Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Descubra os pontos de referência nos arredores
A poucos passos de The Village
2 quartos1 banheiroAcomoda 4 pessoas
Comodidades populares
Acesso ao elevador para esqui
Estacionamento no local disponível
Aceita animais de estimação
Cozinha
Churrasqueira
Deque ou pátio
Explore a região
Big Bear Lake, CA
The Village
Place, The Village
7 min de caminhada
Big Bear Visitor Center
Place, Big Bear Visitor Center
8 min de caminhada
Marina de Pine Knot
Place, Marina de Pine Knot
12 min de caminhada
San Bernardino, CA (Aeroporto Internacional de SBD-San Bernardino)
Airport, San Bernardino, CA (Aeroporto Internacional de SBD-San Bernardino)
64 min de carro
Quartos e camas
2 quartos (acomoda 4 pessoas)
Quarto 1
1 cama King
Quarto 2
2 camas de solteiro
1 banheiro
Banheiro 1
Banheira ou chuveiro · Vaso sanitário
Espaços
Deque ou pátio
Cozinha
Área de jantar separada
Espaço para refeições
Sobre esta propriedade
Marin Getaway Retreat at Big Bear Village
Marin Getaway | Cozy Walk to Lake Village Retreat
Perfect for a small family or a couple of friends looking to experience a wonderful mountain vacation at Big Bear, Marin Getaway is the ultimate vacation home, perfectly nestled hillside under the pines within a quiet off-street neighborhood near the downtown Village and the lake, you will have the best of local activities right at your fingertips. Enjoy a quick stroll over to Big Bear Village for shopping, dining, and entertainment options or grab a bike or kayak from local Get-Boards and hit the lake for the day!
Entering your charming cabin you are immediately greeted with mountain ski lodge vibes, hardwood floors, and knotty pine accents within your cozy living room that is ready for you to relax around the toasty wood burning fireplace and pop on a movie on the flat screen TV with hi speed WIFI internet provided for your enjoyment. (Guests must have their own accounts to enjoy Streaming Services.)
The chef of your group will love the freshly remodeled kitchen available and stocked for your home cooked meal preparations, ordained with new stainless appliances, cookware, and a custom stone breakfast bar with stools to ensure you can dine in comfort. Being a single level chalet you will have convenient access to both sleeping quarters and your hallway full bathroom, both are made up for your group's arrival with warm linens, blankets, pillows, and fresh towels for your visit.
Venturing outside you will find a relaxing patio and backyard area, completely fenced and very quiet. Enjoy relaxing in the evenings and grilling up your freshly caught dinner from the lake on the propane BBQ under the pines. This is also the perfect spot to sip your first cup of coffee in the morning among the birds before you head out for fun for the day. Marin Getaway is fully furnished from head to toe with your vacation stay in mind, pairing the ultimate downtown location with the necessities needed for an amazing vacation to the mountains.
Sleeping Arrangements: Bedroom 1: King Bed Bedroom 2: Two Twin Beds
Bathroom Arrangements: Hallway Full Bath
-Sleeps 4 -2 Cars Driveway Parking -2 Pets Welcome w/ Additional Fee -864 Total Square Feet City Permit #: VRR-2024-0204
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Informações a área
Big Bear Lake
Com excelente localização em Big Bear Central, um bairro de Big Bear Lake, esta cabana fica na zona rural e às margens de um rio. Big Bear Mountain Resort e Snow Summit são duas ótimas opções para quem procura atividades diversificadas durante a viagem. Na hora das compras, vale a pena conhecer The Village. Bowling Barn e Big Bear Solar Observatory também valem a visita. Nesse destino nevado, aproveite a prática de esqui cross-country, a prática de snowboard e a prática de esqui, ou confira atividades ao ar livre como passeios de trenó.
Big Bear Visitor Center - 8 min de caminhada - 0.7 km
Parque Pine Knot - 10 min de caminhada - 0.9 km
Marina de Pine Knot - 12 min de caminhada - 1.0 km
Big Bear Marina - 17 min de caminhada - 1.4 km
Opções nos arredores
Aeroporto de San Bernardino (SBD) - 66 min de carro
Restaurantes
McDonald's - 16 min de caminhada
Grizzly Manor Cafe - 13 min de caminhada
Café Crêpe - 8 min de caminhada
Oakside - 9 min de caminhada
Tropicali - 13 min de caminhada
Perguntas frequentes
Marin Getaway Retreat at Big Bear Village é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade.
