent the cleaners back to address any issues or concerns. The cleaners will return to address any issues or oversights if they are reported when you check-in.When any unforeseen issues or maintenance concerns arise we will always move quickly to address them as soon as possible. We are sorry that you did not fully enjoy your last trip to the Smoky Mountains. Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future.

Thank you for taking the time to leave a review we hate to see you did not enjoy your stay. You was compensated due to the issues that happened in the unit during your stay. We addressed every issue accordingly.

Thank you for staying with us at Eden Crest Vacation Rentals and taking the time to share your experience. We are so happy you enjoyed the Smoky Resort Lodging and Conference Center it is an amazing resort in the best location. We hope to see you and family again soon!

It saddens us to hear about the noise disturbance. We are sorry that your neighbors were so disrespectful. Typically most guests are courteous of their neighbors. In the future, if you ever have an issue with noisy neighbors we would encourage you to call the police. While we cannot do anything to address other cabin rental company guests the police authority is far greater than any management company is in these types of situations. We are truly sorry for any inconveniences you experienced and look forward to seeing you again soon for a far more peaceful and enjoyable stay!

We are so glad that you enjoyed your recent visit! We truly appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.

We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal.

We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.