We booked a 40 night stay based on photos depicting terraces with great views & gleaming, beautifully lit pool & hot tub in lovely surroundings. The video (entitled Le Bonheur - Luxury Villa) shows pleasant neutral interiors. This could not be further from reality! These enhanced photographs are obviously decades old & bear no resemblance to the current seriously neglected & tired property. The terrace, overlooks ugly roof, with several beehives housed on it. It is cramped & affords no privacy, being taken up by two large skylights servicing the floor below. The pool & hot tub both poorly maintained, showing algae formation, are rarely uncovered & ready for use. Pool is particularly uninviting with it's worn & faded interior. A deplorable lack of maintenance is continued inside the "cottage" where we were confronted by a catalogue of problems: junkshop quality, badly repaired furniture is seen throughout, mattress/toppers heavily stained (blood, sweat & urine) all needed steam cleaning, torn old sofas with back & seat cushions stuffed with old duvets, (not replaced), threadbare linen & towels, mouldy showers, dirty bathrooms & leaking toilet (left for 4 weeks), tired kitchen, old appliances with exposed wiring, new TV constantly cutting out (20 times in 1hr!) due to poor connectivity, never addressed. Athol and Micaela are unapologetic, set on defending the indefensible with poor excuses. Property should never have been let in this condition. Definitely NOT LUXURY! AVOID!