Quanto custa ficar em Marin Getaway Retreat at Big Bear Village?
A partir de 24 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Marin Getaway Retreat at Big Bear Village em 12 de abr. de 2027 começam a partir de R$ 691, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Marin Getaway Retreat at Big Bear Village?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Marin Getaway Retreat at Big Bear Village?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Marin Getaway Retreat at Big Bear Village?
Horário de check-out: 10h.
Onde fica Marin Getaway Retreat at Big Bear Village?
Em Big Bear Central, esta cabana fica a 10 minutos a pé de The Village, Big Bear Visitor Center e Parque Pine Knot. Big Bear Lake e Marina de Pine Knot também ficam a 15 minutos.
Avaliações
9,2
Maravilhosa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location easy walk to the village.
Bryce C.
Hospedou-se por 2 diárias em dez. de 2025
Resposta de VrboOwner em 23 de dez. de 2025
Thank You and would love to host you agian!
Verificada
10/10 - Excelente
Kristin F.
20 de jan. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The cabin was perfect for our family of 4 plus our dog. The fenced yard was great for the dog. The location was very close the village. We enjoyed the puzzles and corn hole. Check in and out was easy.
Kristin F.
Hospedou-se por 2 diárias em jan. de 2026
Resposta de VrboOwner em 24 de jan. de 2026
Thank you so much for your wonderful review! We're thrilled to hear the cabin was a perfect fit for your family and your dog 🐾 The fenced yard is definitely a favorite for our furry guests, and we're glad you were able to enjoy it.
It's great to know you loved the convenient location near the village and had fun with the puzzles and corn hole. We're also happy that check-in and check-out were smooth and easy.
We'd love to host you and your family again anytime!
Verificada
10/10 - Excelente
Angela S.
27 de jul. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cozy Getaway
Property was clean and comfortable. Great location near Main Street, offered easy access for breakfast and nightlife.
Angela S.
Hospedou-se por 2 diárias em jul. de 2021
Resposta de VrboOwner em 13 de ago. de 2021
So glad you enjoyed our Marin Getaway! What a great downtown Village location for year round fun! Hope to see you again soon!
Verificada
10/10 - Excelente
Brian C.
17 de abr. de 2023
Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Nice little cabin
Nice little cabin with a great fireplace. Very cozy and outstanding access to town - easy walk.
Brian C.
Hospedou-se por 1 diária em abr. de 2023
Resposta de VrboOwner em 18 de abr. de 2023
We are incredibly grateful that you took the time out to leave us a 5-star review. The team at Big Bear Vacations is thrilled that you were able to take advantage of the great location and amenities that our property Marin Getaway offers. We hope to see you again in the soonest time!
Verificada
10/10 - Excelente
Leanne W.
4 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very comfy
Nice, quite, private . We were very comfortable staying here!
Leanne W.
Hospedou-se por 3 diárias em jun. de 2024
Resposta de VrboOwner em 26 de jul. de 2024
Thank you for the great review! We're glad to hear you found the stay comfortable, quiet, and private. We hope to welcome you back to Big Bear Vacations for another relaxing stay!
Verificada
10/10 - Excelente
Tanya K.
5 de mar. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice getaway
It was a nice little cabin for a quick get away. Very close to town and the slopes!
Tanya K.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de VrboOwner em 12 de mar. de 2024
We're thrilled to hear that you had a nice getaway at our cabin with Big Bear Vacations! Being close to town and the slopes adds to the convenience and enjoyment of your stay. Thank you for choosing to stay with us, and we hope to welcome you back soon for another memorable escape in Big Bear!
Verificada
10/10 - Excelente
Lilly M.
20 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect stay
Very nice
Lilly M.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de VrboOwner em 28 de jun. de 2023
Thank you so much for the 5-star rating! We're glad you had a pleasant experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
Verificada
10/10 - Excelente
Craig B.
