Wildwood Brook Cottage - Impresionantes vistas con gran terraza entretenida

So pleased you enjoyed your stay, hope you are able to visit again soon. Julia

Hi Kim, Thank you for taking the time to share your feedback and we are pleased that you enjoyed the peaceful location and found the cottage well-equipped. We take great pride in maintaining high standards, as reflected in our many 5-star reviews, so we are genuinely sorry that the cleanliness and towels did not meet your expectations. We have recently changed cleaners so we really appreciate you bringing these issues to our attention. If you have any additional details you'd like to share privately, we would be grateful. We strive to offer great value and always hope that our guests have an awesome stay. Kind Regards Julia

Thank you so much for your kind words Denya and really pleased that you were able to get out an explore the immediate area which has so much to offer. Julia

Thank you Sandra for your lovely review, we are so pleased you enjoyed your stay.

Thank you so much for your lovely review, and we certainly hope you are able to visit again soon. Kind Regards Julia

The 5 star review is much appreciated but could be confusing given only the negative comment. Thankfully we do know that you had an awesome stay at Wildwood Book Cottage and would like to share some of your lovely comments in the guest book… "A beautiful holiday lodge in an idyllic tranquil setting! We loved all the birds especially the emerald blue fairy wings! Very helpful suggestions in the book – we found the stunning “secret beach” and enjoyed some wonderful meals…" It certainly was a couple of stressful minutes as when looking up your booking to re-send the entry instructions I inadvertently clicked on the details of the people leaving the same day you arrived. So pleased that you enjoyed your stay. NB – guests are notified when they book Wildwood Brook Cottage that “We will email you beforehand with more details including entry instructions”. Should these not have been received two to three days prior to your arrival please do get in touch rather than leave it to the last minute, we will also be vigilant in confirming that are sent by the booking system.

Hi Andrew, so pleased that you enjoyed your stay. We have found that changing from the rain water head to the directional head had a huge impact on the water pressure. Ah, the beds, they have given us some challenges over the years, as unfortunately different people just like different beds. We thought we solved this problem by upgrading to high quality mid firmness mattresses just over two years ago, and thought we had really hit the mark when guests asked us where we purchased them from as they had had the most comfortable nights sleep ever. Alas, this appears not to be the case for everyone, but we will endeavour to respond to guest feedback as always. Kind Regards Alan and Julia Wildwood Brook Cottage