This place is an absolute nightmare. Pictures completely misrepresent the unit. First, EVERYTHING in the unit is old and outdated. The microwave and stove had rust all over them and the couches are worn out. It is very dark in the unit and needs more overhead lighting.
As soon as we walked in, I noticed a foul urine pet odor. After investigation we realized the odor was coming from the carpet which had stains on it and felt greasy and sticky (this carpet is a health hazard and needs to be replaced) and from rugs in the bathroom which were so saturated with urine that they actually had mold growing on the back of them. The odor was also noticeable near the vent in the dining area where it appeared some sort of liquid had drained out of the vent and run down the wall.
We called v trips multiple times and finally after several calls an older, obese lady came out and identified herself as a manger. She was rude, dismissive and unprofessional with both her words and her body language. She offered an "ozone" machine the next day for the odor but denied that the odor was present. I told her that her tone was unprofessional and that the odor was absolutely obvious. She said "well I'm missing time from my family and I'd like to be home with them instead of here on a Saturday night. I'm not going to argue with you, do you want the ozone machine or not?" I literally was shocked at her demeanor and rudeness. She never offered any type of cleaning for the carpet or the rest of the condo which had dried food on the table, hairs stuck on countertops, old food on the floor of the kitchen, sand all over the couches, bugs stuck to the ceiling and walls, electrical outlets that were broken with open areas around them, broken blinds throughout the unit (the worst was the sliding glass door blinds which you could not close at all because they were broken, offering no privacy in the living area).
As if all this wasn't bad enough the flooring from the dining area to the kitchen was broken and a trip/fall hazard. The area where the flooring was broken has old food, dirt, trash and bugs down in it, literally disgusting. Finally to top it all off there were roaches in the kitchen. We only stayed 14 hours in the unit because we had no place else to go. We have requested a full refund from v trips and they are refusing.
This place is terrible.
My advice- DO NOT BOOK THIS PLACE, and DO NOT USE V TRIPS. This was a literal nightmare. I have images of everything.