30 de mai. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice place Close to village
The cabin is cozy, clean and walking distance to the village. It also had a fenced in yard which was great for the Corgis. We had a very nice time and would stay there again.
Craig B.
Hospedou-se por 2 diárias em mai. de 2022
Resposta de VrboOwner em 5 de jun. de 2022
On behalf of all of us at Big Bear Vacations, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your recent stay and we're all looking forward to hosting you again!
Verificada
10/10 - Excelente
Susan L.
6 de set. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Good location
Very good location and can walk to the village. Fenced backyard so good for a dog.
Susan L.
Hospedou-se por 4 diárias em set. de 2022
Resposta de VrboOwner em 13 de set. de 2022
Thank you so much for your 5-star review, Susan. We're glad you found Marin Getaway location to be great. We look forward to welcoming you back again soon.
Verificada
10/10 - Excelente
Eric S.
3 de out. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great spot to relax in the mountains, and a short walk to the village!
Very simple process.
Eric S.
Hospedou-se por 3 diárias em set. de 2022
Resposta de VrboOwner em 5 de out. de 2022
Thank you so much for the 5-star rating, Eric. We are so pleased to hear you found your accommodations at Big Bear Vacations to your liking. We're looking forward to hosting you again soon.
Verificada
10/10 - Excelente
Rachel N.
23 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great time
Clean and cozy
Rachel N.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de VrboOwner em 26 de jan. de 2024
We're thrilled to hear that you found your stay at Big Bear Vacations clean and cozy! Providing a comfortable and welcoming environment is our priority, and we're delighted you enjoyed your time with us. We hope to see you again for another memorable getaway!
Verificada
10/10 - Excelente
Peggy K.
28 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely cabin
My husband and I thoroughly enjoyed our stay in this exceptionally cozy, spacious, comfortable open concept cabin with vaulted ceilings. Amazing grill and outdoor space
Peggy K.
Hospedou-se por 3 diárias em mar. de 2022
Resposta de VrboOwner em 2 de abr. de 2022
So thankful for your kind review Kalathil! Our team is honored to host you and we are all looking forward to your return visit to the mountains.
Verificada
10/10 - Excelente
Savada H.
14 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
It’s nice place. It’s really hot on the day time. But it cold down at night. Great area.
Nice house. Clean, well equipped, comfortable. TV works great.
Savada H.
Hospedou-se por 2 diárias em jun. de 2022
Resposta de VrboOwner em 21 de set. de 2022
Thank you so much for taking the time to share your experience at Big Bear Vacations, Savada. We take pride in knowing our guests are happy with their mountain experience. Thank you again for choosing us and we hope you'll choose us again in the future!
Verificada
10/10 - Excelente
Tracy D.
25 de nov. de 2023
Pontos positivos: Limpeza, check-in, comunicação e localização
Cozy cabin getaway
The cabin was great for our family of four and 2 small dogs. It felt rustic and cozy but a bit too dark for me. I loved the fenced in yard for the dogs. The basic amenities were enough for what we needed. The place was clean and comfortable.
Tracy D.
Hospedou-se por 3 diárias em nov. de 2023
Resposta de VrboOwner em 1 de dez. de 2023
Thank you for choosing Big Bear Vacations for your family getaway, and we're delighted to hear that the cabin was a great fit for you, your family, and your furry friends! We're glad you enjoyed the rustic and cozy atmosphere, and we appreciate your feedback on the lighting. It's wonderful to know that the fenced-in yard was a convenient feature for your dogs. We're pleased that the basic amenities met your needs and that you found the place clean and comfortable. We look forward to hosting you and your family again for another memorable stay. Warm regards from the Big Bear Vacations team!
Verificada
10/10 - Excelente
Nicole V.
17 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fathers Day Trip
To divert from the normal Father’s Day BBQ or brunch, we decided to do our first ever VRBO for Father’s Day weekend. There was a total of 20+ of us staying in various VRBO’s around big Bear city and we all truly enjoyed our experience. We are ready to plan our next trip! Thank you very much for making this experience easy and delightful.
Nicole V.
