Unfortunately we had an issue with cockroaches. There was an unsettling and significant amount throughout the home. Our party is understandable and patient; however, the cockroach issue was unacceptable. We brought it up to the management company and they sprayed the next day; however, there continued to be an overwhelming amount. We spoke with other guests at the resort, including homeowners, and they advised it was not a common issue, which made the experience more unsettling. Ultimately, my parents elected to leave, which was really unfortunate as that was our family vacation. We made sure that all food was put away, even putting all dry good in the refrigerator. We bought extra spray not mitigate the issue as well. It was honestly really gross. They crawled out of the dishwasher, from behind the stove, were on the countertops. We disposed of at least one hundred over the course of our stay. We would have left the property completely if we were able to find another place to stay as a family on such short notice. We also dealt with these issues at our own expense. The company seems to be just a large rental company turning over homes near Disney without much of a care. There is next to nothing included in the home itself (cleaning supplies, soap, etc) which was indicated in the listing.
We had other minor issues with the home. It was fine overall, but absolutely very lived in. The other thing that was really ridiculous was the game room. We specifically booked that home for the pool table and foosball table. Both were unusable. The foosball table didn’t have a foosball and the pool sticks were without tips. I know it sounds ridiculous, but that is what my six year old nephew was most excited about, and we had planned that trip for his birthday. We drove to several stores and couldn’t locate a foosball. What a waste of time and money. Not something I would ever think twice about, had we not specifically booked it for my nephew. Other reviews have mentioned this issue as well. We told the company and they put tips on the pool sticks. We never did get a foosball. I believe this is minor, but coupled with the other issues, it was just not an experience Our family would ever endure again. A vacation and birthday celebration should be relaxing, and this was anything but.