4/10 Mediocre
Lindsay B.
4 de oct de 2025
We paid for an early check-in. When we arrived, the house was absolutely in shambles. I called and spoke to the management company and making a long story short, she had all kinds of excuses and said we would have to leave until the housekeeping people came. She said she would let me know when they were to show up. Would have to change our check into 4:00 and refund our early check-in charges. With four 71-year-old people with one being handicap and had to figure out what to do with ourselves until we supposedly could check back in at 4:00. We got there at 4:40 and the house was still untouched. Made another phone call to the management company and got more excuses. Was told that they would have the cleaners come and would notify us what time they would be there. Texted and said that they would be there in 30 to 35 minutes. That was at 10 minutes to 5:00. The poor girl didn't show up until almost 6:00. Was so embarrassed and said that the house was not even scheduled to be cleaned that day. She worked until after 7:30 and we felt so bad for her that we sent her home with something to eat. Have never had an experience like that with any of the rental homes that I have had in the past. Will not be using VRBO ever in the future. There were two red flags that came up with the VRBOin the beginning but I decided to go against my better judgment and rent the facility. Overall, the house was nice. We did get some refund but overall it was a horrible experience. Management company def
Lindsay B.
Se alojó 2 noches en septiembre de 2025




