Hospedou-se por 2 diárias em jun. de 2024
Resposta de VrboOwner em 2 de jul. de 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your Father's Day trip to Big Bear City was such a success and that you and your group enjoyed your experience with us. It's fantastic to know that everyone had a great time, and we're honored to have been a part of creating delightful memories for your special occasion. We look forward to welcoming you all back for your next trip and continuing to provide you with excellent experiences at Big Bear Vacations!
Verificada
10/10 - Excelente
Carrie M.
26 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
One night getaway
We were working an event and needed a place for one night. We appreciated being able to check in early, bring our small dog, and book for just one night. We slept great in the big comfy bed and liked how we were able to make the room dark so we could sleep in a bit after a late night at work. Thank you!
Carrie M.
Hospedou-se por 1 diária em jun. de 2023
Resposta de VrboOwner em 28 de jun. de 2023
Thank you for choosing Big Bear Vacations for your one-night stay during your event. We're glad that our flexible check-in, pet-friendly policy, and availability for short bookings met your needs. It's wonderful to hear that you had a great night's sleep in the comfortable bed and that you were able to create a dark and peaceful atmosphere to sleep in. We appreciate your kind words and hope to have the opportunity to welcome you back in the future, whether it's for another event or a longer stay. Thank you again for your feedback and support!
Verificada
10/10 - Excelente
Scott S.
16 de dez. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice Getaway Cabin
Comfy rustic cabin on quiet side street. Close to village, shops, restaurants and lake. Very clean, kitchen is reasonably well provisioned. Good internet and streaming TV. The King bed was comfortable and appreciated. Central gas heater is a bit loud, but relatively effective at reaching the back rooms. Couch and chairs are a bit old and could use update. Fireplace was well used during our snowy stay. Friendly neighbor shoveled our driveway!
Scott S.
Hospedou-se por 3 diárias em dez. de 2021
Resposta de VrboOwner em 23 de dez. de 2021
We are so happy to hear of your wonderful experience with us for your mountain getaway. Thank you again for being such great guests and treating our home as your own! Our team is looking forward to the opportunity to host you again!
Verificada
10/10 - Excelente
R J M.
17 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Excellent stay.
Everything was great. The only critique I have is that the living room furniture is not very comfortable. The sofa is getting old and the cushions are broken down. Not a deal breaker, but could use to replaced/refurbished. We will return to this property. You should give them a chance at your business.
R J M.
Hospedou-se por 4 diárias em mar. de 2022
Resposta de VrboOwner em 4 de ago. de 2022
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We appreciate your valuable feedback and have noted it for future improvements. Thank you for choosing Big Bear Vacations. Our team is looking forward to the opportunity to host you again!
Verificada
8/10 - Boa
jessica H.
8 de ago. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Jeep weekend
We had a nice weekend in Big Bear. The property was nice. There did seem to be what looked liked feathers on the carpet in the living room. I am guessing they came from the pillows on the sofa. Keep in mine if you coming up in the summer there is no AC but a few box fans a provided. The only real complaint would be the bed room pillows where paper thin and on one for each person was provided.
jessica H.
Hospedou-se por 2 diárias em jul. de 2022
Resposta de VrboOwner em 9 de ago. de 2022
Thank you so much for sharing your kind review, Jessica. Our team strives for excellence in every stay for our guests and we are happy to hear that you enjoyed your stay at Cozy Cabin. We take all feedback to heart and have noted your feedback for improvements. Hope to see you again!
Verificada
6/10 - Razoável
Nina L.
3 de jun. de 2023
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza
Big bear
The place was very smoky upon entering. The burnt smell would not go away with the windows open. The place is not bright as advertised. It is very gloomy. Definitely needs an update! The grounds are not well kept!
Nina L.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de VrboOwner em 23 de jun. de 2023
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay at one of our properties. We strive to provide our guests with exceptional experiences, and we sincerely regret that the place did not meet your expectations. We have taken note of your concerns regarding the smoky odor, brightness, and overall upkeep of the grounds, and we will address these issues promptly to ensure a more enjoyable experience for future guests. Your input is invaluable to us, and we appreciate your honest feedback as it helps us improve our services. We hope you will consider staying with Big Bear Vacations again in the future, as we would love the opportunity to provide you with the exceptional vacation experience we are known for.
