6/10 Okay
Gloria P.
Oct 15, 2023
Liked: Communication, location, listing accuracy
Labour Day long weekend 2023
We were able to check-in at around 3:30pm. The property was not ready as advised by the host because the Cleaner was late, although he confirmed at first that we can check-in at 1pm. We were okay with the late check-in as long as the property is clean as the price they charged us includes a cleaning fee. However, I don't think the property has been cleaned thoroughly. I needed to wipe the drawers in the main bedroom as they were dusty. There were bugs crawling on the floor and our dog keeped barking and chasing them. My son had to vaccum the floor to get rid of them. It was also weird why they have provided empty containers/bottles for shampoo, conditioner and body wash. I was expecting a bit more as I paid so much $$$ for 2 nights which I think was a bit too much for this property. I think it's fair if we could be reimbursed half the price for the cleaning fee they charged us. The only positive side of our stay is we enjoyed our time at the beach. We left early on our last day at around 8:30am.
Gloria P.
Stayed 2 nights in Sep 2023