Casa a las vacaciones perfectas en la Provenza

Thank you, Margaret, for taking the time to write this review. We truly appreciate your feedback and are very sorry to hear your stay at La Clarté fell short of expectations. Several of your comments are important feedback to us. A good idea to write up an information page about the trash and the heat. And we have already made plans to fix the metal patio door. We will also go through the linens. Although this comes as a surprise to us because it has been an important issue for the owners to have nice quality, all-natural cotton and linen materials and real down duvets and pillows. Your comments about dilapidated furniture and second-hand finds is more of a personal taste issue. The owner works in the design industry, has made specific choices and been inspired from the wonderful vintage markets in the area. We often receive positive feedback about many of the things you did not appreciate. The photos on the page show the style so that it is not a surprise. With respect to many of your other comments it is important to remember that this is a family vacation home and not the 5-star hotel standard that you several times referred to in our conversations as the standard you were used to. Most of our guests appreciate the Provencal village ambiance of the house. I am also sorry you were not happy with the arrival. We experienced this very differently from your description. But we did register that this was not satisfactory for you, and we are sorry our many efforts to be responsive to your requests were not sufficient. Once again thank you for your feedback. It will make us better!

Nathalie, merci d'avoir utilisé La Clarté pour vos vacances et merci pour votre aimable commentaires. La pompe de piscine a été entièrement réparée. J'ai hâte de vous accueillir à nouveau dans l'avenir.