Verificada
8/10 - Boa
Tracey S.
12 de dez. de 2023
Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Pontos negativos: Check-in
Cute place but needs some TLC
Enjoyed the property for the most part. Love the outdoor area for our dog. The house itself is very drafty, especially under the front door, and while there is a pad for the draft, a simple plate attached to the door would be better. Heating system could be upgraded. My biggest gripe is the kitchen. You really need to include utensils, spatula, big, spoons, etc. I had to use the spatula from the barbecue to flip my eggs in the morning. Also, there was not a skillet to cook my eggs… I had to use a sauce pan! So the combination of this long, huge spatula trying to flip eggs in a sauce pan, not good.
Tracey S.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de VrboOwner em 13 de dez. de 2023
Thank you for taking the time to share your feedback about your stay at Big Bear Vacations. We're glad to hear that you enjoyed the property and appreciated the outdoor area for your dog.
We appreciate your comments regarding the draftiness of the house, and we'll certainly look into ways to improve insulation, including the suggestion of a plate on the front door. Your feedback on the heating system is also noted, and we'll explore options for potential upgrades.
We apologize for any inconvenience you experienced in the kitchen. Your suggestions for including additional utensils and cookware are valuable, and we'll work to ensure that the kitchen is better equipped for future guests. We want to ensure a more comfortable and convenient stay, and your input is instrumental in achieving that.
We hope to have the opportunity to host you again, and we'll strive to make your next stay even better. If you have any further suggestions or specific preferences, please feel free to let us know.
Verificada
8/10 - Boa
Jeffrey A.
20 de set. de 2022
Pontos positivos: Limpeza, check-in, comunicação e localização
Pontos negativos: Precisão do anúncio
Nice place - but beware of fees!
I have no complaints about the property as it was pretty much what I expected. It was the reservation process that I found disagreeable. The property is advertised for a reasonable daily rental fee. But what I disliked was the fact that the rental fees were not disclosed because the listing indicated some sort of technical error. After booking (which was “not refundable”) I was sent an email confirming my reservation for three nights. In that email was a listing of several fees which more than doubled the total cost of my stay. And quite honestly, if I had known the cost of those fees up front I would have gone in another direction.
Jeffrey A.
Hospedou-se por 3 diárias em set. de 2022
Resposta de VrboOwner em 22 de out. de 2022
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We strive to make all of our customers comfortable. We hope that you were able to take advantage of the great location that our property offers and enjoyed some of the wonderful activities and scenery that Big Bear has to offer. Thank you again for staying with us and we hope that you'll choose Big Bear Vacations on your next visit to Big Bear Lake.
Verificada
8/10 - Boa
Matt P.
7 de jul. de 2025
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
So close to perfect
The cabin is a great size, ample space while still feeling cozy. The location is great, with easy walks to both the village and the lake. Unfortunately a few things are holding us back from a full five stars. For one, we did not receive the check-in information until 30 minutes before check-in. That does not inspire confidence when you're nearing the end of a long road trip, and you don't even have the address yet. When we arrived, it looked like we had just stumbled upon a pillow fight - there were down feathers all over the couch. Not the end of the world, but not a great first impression. The cabin is lovely but there were a few details that gave us pause: loose hardware, a pretty cheap shower head. There were ants in the kitchen, and a little sign telling us that ants are to be expected. Well, I've stayed at multiple properties in Big Bear over the years, and this is the first one that had noticeable ants. They weren't a nuisance, but I really take issue with the implication that we should *expect* ants. The kitchen is barebones even by rental standards. There was a coffeemaker but no filters, and only one single-use pouch of coffee. It looked like a previous guest had just dumped the grounds in with no filter. We cleaned it, but we couldn't find coffee supplies anywhere, so we gave up. We didn't reach out to our host because I hate texting with automated message systems. Overall nice, but for the price we paid, I'd expect a little more attention to detail.
Matt P.
Hospedou-se por 3 diárias em jul. de 2025
Resposta de VrboOwner em 10 de jul. de 2025
Thank you so much for your detailed and thoughtful feedback. I'm glad to hear you enjoyed the cabin’s size, cozy feel, and ideal location near the lake and village—but I’m truly sorry about the issues that impacted your experience.
