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Bianca and James, Thank you for your lovely review. We were so glad that you made the best use of the nice bits of weather and saw our lovely local area. As hosts we really enjoy meeting new guests and sharing our Hut with you. We were delighted to see how clean and tidy you left the Hut, it was difficult to find things to do! To any Hosts reading this review we cannot recommend Bianca and James as guests more highly. Thank you Christine and David

This is the 41st review we have had on Home Away and first to have negative feedback. We pride ourselves in taking great care in following the government guidance and the protocols of the Professional Association of Self-Catering Properties on Covid 19 standards. Because of this extra work our check-in time through the summer has been 4pm. With the clocks going back we changed this to 2pm. This guest arrived unannounced at 1pm. Fortunately we were ahead of schedule and able to allow them access. At 8pm they came to the house say they were leaving because the Prime Minister had announced a national 'Lock Down', starting on the day after they were due to leave us. The following morning following the anti Covid protocols we went to check the hut to find crockery and cutlery left unwashed on the work surfaces and heating still on. On the following day the gust informed us that they had left items of clothing at the hut. These we returned to the owner by recorded delivery at our expense. All agencies, including, Home Away have policies on cancellations. All payments are forfeit if cancelled at short notice or the client vacates early. As a gesture of goodwill on our part we refunded this guest 50% of our income from their booking.

Shaun and Candy are great guests. It was more like having close friends round. We love sharing our little bit of heaven in Devon and are so glad when others like it too.

Hi Hannah and Jonny, Thank you for your review. It was a pleasure to have you stay with us. Such a pity your surfing lesson was cancelled due to good weather! You left the Hut clean and tidy which made our work much easier. Kind Regards, Christine

We enjoyed your stay too! Particularly sitting round chatting over a drink or two. Now we know what a UT is !

Thank you for those kind words. We appreciate them and we are glad to know that our input into the design of the Hut meets your approval

Thank you Achim, Sadly in Devon we are at the mercy of BT our internet provider for WiFI. We are glad it didn't spoil your holiday and your journey back to Baden Baden was a good one. Christine and David Danke Achim, Leider sind wir in Devon BT, unserem Internetprovider für WiFI, ausgeliefert. Wir sind froh, dass es Ihren Urlaub nicht verdorben hat und Sie eine gute Rückreise nach Baden Baden unternommen haben. Christine und David

Thank you Linda and Paul, It was a pleasure to have you stay with us.

Thank you Annaka and Marieka, It was a delight to have our Dutch friends to stay. Christine Bedankt Annaka en Marieka, het was een genot om onze Nederlandse vrienden te laten blijven. Christine