So when we first pulled into the property we noticed we didn’t see any balcony’s or anything. My reservation says my room has a balcony or patio and we get up there and it has neither. I message the property manager or whatever he is five times before I get a response m. He responds on Monday saying he’s been in meetings all day. Keep in mind I checked in on Saturday and emailed him several times over the course of three days. I didn’t even want to stay there but couldn’t find anywhere with openings on such short notice. Anyway we decide just to clean it ourselves and make the best of it. The toilet seat looks like it permanently has poop all over the back of it. Cleaning lady says she has an order in with maintenance to replace the seat. Didn’t happen while we were there. The beds are horrible. Rock hard. The room has a really weird smell like something rotten but mainly smell it when you lay on the beds we couldn’t find anything. The room was supposed to be beach view but it isn’t it’s parking lot view. Can’t use the pool it’s not heated like the other hotels around it. We left almost two days early on a five day trip. The final straw came when I finally got cold enough to pull up the comforter and to use it and their was what appeared to Cheetos or some kind of cheese residue on the bottom of the blanket along with some black stuff I think it was makeup. At this point I said enough is enough and we left. When I finally got ahold of the manager Monday he refunded the cleaning fee but said they wouldn’t refund for early checkout. However when I left yesterday I emailed him again and I have already emailed him this morning to get a refund on the nights I didn’t stay. He also didn’t feel the room was misrepresented by the pictures which is hilarious because my reservation confirmation specifically says I have balcony or patio and a beach view lol .We didn’t leave because we wanted to we left because of the disgusting state of the room and I obviously should not be charged for that. Also parking passes and arm bands are not included in room price. All this bein said I book I’m home away all the time and have loved every place I’ve stayed. I’d advise staying away from this one.