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コンドミニアム

豪華なビーチクラブペントハウス

Luxury Penthouse with Plunge Pool and Beach Club Membership!

豪華なビーチクラブペントハウスの写真ギャラリー

プール
お食事
内装
フィットネス設備
専用キッチン

口コミ

10段階中9.8
最高に素晴らしい

おすすめポイント

  • 専属シェフ
    プライベートシェフサービスを利用できる数少ない宿泊施設のひとつです。
  • 周辺の観光スポット
    Near WAYRA Institute of Spanish
ベッドルーム 3 室バスルーム 3 室以上定員 6 名

人気の設備とサービス

  • プール
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル

周辺ガイド

地図で表示
Tamarindo, Guanacaste
  • Place, ワイラ インスティテュート オブ スパニッシュ
    ‪徒歩 5 分‬
  • Place, タマリンド ビーチ
    ‪徒歩 8 分‬
  • Place, プラヤ・ランゴスタ
    ‪徒歩 17 分‬
  • Airport, リベリア (LIR-ダニエル オドゥベール国際空港)
    ‪車で 104 分‬

客室 & ベッド

ベッドルーム 3 室 (定員 6 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

シングルベッド 2 台

バスルーム 3 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

トイレ · シャワーのみ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ

バスルーム 4

トイレ · シャワーのみ

その他のスペース

ポーチまたはベランダ
キッチン
バルコニー
ダイニングスペース

この施設について

豪華なビーチクラブペントハウス

3,000平方メートルのペントハウスは、イビスアットビーチコンドミニアムの3階にあります。 これは、タマリンドプリザーブの中心にある10ユニットのブティックコンドミニアムです。 ランゴスタビーチクラブから40ヤード以内にあり、滞在中に完全な会員特権が得られます。 クラブはこの地域で最も美しいビーチに建てられており、暖かい太平洋を見渡すインフィニティエッジプール、フルジム、エクササイズとトリートメントエリア、プライベートカバナ、トロピカルフレンチレストラン、プール、オーシャンサイドバーがあります。

家は、卓越性と細部への注意の研究です。 すぐにトラバーチン石灰岩の床とアーチ型のチーク材の天井に打たれます。 ラップアラウンドデッキには、内側と同じ床と天井の4セットのポケットドアがあります。 カサブランカのファンはデッキを快適に保ち、コスタリカのゴールドコーストの屋内/屋外ライフスタイルを楽しむことができます。 デッキには、フルリビングエリア、ラウンジエリア、ダイニングエリア、プレップシンク付きバーモントキャスティングガスグリル、さらにはスパがあります。

3つのマスターベッドルームスイートがあり、それぞれに独自のフルバスがあります。 それらのうちの2つは、独自の屋外着席エリアを持っています。 彼らは何百エーカーの自然保護区を見渡しています。 素晴らしい部屋からさらに半風呂があります。 キッチンには、高級ステンレス器具とウィリアムズソノマのキッチン用品が豊富に揃っています。 エアコンは2ゾーンのTrane中央空気です。

騒音や混雑から逃れるために、タマリンドの中心部から十分な距離にありますが、道路やビーチは徒歩8分です。 65以上のレストランの40以上に快適な散歩です。 このエリアで利用できるアクティビティのリストはほぼ無限で、サーフィン、セーリング、シュノーケリング、ダイビング、サンセットクルーズ、スポーツフィッシング、乗馬、キャノピー（ジップライン）ツアー、ハイキング、自転車ツアー、クワッド（ATV）ツアーなどがあります。私のお気に入りである、Pura Vida（良い人生）

ワールドクラスのフィッシング、サーフィン、ジップライン、ダイビング、ジャングルボートライド、タートルウォッチング、セーリング、火山ツアー、ホワイトウォーターラフティング、乗馬、ゴルフ、テニス、ハイキング、リラックスなど、愛好家のためにやることがたくさんあります。

到着前の食料品の買い物、到着後の簡単なものからグルメまでの家庭料理、ベビーシッター、追加のメイドサービスなど、必要なサービスを提供しています。 施設のマネージャーのコンシェルジュが、空港シャトルまたはレンタカーの到着からのすべてのアクティビティを手配できます。

日付を指定して料金を検索

類似した宿泊施設

プール
Your peaceful oasis in Tamarindo. Complimentary Breakfast and Housekeeping!
Tamarindo
  • プール
  • 朝食付き
  • キッチン
  • 洗濯機
10 段階中 10.0、最高に素晴らしい、(39 件の口コミ) 件の口コミ
Your peaceful oasis in Tamarindo. Complimentary Breakfast and Housekeeping!

