Overall, we enjoyed our time at Hilton Hawaiian village. The pools were great, and my kids loved the waterslide. Nice to have calm waters for paddleboarding in the lagoon. The rental was clean and the heated toilet seats were a nice bonus. We loved the balcony!A few reasons for 4 stars instead of 5: the listing said one of the bedrooms had two beds (a big reason we booked this rental) but it only had one. Second, the kitchen held the bare minimum but nothing more (no kitchen towels for example), which made it hard to actually cook. We had difficulty getting beach towels from the resort (there are none in the rental), as they were often out by mid-afternoon. The employees at the towel exchange desk didn't tell us until mid-stay that there was a well-stocked towel machine. No extra beach gear as we've had at other rentals (snorkels, boogie boards, etc).