Santa Maria Resort-Un gran complejo turístico y Condo !!

Absolutely not and unfair. This property is not beachfront, nor listed as such. It clearly states it is across the street from the beach. Also - I gave you my phone number for any issues and you chose to email me which I responded to immediately when I received it the next day. The slow drains had nothing to do with the Condo you rented and was reported to the Association which fixed it the next day (A resort problem, not condo problem). Sorry - these things happen at any resort - but you did not call the Property Manager or myself. The unit sleeps 8 people as advertised.

For those reading - please see the posting a week earlier. They noted the property was "Clean and Well Maintained". How do you go from 5 stars to 2 stars in one week? You be the judge. We have been on VRBO since 2006 and since switching to the new booking method only have a few reviews - but the rating has always been 4.8 stars +/-. As far as her comments - It is true that there was an issue with the dryer vent and this was brought to my attention early in the week and the Association (who cleaned out the dryer vents the previous week and apparently created a clogged vent) was engaged. The issue did take some time to resolve, and as an owner you are sometimes at the mercy of the Association's vendors and maintenance personnel. As far as cleanliness - there were NO email or phone correspondence of any kind from the guest related to a cleaning issue. Karen has been with us since 2006 and always does a great job and if there are any issues - she resolves them quickly. The guest NEVER communicated any cleaning issues at check in or at any time during the week. The guest had a very large group who obviously were not respectful of the property. Karen cleaned up their mess and carpet "stains" just the same and did her best to leave the property in good shape for the next guest.