ハウスルール

チェックイン : 15:00 以降
代表者の最低年齢 : 18 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可
A 1.5% additional fee will be charged for transactions made with an American Express (AMEX) card after completing the booking process.
A Security deposit is collected or held during your stay by Autohost. Find more information in our Rental Contract.
Home or Property Manager is not liable for amenity loss due to power outage or bugs from wildlife in Costa Rica.

重要事項

ご宿泊に際して

施設番号 : 9124601
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セット、デッドボルトロックが備わっています

周辺地域について

タマリンド

このコンドミニアムは、タマリンドのビーチの近くにあり、市内中心部に位置しています。タマリンド ビーチやコンチャル ビーチでは、地域の自然美を楽しめます。ラス バウラス国立海洋公園とモンキー パークも訪れる価値のあるスポットです。ジェットスキー、カヤックといったウォーターアクティビティのほか、ハイキング、エコツアーなどのアウトドアを楽しむことができます。
地図
Tamarindo, Guanacaste

周辺情報

  • ワイラ インスティテュート オブ スパニッシュ - 徒歩 5 分 - 0.5 km
  • タマリンド ビーチ - 徒歩 8 分 - 0.7 km
  • プラヤ・ランゴスタ - 徒歩 17 分 - 1.5 km
  • アシエンダ・ピニージャ ゴルフ コース - 車で 42 分 - 17.5 km
  • フラミンゴ ビーチ - 車で 50 分 - 26.0 km

交通案内

  • タマリンド空港 (TNO) から車で 12 分

レストラン

  • ‪Sharky's Sports Bar - ‬徒歩 8 分
  • ‪Walter's - ‬徒歩 10 分
  • ‪El Chiringuito - ‬徒歩 8 分
  • ‪Tabú - ‬徒歩 8 分
  • ‪Langosta Beach Club - ‬徒歩 1 分

よくあるご質問

豪華なビーチクラブペントハウスにプールはありますか ?

はい、この宿泊施設にはプールがあります。

豪華なビーチクラブペントハウスの宿泊料金はどのくらいですか ?

2026 年 7 月 16 日 現在、2027 年 5 月 30 日 に大人 2 名で豪華なビーチクラブペントハウスに 1 泊した場合の最低料金は ￥61,853 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

豪華なビーチクラブペントハウスはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

豪華なビーチクラブペントハウスの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

豪華なビーチクラブペントハウスのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

豪華なビーチクラブペントハウスのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

豪華なビーチクラブペントハウスはどこにありますか ?

タマリンド中心部に位置するこのコンドミニアムは、ワイラ インスティテュート オブ スパニッシュおよびタマリンド ビーチから徒歩 10 分圏内です。プラヤ・ランゴスタおよびタマリンド教会も 5 km 圏内です。

口コミ

9.8

最高に素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 44 件の口コミ中 39 件が非常に良い
評価 8 - 44 件の口コミ中 4 件が良い
評価 6 - 44 件の口コミ中 1 件が普通
評価 4 - 44 件の口コミ中 0 件が不満
評価 2 - 44 件の口コミ中 0 件が非常に不満

9.8/10

清潔度

10/10

設備とサービス

10/10

施設のコンディションと設備

10/10

チェックイン

9.2/10

コミュニケーション

9.8/10

ロケーション

10/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Joe V.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent place
2026 年 1 月に 8 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Michelle M.

Wonderful Vacation

We loved our stay in Costa Rica at Ibis 9. Wonderful accommodations and staff. The location was perfect, close to the town and the Longosta Beach Club was amazing. We will definitely be back.
2018 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you very much!
宿泊者限定の口コミ

10/10 (非常に良い)

Stewart P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fantastic property and location

Really nice condo. Close to beach. Langosta Club across street was great. Would highly recommend this condo if you are going to Tamarindo.
2021 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Awesome! Thank you very much, Stewart!
宿泊者限定の口コミ

10/10 (非常に良い)

Stephen B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location

Easy
2022 年 4 月に 13 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 10 月 11 日)
Thank you very much for your review, Stephen!
宿泊者限定の口コミ

10/10 (非常に良い)

Sharon S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great quiet spot in Tamarindo

