Condominio Granby con acceso a la piscina, por WP, Granby Ranch

Hi Alexis, we appreciate your feedback and are sorry to hear that your stay didn't meet your expectations. We followed up with the homeowner after reading your review, and they wanted to share the following:-We apologize for any issues you encountered with the building and the room. Without specific details, it's challenging to address these concerns directly, but we will conduct a thorough inspection to identify and fix any problems.-The listing does state that the property does not have air conditioning. We strive to provide clear and accurate information about our amenities.Thank you for taking the time to leave your review.

Mark, we're happy to hear you enjoyed this condo's spaciousness and amenities! We strive to be transparent with our guests at every stage of the booking process and do break down all rates and fees before the reservation is confirmed. In the future, please don't hesitate to reach out to Evolve directly with any questions or concerns about a booking - our Travel Advisors are here to help 7 days a week! Additionally, this listing does not advertise air conditioning, but we're so sorry if that caught you off guard. We hope you'll consider traveling with us again! Best, the Evolve Team

Hi Lauren, we want every guest to have a clean and comfortable stay, so we appreciate you sharing your experience. After reviewing your feedback with the homeowner, they wanted to share the following:- We have worked with our cleaning team for nearly a decade and they are known for their high standards. That said, we will reinforce expectations to ensure the home is spotless for future guests.- The dishwasher is brand new and functioning properly, but we will check that all kitchenware is cleaned and ready for guest use.- The maintenance team has confirmed they always knock before entering and visit properties in pairs. However, we will remind them to communicate clearly with guests before arriving.- The queen bed has been inspected and is in good condition, but we will double-check to ensure it meets guest expectations.We appreciate your feedback as we continue working to provide a great experience for future travelers.

Hi Aamira, we're sorry to hear that your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they would like to share the following: - Our listing clearly states that the home has one bathroom. We also note that we do not provide AC, but apologize that the unseasonably hot weather during your stay made it uncomfortable. - We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs. Thanks for taking the time to leave your review.