This had to be the worst VRBO experience. When seeking an early spring getaway, this property looked ideal for what I was looking for...an outdoor kitchen with barbecue (I live in an apartment with no barbecue) , covered deck with outdoor gas heater, and a hot tub. Upon arrival, all of the outdoor furniture was strewn around the deck. The awning used to cover the deck was not up, nor was the outdoor seating area set up with cushions. The outdoor kitchen area had an additional barbecue, that wasn’t pictured in the advertisement, knocked over on the ground. When lifted back up, the entire inside including tasting bars and propane tubes were rotted and unusable. They basically fell to pieces. Therefore, I went to use the permanent barbecue pictured as a part of the outdoor kitchen in the advertisement. That too was rotten and unusable. Therefore, all of the food purchased for the barbecue was a waste. The outdoor gas heater needed during this time of year outdoors in the Hamptons was broken and not functioning. Therefore, I had to buy wood for a small fire pit that was placed outside. It cost me approximately $120 to buy small bags of wood to be used throughout my stay. When opening the refrigerator it had opened and used food in it along with drinks that were half full. There was used butter, cheese, salsa, ginger ale, etc. During COVID this is not the best practice in order to keep guests safe. I then tried to connect to the WiFi. Password supplied was incorrect. Manager provided me new password. At that time, I then had to reprogram all of the TVs and the thermostat as they all required WiFi access. While sitting in the dining room to share a meal with friends, I opened one of the draws in the cabinet located in this area to find a dirty pair of underwear. The candles pictured throughout the house we used up and not replaced. When checking in I spoke to the manager about the house not being set up properly, and her immediate response was that I could leave and obtain a full refund. Unfortunately, that wasn’t possible. There was a dirty carpet laying in the shrubbery outside, broken fence posts, garbage in the planter along with cigarette butts. I could go on and on. Consumer beware. The pictures of this house do not match it in person.