Space was perfect for our family and having the Langosta Beach Club across the street was a bonus. Shirt enough walk into downtown that we didn't really need the golf cart.
2022 年 1 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you very much for your review, Sharon! Kind regards
宿泊者限定の口コミ

10/10 (非常に良い)

Chalì P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing Pandemic trip

We stayed here for two weeks during the height of COVID. It was safe, the beach was great, the people were friendly. Will come back to stay again.
2021 年 3 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know, thank you very much for your review!
宿泊者限定の口コミ

10/10 (非常に良い)

Jeana D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great people and location

We loved this place! The beach club was a serious bonus. The staff at Ibis and Langosta beach club were wonderful and we left feeling like we made friends. We will be back for sure. You can’t beat the location just out of the hustle and bustle of Tamarindo but just walk onto the beach and find everything you need!
2019 年 8 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you very much, Jeana!
宿泊者限定の口コミ

10/10 (非常に良い)

Ben H.

LOVED IT

Fantastic penthouse. Great amenities. Family friendly. Close to beach and beach club, walking distance to main drag through town. Had a great time. Would stay here again.
2018 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Michael B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Ibis #9 Penthouse

Our stay at the Ibis #9 was great! Far enough away from the noise of the downtown area but close enough to walk. The Langosta Beach Club right across the street was perfect for drinks, swimming and watching sunsets at the end of our day. Most importantly, Rafa and Juan were awesome helping us with any request.
2020 年 2 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
アーカイブ済みの口コミ

8/10 (良い)

Lori M.

Nice Villa. Great location to town and beach.

The property is comfortable and convenient. We walked all over Tamarindo. Our guides, Guildo and Sebastian were amazing. Please ask for them. You will not be disappointed.
2017 年 10 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you!
アーカイブ済みの口コミ

10/10 (非常に良い)

Tia D.

Great location and service

This penthouse is absolute luxury! You couldn't ask for a better location or "team" assigned to you when you rent this unit. The concierge and property management team take care of your every need including taking you to the grocery store! The beach club, located across the street and included with your stay, is amazing! The service, location, pool and beach are reminiscent to a 5 star luxury resort. We had a wonderful stay in this beautiful penthouse!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Lyndsey D.

Pura Vida

We enjoyed our time in Ibis 9. The layout and pictures of the place were exactly as described. Rafe and Stefano were helpful and knowledgable of the area and made the excursions workout seamless. The walk into town is not far but the golf cart was a must for us to get around in for dinners and groceries. We had 4 kids and 2 adults. Costa Rica is beautiful and the beach was amazing.
2018 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Awesome! Really appreciated!
アーカイブ済みの口コミ

10/10 (非常に良い)

Alicia N.

Awesome Penthouse!

We absolutely loved everything about this penthouse. Beautifully decorated, very clean, excellent staff and location can't be beat. If you're coming to Costa Rica to surf and enjoy all this beautiful country has to offer, then this is the place to stay. Very convenient to other places to explore if you want, but Tamarindo has a lot to offer. Concierge desk for penthouse can also advise of best tours. We followed all their recommendations for deep sea fishing, sunset catamaran tours and restaurants and every one of them was perfect! We hope to come back one day and definitely would stay here again.
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Awesome! Thanks a lot!
宿泊者限定の口コミ

10/10 (非常に良い)

stephen H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family week in Tamarindo

My family of 5 spent 8 days at Ibis 9 condo. From the moment we opened the door se we’re impressed withe the condo furnishings. The pictures accurately showed the interior, and the security persons and concierge were extremely helpful and kind. They provided many helpful suggestions to make the stay pleasant and fun. We purchased excursions for scuba, snorkeling, zip line, whitewater rafting, deep sea fishing, ATV, and inland fishing. All coordinated through the concierge, Rafa. They were all excellent with friendly, helpful, high quality service.
2024 年 1 月に 7 泊滞在
アーカイブ済みの口コミ

10/10 (非常に良い)

Tammi B.

