Stunning Gated 4BR Home

We love Venetian Bay. It has a great pool and the security guards are always gracious and seem very diligent. The area is nice and it's plenty close to food, entertainment, etc.

That being said, this unit was less than thrilling. The location was fine, but not ideal. There are much better locations in Venetian Bay, though there are a few that are worse as well. When we arrived it was apparent that the towels had not been washed (they had that hard, crusty feeling) for quite a while. The mattresses did not have mattress pads and the upstairs mattresses were very uncomfortable. The sheets on the downstairs bed are not the right size and came off the bed often. The washing machine was small and took a very long time to do a single load--the dryer needed to be run twice (at least) before it got the clothes dry enough to fold. We also noticed that the space under the couches was very dirty. The place could have used a thorough cleaning. One of the biggest bummers was that a number of the blinds didn't work--when you're in Florida, you want the sun to shine in as much as possible! When I texted about the blinds and asked to have them fixed I got no response. When I texted again I was told that there had been a family emergency and they would come that afternoon and would call ahead of time. Six days later they still had not come.

We appreciated about this unit that it was stocked with dishes, etc. That was very handy. It also had plenty of space for the 8 of us in our family who stayed there. The high chair and kids provisions were also appreciated. For the price, it's a decent place. But, if you can afford more, you probably won't regret it. We have already booked a place in Venetian Bay for next year, but it's a different unit with different ownership/management. We would be willing to come back to this one again, but only if there weren't other available options in our price range.

Overall it was OK. The house was dirty and somewhat broken down. They make a big deal about taking out the garbage, but don't leave any garbage bags. Need to update the furnishings and electronics. Maybe switch to a DVD player and get rid of the VCR. Cheap garage sale dishes and decorations. The washer dryer combo didn't work properly. There was a moldy water leak in the kitchen from the upstairs bathroom. Not sure who they pay to clean between visits but the owner should get their money back. Was very dirty overall. They say in the add that shopping and dining are close by. It's about five miles to anything. Much further if you want a selection.

Great place, convenient to grocery stores and Universal and Disney.

This condo is well-located in terms of Disney, etc, and its association grounds are beautiful.

HOWEVER--I would not describe it as a "stunning Gated 4BR home" as the description states. This condo was misrepresented. During our stay, only one of the three bathrooms were fully functioning; in addition, the stove was broken, there were electrical outlet issues, and several light bulbs were out. I have used Homeaway accommodations and traveled extensively both in the U.S. as well as in developing countries, and this condo was felt sub-par, worn-down, and cheap. Trust me--there are better places out there.

While Winnie did apologize for our concerns, I don't feel that they were addressed adequately. We will not return.