ダウンタウンまで3分！ 豪華なアメニティ！ バー/コーヒーに散歩！

Thank you for your kind words. We are so glad you enjoyed your stay and your time in Nashville. We loved hosting your group, and we would be thrilled to host you again in the future.

Thank you for your kind words and being great guests. We’d love to host your group again in the future.

I'm SO sorry for the yard work issue. We will definitely be talking to our contractor about that - it is completely against our policy. Please let me know if you're ever back in town and we will extend a discount and make sure there are no issues sleeping in! Thank you for not deducting a star for that!

Hi Susan - thanks for your kind review and apologies for the yard! Our lawn service company was backed up because of the rain and was unable to get out there in time and we ask them not to cut during our stays to avoid disturbing guests. Thanks again and we would love to have you back anytime!

Thank you for the feedback. We apologize that we were unable to get that one light in one room repaired over the weekend, however each of our rooms have multiple lights. We did commit to see what we could do but unfortunately our handyman was not available. We happily extended a complimentary late checkout at your request to make up for any inconvenience. Also, with over 100 five star reviews across all our booking platforms, we have not had one review comment negatively on our mattresses. This is surprising but we will investigate further. Again - thank you and we would welcome the opportunity to earn a five star review from you next time.

We're so sorry you didn't have a five-star experience at the home. Regarding the key, this is a historic neighborhood full of older homes with character and this is the oldest home built in 1887. We deliberately chose not to put a modern keypad lock on in to preserve the integrity of the experience. I'll also pass on your feedback to the cleaning team. We wish you had informed of the cleaning issues at the start of your stay - we would have sent the cleaning team back out ASAP. I own several properties so they work for us full-time. We haven't had a cleaning complaint in quite a while, so I'm afraid this may have just been an off day. Finally, I do remember that you called about some missing medication at the property, but that was the only stolen item that you reported. We have NEVER had an allegation of theft occurring at any of our properties (or any break-ins, reported or otherwise) across the course of the last eight years and all of our team members have been with us for multiple years. I'm not sure what happened here. With regards to the sleeping issues, at this particular property, there are multiple rooms that are not directly above the first floor. We haven't heard this complaint before either unfortunately. Again - I'm sorry the property didn't meet your expectations and I don't mean to sound defnesive. These reviews are incredibly important to our business and this is the lowest of the 43 we've had for this property on this platform. We've had over 200 five star reviews on this property across all booking platforms and it's by far our most popular. If you'd be willing to give it another shot next time you are in town, I'll extend a special discount and guarantee a five-star experience. Thank you for your business and your feedback - we will do better going forward!