Fantastic Unit and very helpful manager

We stayed in this unit in mid-July for several days. It was very nice, clean, and matched the description on VRBO. Being right across from the Beach Club was a perfect way to enjoy the beach and a pool. The unit was amazing Bob who is the property manager is great to deal with on the rental. Additionally he was a great help on ideas/reservations for several activities, dining suggestions, etc., but it never felt like he was selling us something. We looked around at other units while on our trip and definitely would chose this unit again for future trips. Have fun if you go!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Paige R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome

By far, the best VRBO we have ever rented from. Rafa was amazing with communication on the check in and out process and all of the activities close by. And I can not say enough about the security team and the club staff. We had a flat tire that would not come off of the hub. And they all worked on it until they got it off and the tire switched out. Highly recommend!!
2022 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 3 日)
We really apprecite your feedback, Paige! Glad you enjoyed your stay and had such a great experience. Hope we get to host you again soon!
アーカイブ済みの口コミ

10/10 (非常に良い)

Allen B.

Vacation Get-Away

We decided last year to look at Costa Rica because we had heard what a beautiful place it is. We narrowed our decision to the Tamarindo area and we were lucky enough to land the IBIS #9 condo. It was a perfect fit for us, 3 separate bedrooms each with their own bathroom. The family area was a wonderful place for us to relax and to play games. The condo is right across the street from the Clubhouse and we were able to go anywhere we wanted without having to have a car. This was a fantastic vacation and was made perfect by Stefano and the crew taking care of our every need. I would highly recommend this condo to those looking for the ultimate get-away.
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you!
アーカイブ済みの口コミ

10/10 (非常に良い)

Betty A.

Fantastic Vacation Rental

My friends and I went on vacation together and we found this condo on HomeAway and absolutely loved it! What you see in the pictures is what you get - it is so gorgeous and roomy. The bedrooms are large and each one has its own bathroom plus theres a half bath off of the kitchen. The main balcony is where we were most of the time when we were in the condo. The master bedroom and the 2nd bedroom each have a balcony and in the morning we'd drink coffee looking out over the trees. You can hear the monkeys every morning!! The staff at the condo are very helpful. We used them to book tours, get us cabs, and to find out information about happenings and places to go in town. The beach club across the street is fabulous!! The infinity pool is gorgeous, the cabanas are a wonderful place to relax and read and maybe have a cocktail or two, the beach area is beautiful and the view is gorgeous. The service is wonderful and the food is too! Can't say enough great things about our stay! If we go back, we will definitely stay here and we recommend to everyone!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you very much!
アーカイブ済みの口コミ

10/10 (非常に良い)

Katie M.

Beyond expectations!!

I will admit that staying in a condo without any other travelers reviews concerned me slightly...but what my friends and I found when we walked into this condo was beyond what we could have ever expected. Veronica and Bob pay attention to every tiny detail in this complex...from flower petals and swan towels arranged in our bedrooms/bathrooms to having our very dusty and dirty car cleaned while we were out to dinner. The pool, overlooking a gorgeous beach, was quiet/relaxing. The waitstaff in the pool area was friendly and provided incredible service (and yummy drinks). My favorite part of staying in the condo was being able to wake up, walk outside and see 15+ howler monkeys and their very tiny babies swinging from the trees outside. Although my friends and I looked forward to visiting local bars in Tamarindo, this condo was actually so nice that my friends and I spent more time relaxing (and napping) on the porch with drinks than we did out at the local bars. Thank you Bob and Veronica for being fabulous hosts and letting us stay in this beautiful condo! Can't wait to visit again.
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
アーカイブ済みの口コミ

10/10 (非常に良い)

Stuart D.

Great place for first time in Costa Rica

We were pleasantly surprised when we entered the unit as the pictures do not adequately portray the well-appointed penthouse. Travertine and granite abound as well as teak everywhere including the extremely tall ceilings -- 3,000 square feet of room to roam for just the two of us. The onsite property manager is extremely accommodating and made suggestions for restaurants and activities which all turned out to be very, very good. He actually made all the arrangements for us even taking us to the grocery store and on a tour of the area the day we arrived. The day trip he arranged for us to Arenal volcano was nothing short of awesome, and the zip lining tour could not have been better. One of the reasons we selected this unit in Ibis was that it included use of the Langosta Beach Club just across the street. We were able to reserve a cabana each day, have drinks and snacks delivered to us beach (amazing white sand and surf) and poolside (infinity style facing the beach), and enjoy several excellent dinners (one of the best restaurants in Tamarindo/Langosta). Ibis lies on the north end of Langosta just a short walk to the town of Tamarindo which is extremely laid back loaded with great food, bars, beaches, etc. If our travels take us back to Costa Rica we would definitely try to stay here again. In fact, we are talking about a family 2014 Christmas trip here given the very pleasant time we had.
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you very much!
アーカイブ済みの口コミ

10/10 (非常に良い)

Rebecca Z.

