We had an amazing time in Florence! We arrived from Rome with all our bags, and the Alina was very accommodating in letting us drop the bags off while they finished cleaning the apartment. When we returned it was spotless! I can't say enough about the views! Such a beautiful way to wake up in the morning! The apartment had everything we needed, and when we arrived Alina had stocked the refrigerator with water bottles and a bottle of prosecco for us! As well as a little basket of snacks and disposable slippers - such a nice choice, and the only place on our trip that had so many sweet details! It was also the place where we washed clothes, since the washer and dryer are located within the unit - super helpful. Alina was wonderful and responsive, and helped arrange taxi transportation for us to the train station on our way out - she felt more like a concierge! The apartment is on the other side of the Ponte Vecchio, which was nice because it felt a little more local. There is a convenience store right across the street for groceries, and many restaurants, coffee shops, and shops lining the streets. It is also a short walk to the train station - very important to us. Keep in mind it's on the 5th floor, but there is an elevator. We are a bunch of claustrophobes so we skipped the elevator and earned our meals. We loved the apartment and highly recommend!