Receiving check-in information so close to arrival, especially after a long trip, is understandably frustrating. That should have been sent well in advance to give you peace of mind, and we’ll make sure our communication timeline is improved moving forward.
As for the condition of the home—down feathers on arrival, ants in the kitchen, and signs of wear like loose hardware and a low-quality showerhead—those details matter and should never be overlooked. We also agree that guests shouldn’t be expected to simply accept ants as normal. While mountain homes can face occasional pest issues, our goal is always to stay ahead of them through proactive cleaning and prevention.
Your point about the kitchen setup is also well taken. A fully functional coffee station with filters and fresh supplies should be a basic expectation, and we’ll be reviewing our kitchen inventory to bring it up to a better standard.
We truly appreciate your feedback—it helps us improve both the experience and the property for future guests. If you decide to give us another chance, we’d love the opportunity to deliver a much smoother and more thoughtful stay.
Verificada
6/10 - Razoável
Lourdes S.
27 de nov. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Todo perfecto menos la calefaccion de las habitaciones. Hacia mucho frio y la calefaccion no llegaba
Todo perfecto menos la calefaccion. Era muy ruidosa y no calienta las habitaciones
Lourdes S.
Hospedou-se por 3 diárias em nov. de 2022
Resposta de VrboOwner em 23 de dez. de 2022
Thank you so much for taking the time to leave a review. We hope that you enjoyed your stay. We always aim to deliver a great experience, and we apologize for any inconvenience you may have experienced. We are not showing that you communicated with us during your stay about these issues. Otherwise we would have happily sent out our maintenance team to assist you with the heater. We will use the feedback to make us better and to ensure this doesn’t happen again. It is our hope that you will give us the opportunity to better serve you in the near future.
Verificada
8/10 - Boa
Diane D.
16 de mai. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Good quiet location
Clean. Disappointed no microwave. Perfect location to stay with pet.
Diane D.
Hospedou-se por 2 diárias em abr. de 2022
Resposta de VrboOwner em 27 de mai. de 2022
Thank you so much for the positive rating. We hope that you had a great time during your stay, and we're looking forward to your next visit at Big Bear Vacations.
Sobre o anfitrião
Anfitrião: Big Bear Vacations
We're here to ensure a 5-star experience for every guest. Our team offers 24/7 support and local experience packages.
Reservation Holder Must Be 21+ - ID Required for Access Rental Agreement & Good Neighbor Policy Required*
Good Neighbor Policy enforced at all times. Removing trash and Wash Dishes. No Smoking, Parties, Events, Loud Music, Street Parking, or Over Occupancy Allowed. Fines/Evictions possible by both Code Enforcement and Big Bear Vacations.
Check-in after 4:00 pm - Check-out before 10:00 am No Early Arrival/Late Departure During Peak Seasons or Holidays.
There is No Street Parking Allowed in Big Bear- Make Every Attempt to Get Cars Off the Street for Snowplows. November thru April the law requires snow chains in your cars.
Pet Policy-Pet Friendly Homes Only-$40/Pet/Night Pets must be acknowledged and may not be left unattended in the home. Owners must clean up after pets; subject to added cleaning fees for violations.
All homes include clean linens, and fresh bath towels for the occupancy. A kitchen with basic cookware and small starter amount of dish soap, toilet paper, and trash bags will be supplied. Paper towels, coffee filters/coffee, specialty appliances, nor condiments/spices/oils are supplied.
No Pay-Per-View Ordering in any homes.
No refunds/credits for cancellations or trip interruptions due to acts of nature, (especially snow, fire, power outages) weather, road conditions, mechanical or electrical failures, spa malfunctions, or other equipment factors beyond our control.
This is a forested mountain community home to critters- animals or insects you may encounter are spiders, moths, flies, squirrels, gophers, bears, coyotes, burro, bear, bats, etc. Our team inspects prior to arrival but cannot guarantee the home will be free of these forest critters.
We reserve the right to offer a comparable property or issue a full refund if circumstances arise that are beyond our control and your property is made unavailable for any reason.