Beautiful condo, great location

This condo met all our needs and more. The unit was very clean, organized, and well decorated. Each bedroom has its own bathroom plus an extra half bath which is a bonus. We liked to eat breakfast home and the kitchen had all the essentials for cooking. The wrap-around porch was amazing with a great table and seats for plenty of lounging. The staff at Ibis could not have been more helpful. From setting up the rental to airport transportation and excursion planning, everyone was wonderful. There is always someone at the front gate which is great and he even called taxis for us when it was raining. The cleaning staff was professional and did a great job, as well as the staff at the front desk who helped us plan tours and even took us to the grocery store one afternoon! When the weather was nice, we choose to walk the quick 7 minutes into town. Ibis is such a great location. You are literally across the street from the beach and a quick walk into town. The beach club across the street (access is included with the rental) was also amazing. We took a work out class there one morning and used the beach facilities almost everyday. One afternoon it was raining so we watched one of the football games at the tiki bar there and had a great time. This condo is beautiful, has a ton of amenities, best location, and I would highly recommend it! It is definitely my first choice when staying in Tamarindo!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
アーカイブ済みの口コミ

8/10 (良い)

Lynne M.

Luxury condominium

We stayed at this lovely condominium the last week of July with our 4 adult children. The unit was well-appointed, beautifully decorated, and the kitchen was well equipped. Only a short walk from Tamarindo, and adjacent to the Tamarindo nature preserve, the building is quiet and feels secluded. One of the best features was access to the Langosta beach club across the street, which was the perfect beach retreat, complete with pool, restaurant, bar, plus beach gear and lessons. Our family wanted a vacation where they could relax and enjoy a beach vacation, so it was important to us to have the beach club amenity. Two restaurants we recommend are ether Shrimp Hole and Seasons. Both featured fresh, fresh seafood! The concierge contacted us when we booked our week and sent us a comprehensive list of activities to help us plan our trip, which was a nice touch. Once we arrived, they took care of our needs promptly. We had some issues with appliances that were not working, but Bob, the property manager took care of our concerns as soon as we called. He went above the call of duty when our daughter had an issue with her eye and needed to see a doctor. He sent his wife, Veronica, who took her to a clinic, stayed to translate for her and then went to a pharmacy to pick up medicine. They were all very caring, which we really appreciated. We recommend this property and hope we can return someday.
2016 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Thank you!
宿泊者限定の口コミ

6/10 (普通)

Steven S.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Great place, terrible onsite manager experience

My three stars is really a merge of 5 stars for a great place and 1 star for an poor set of experiences with an onsite manager named Rafa. I’ve shared my feedback with the owners but want anyone renting this spot to also be aware. Problems included: + overcharging for excursions (make sure you book things like ATVs and other side trips direct. The property manager Rafa takes a large margin, as much as 2x). + not communicating with us despite repeated attempts (then saying, “oh I was too busy”) + not being available onsite to help us (then being seen hanging out in the parking lot and in town talking casually with people) + failing to help us secure a refund for a dysfunctional golf cart we rented through him (I had to eventually go to the owner of the golf cart rental service myself) + failing to return an item we left in the safe despite promising to do so (I eventually had to go over his head). Note: the rest of the team at Ibis, including security and cleaning and parking are wonderful. I recommend them highly. Ibis owners: I encourage you to take corrective action if Rafa is still with you. He is doing your rental property and the Ibis community a disservice.
2022 年 3 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 22 日)
Hi Steven, thank you for taking the time to share your comments about your experience at Ibis. We are glad you enjoyed your stay and our facilities. Regarding your comments about our Guest Manager in specific, we are very saddened to know that such an experience and your expectations were not met. In all honesty for us your feedback is quite surprising as we've always had amazing comments about Rafa, maybe it was an off time for him. Nonetheless, your experience has been communicated with him and we are sure they will be considered in his future attention to other guests. Proper attention and service is a top priority in this company and we are constantly training and making adjustments to provide this. We would like to provide more clarity about some aspects you mentioned in your review. We would like to address the accusation that we charge double the market value of tours and activities. He simply is not. All activities that are coordinated for guests are at an existing market rate. There is no upcharge. Price parity is an important feature and important to a company’s name. It’s quite destructive if you’re known for overcharging. Our company does not. What does happen however is there are providers that do not have tourism licenses, or insurance, pay sales taxes, pay the legal wage and corresponding social charges, or declare their income to the government. We do not work with these providers however they can be found in the street offering their services at a lower rate accordingly. I’m sure that’s what you encountered. In addition and particularly with the ATV tour you mentioned, as soon as you told us that the rate was a bit expensive, Rafa worked a better deal on your behalf with the provider as our goal was to find the best option for you, your family, and your budget. Afterward, you mentioned you were going to proceed on your own. About the Golf Cart incident, it's not unrealistic to think that sometimes things don't go perfectly, the golf cart had a technical issue but Rafa and the rental company were there to support you through the whole process and even offered a refund due to the inconvenience. Unfortunately, the reimbursement process sometimes takes a few days but all parts involved were fully willing to help. This was really about the timeliness of the refund and not whether or not the refund would be made and Rafa had secured that for you. It would’ve been nice to happen much quicker, we all agree. The item left in the safe was not an item, it was $200 in cash. Moving cash back to you internationally might sound simple but in actuality, it’s hard not to trigger bank fees and/or taxable events as all deposits are initially viewed. A wire transfer would’ve cost about $75 and taken approximately three hours at the bank. In the end, Rafa found someone who could pay you from their PayPal then we gave them the physical cash and it cost you nothing. It's important to mention that Rafa always acknowledged having your money, there were no secrets or intentions to keep this for him or us as a company. We always have found a way to work this out for all our customers. Rafa also kept you posted on how the process was going and explained that unfortunately, the only shipping company in Costa Rica is not that efficient. It was hard to find the time to mail it back since the post office and our guest managers pretty much share the same business hours, so many times we showed up and the office was already closed. We hope this additional information delivers more understanding of how we do business with our customers and providers and hopefully, you can give us another chance to make your next stay with us even more enjoyable.
アーカイブ済みの口コミ

