グレープエスケープmudbrick home - ビーチまで300m

Thanks so much for your positive review, and for being fantastic guests. We hope to welcome you back sometime soon.

Thanks Craig, appreciate your positive feedback and hope to see you back again soon!

Thank you, we always want our guests to feel at home, so glad that this was the case for you!

Thanks Brett, it was lovely to have you and your family stay.

Thank you Selly, it was such a delight to host you and your family. I am glad you found the location and house to your liking, and hope to welcome you again soon.

Thanks Suzanne for your 5 star review, we loved having you and your family stay. Glad that the fireplace made your winter escape atmospheric and that you had all that you needed in the house to enjoy the break.

Thanks for staying and for your kind review Celia. It was a pleasure to host you and your family.

Thanks Arran for staying with us.. Glad that the large, fenced backyard was a feature of your visit! Hope to see you on the island again soon.

Hi John. Thank you so much for your kind words and 5 star rating. So glad you had a comfortable and enjoyable stay. Anna.

Thanks very much for that feedback and glad you found the Grape Escape met your needs. Hope to see you again soon.

Thank you Andrea for your kind words. We're so glad the kids enjoyed the large backyard and that the location suited you. Hope to welcome you again someday soon.

Thank you for your kind words, Dona. We are glad our home suited your family so well and look forward to hosting you again some day.

Dear Michelle, Thank you for your wonderful comments and 5 star rating, much appreciated and glad you found the Grape Escape to be quiet and suit your needs. Appreciate your feedback, we have been advised by tradespeople that we are unable to instal a rangehood due to the very high ceilings and stove location - however the stove is right next to a large window and we find that by opening the window the smell dissipates extremely effectively. We also find many guests prefer to use the barbeque for sausages etc. We hope to welcome you again and thanks so much for your high recommendation.

Thank you so much Kate for your kind words. It was a pleasure to host you and your family and hope to do so again soon.

Thank you for your kind comments, it was an absolute pleasure hosting you. Look forward to seeing you again.

Thanks Fiona. It was a pleasure hosting you.

Thank you for your kind words. Glad pur fire made your stay cosy and enjoyable. Hope to welcome you again soon.

Thank you for your kind words, it was a pleasure hosting your stay. Great to know you enjoyed your winter break on the Island and we hope to welcome you again soon.

Thank you so much for visiting and for your kind words . We're pleased your winter escape was an enjoyable one and hope to welcome you again soon.

Thank you so much for your kinds words. We hope to welcome you again soon.

Dear Melanie, we truly appreciate your kind review and thank you for being such great guests. We hope to welcome you again soon. Best wishes - Anna, The Grape Escape.

Thanks for your feedback Robynne and sorry our property did not meet all of your expectations. For the benefit of future guests, I would like to address the issues you raise as there are several inaccuracies. The curtains are drawn as a security measure, as it the case with most self check in properties, offering the convenience to check in at any time. There is a very efficient reverse cycle heater/air con which heats the home up quickly after arrival. We providefirewood for your first night in winter months and extra bedding. Gas is always topped up ready for our guests, we leave the phone number and give permission to call the gas supplier and book to our account in the unlikely event you run out, since the whole island is on bottled gas. I don't believe you ran out of gas so this was not an issue anyway. We do supply tea and coffee, spices and sugar on the open shelves as noted in your welcome letter, sorry you didn't see them. We are glad you enjoyed the complimentary bottle of wine however. In the 12 years of renting out our home and welcoming our own guests, we've not had anyone report problems getting into the shower. We spell out in our property description that there is a step over a small bath to get in. The sliding door opening is around 45cm and a person would need to be more than 'slightly overweight' not to be able to access the shower. However, I will add this detail to our property description, so thanks for the feedback as we agree it is very important the guests know as much as possible before they arrive. It is untrue that there is " a whole page of house keeping instructions which you do to get your bond back". In short, if there is no damage, missing items or excessive mess - bonds are refunded in full. We spell out clearly that BYO linen OR you can hire and have beds made up, which you did not book. Most prefer to save the money and bring linen. Our nearest caravan park is not "well under half the price" - they charge only slightly less than what you paid (which was long weekend rates) for a cabin far smaller than our home with no yard, while ours is nearly 700m2. Decor is highly subjective and a previewing photos on our site before booking is recommended. We do not purport to be a highly styled property and most of our guests, as you see from previous reviews enjoy a clean, cosy house with a fully fenced back yard, be minutes walk to the beach, have space to spread out and feel right at home - all for an affordable price.

Thank you Sally for your kind comments. It was a great pleasure hosting you and I'm so glad that our home met your expectations and needs. We love sharing our little slice of Phillip Island paradise with interstate visitors such as yourselves and hope to welcome you again sometime soon. Anna.