Great location. Plenty of space. Handy to have a parking space. Great floor to ceiling windows with city scape views. Nice to have access to a heated pool too. Carpet seriously needs replacing, very stained. Walls could do with cleaning/repainting. Clean enough overall.
Peter
2022 年 7 月に 1 泊滞在
6/10 (普通)
Kate
2022 年 11 月 27 日
気になった点 : 清潔度、施設のコンディションと設備
Our bed broken. The property was not very clean at all. For what we paid for one night, I would not be recommending this to anyone nor would we use this property again. Very disappointing.
Kate
2022 年 11 月に 1 泊滞在
4/10 (不満)
Peter J.
2023 年 5 月 10 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
could do better
Few things need attention tap in ensuite was not fitted correctly carpet had lots of stains in needs replacing shower head main bathroom needs replacing Fridge did not keep thing cool needs regassed or replacing twin bed room window would not close correctly and window could do with a good cleaning especially the sliding doors.
Peter J.
2023 年 5 月に 2 泊滞在
4/10 (不満)
Wayne H.
2024 年 2 月 12 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
No A/C , could not open bedroom window , showers only dribbled a little water out so could not showe
The room had serious lack of maintenance , no working A/C , could not open bedroom window due to broken latches so extremely stuffy , could not have proper showers as showers only dribbled out a small amount of water , only one bin bag for a whole week , carpets were terribly stained and dirty as were the chairs . Only positive was location
Wayne H.
2024 年 2 月に 6 泊滞在
2/10 (非常に不満)
Sarah J.
2023 年 4 月 20 日
良かった点 : ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Desperately needs cleaning
The whole apartment is in desperate need of a deep clean as it is dirty and poorly maintained.
The furniture is marked with food and stains as well as every single carpeted area. Very poor maintenance on fittings (ensuite tap cannot be turned on without the whole faucet falling apart) master bed is not screwed together and bed head is snapped. The dining table (made of glass) and chairs are unstable and loose. The tv cabinet has locks but is all broken and the locked items are easily accessible. The door was literally ripped off the hinges when we arrived.
The kitchen had food remaining on surfaces and appliances, when washed they were heavily stained and/or burnt. Empty boxes in cupboards with general rubbish throughout. This made cooking difficult as I have coeliac.
Hair, dust and fluff particularly in the laundry and bathroom was phenomenal. The mirrors and ledge were covered in thick dust
Skirting throughout whole apartment was full of hair and food / splashes of who knows what.
The aircon remote was not programmed to the aircon and needed reprogramming to work.
There also was no fire evacuation plan, no extinguishers in the kitchen and/or first aid Information which I though was required when at a Stayz property.
Sarah J.
2023 年 4 月に 4 泊滞在
4/10 (不満)
colleen e.
2022 年 8 月 4 日
良かった点 : ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Stained and dirty carpets and linen
The property was a great location and had everything, but the carpets and linen were stained and dirty.
There was no quilt cover and fitted sheets for the beds.
colleen e.
2022 年 7 月に 2 泊滞在
8/10 (良い)
Frederik K.、Vaassen
2022 年 7 月 27 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Australië reis
Mooie plek in het centrum
Frederik K.
2022 年 7 月に 3 泊滞在
2/10 (非常に不満)
Rod M.
2022 年 5 月 25 日
気になった点 : 清潔度、チェックイン、コミュニケーション
Ready Set (DON'T GO!) Rentals
Filthy!
This is the worst accommodation/customer service experience I have ever encountered.
We found multiple hairs and soap scum plastered on the walls and glass of both showers. There were also multiple hairs on the bed head as well as the king size bed being made up with single size sheets so that our feet stuck out under the covers. The fold down bed/couch was broken when we got there and unable to put back into the sitting position. There was also a layer of dust on the top of the mirror in the bathroom and beside the fridge that was literally half a centimetre thick. There was food left in the cupboard from previous guests. The kicker was emptying the bin bag out of the bin to find the bottom of the bin filthy with leftover biscuits and a used Covid rapid antigen test.
When we contacted Ready Set Rentals to notify them of this the next morning we were told we (not something a paying guest should have to do) had to email a separate email to explain the issues so that they could come back and be fixed. We sent through images and were told somebody would come to the apartment in the afternoon to remake the bed with proper sheets and clean the showers. When we got back they had simply dumped the new sheets on the bed and upon inspecting the bathroom found the same hair and soap scum. When we callesld and emailed Ready Set Rentals we were told a manager would be dropping around to check the issue. He never turned up and kept putting us off. I asked for a refund and told them we would find somewhere else for our third night. In the end we had to stay as they refused to refund us and kept going silent on the other end of the phone when we kept asking them to speak to a manager to authorise it. The kicker was the RAT test in the bottom of the bin.
We're quite sure what is going on with Ready Set Apartments is a dodgy con accommodation business. Not a professional accommodation provider in the heart of Melbourne.
We will be following up with the ACCC, Melbourne Council and Stayz to ensure we get out money back.
Rod M.
2022 年 5 月に 3 泊滞在
10/10 (非常に良い)
darcy w.
2022 年 5 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great spot, Family friendly
Southgate one is close to the Casino and walking distance to the CBD and all that southbank has to offer. The appartment was clean and equipt with the basics. Three bedroom allow room the spread out for a family and is safe and quiet.
darcy w.
2022 年 5 月に 5 泊滞在
4/10 (不満)
Rose C.
2022 年 3 月 21 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Poor customer service
Key wasn’t available on the time of check in
We was waiting there for a key with my children for an hour to get a key.
Property was so dirty
All of doors didn’t have a proper lock
Rose C.
2022 年 3 月に 1 泊滞在
8/10 (良い)
Glenn K.
2022 年 3 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location easy to deal with would stay here again
Good
Glenn K.
2022 年 3 月に 2 泊滞在
8/10 (良い)
sandra p.
2021 年 3 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
city stay
the property was comfy and cosy with good views of the city. due to the access requirements of the property a second set of keys is necessary especially if there is more than 2 adults.