10/10 (非常に良い)

D C.

Beautiful Luxurious Penthouse in an Excellent Location

Thank you very much for a wonderful stay. The Penthouse was extremely clean and very comfortable. The kitchen was fully equipped. The beds were comfortable with nice linens. It was perfect for our family of 6. The Penthouse belongs to the Langosta Beach Club, conveniently right across the street. We used the pool and had some drinks. At the end of our stay, we settled our tab at the club house. Although there were a few items on the bill that we did not have, the manager promptly removed them and apologized. The Penthouse was about a 7 minute walk into town. We walked to town for dinner or lunch and sometimes took a cab back ($6). When the tide was low, we could walk along the beach to town which was wonderful. The beach is across the street from the Penthouse. It was perfect. The beach is beautiful and great for looking for shells. We also had access to boogy boards which the kids loved. Karla, at the front desk, was amazing. She immediately took us to the grocery store upon arrival. This was very helpful. Karla also did a fantastic job directing us to the best tours. She coordinated everything and even negotiated some rates for us! Thank you. Overall, Bob and Karla made us feel welcome and really strived to make us happy and comfortable. We felt like the penthouse was luxurious and the location could not have been better. I would highly recommend this property!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!
アーカイブ済みの口コミ

8/10 (良い)

Stacey K.

Family Vacation in Costa Rica

My family just returned from a beautiful 10 day stay in Tamarindo Costa Rica. We booked Ibis #9 based on the gorgeous photos and wonderful reviews. The manager and staff and the condo are nothing short of amazing. Everyone was extremely friendly and accommodating to any request we might have had. Juan helped us arrange our transportation to and from the airport as well as book many tours for us. In addition he took my husband into town for grocery shopping and even picked us up a few things prior to our arrival since came in late with children on the first evening. The photos are exact and the condo and balcony area look just like them. Beautiful kitchen, lounging area and plenty of space for our family of 4. For me, sleeping was a little difficult, I think construction in Costa Rica is different than the states and you definitely hear the birds through the building in the morning. We aren't late sleepers anyway but we definitely rose with the sun here. We had a few issues with the secondary toilet during our stay so we opted to just not use it anymore. The condo is stocked with everything you will need to cook all the meals you can think of but we opted to hand wash all our dishes as the dishwasher just never seem to get anything clean. All minor items. The proximity to town is perfect! We walk everywhere and loved every second of being able to explore the area. The beach club across the street is a HUGE asset and perfect for lounging by the pool or an active day on the beach. The location could not be better!
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 23 日)
Great to know you enjoyed your stay with us. Hope we get to host you again soon!

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