40-Acre Poplar Bluff Nature Lovers Paradise!

We are thrilled you loved our beautiful location and enjoyed your stay overall! We always want check-in to be completely seamless, and as soon as we heard about the keypad difficulties, we assisted remotely and our local partner followed up to ensure the system was working properly. To ensure a completely hassle-free entry experience for all of our future guests, we are replacing the keypad with a brand-new system. We truly appreciate your feedback and would love the opportunity to host you again for a flawless getaway in the future.

Thank you, Diana, for sharing your experience with us. We value feedback from our guests, and after discussing your comments with the owner, they would like to provide clarification on the following: We deeply regret that you encountered difficulties with our three TVs and wish you had allowed us the opportunity to assist you. Upon receiving your email regarding the TV issues, we promptly responded within an hour with troubleshooting suggestions and sought to understand the specific problems you were facing. However, you declined our assistance, stating, "No bother we’ll be leaving soon." Regrettably, your review implies that this was indeed a significant inconvenience and greatly affected your overall experience. Despite your decision to decline our assistance, we also provided you with YouTube instructions via email on how to use our TVs, in case you wished to watch. We kindly requested that you inform us if you continued to experience difficulties. However, we did not receive a response from you. We hoped that the instructions would prove helpful, and if not, we wished you had elaborated on the issue so we could provide better assistance. After you checked out, we found your party had moved our hotspot away from the WiFi extender and the batteries had been knocked out. We suspect this may have stopped the WiFi from working and prevented you from using our TV streaming options. We regret that you did not reach out to us regarding this matter, as we could have assisted you in reinstalling the hotspot batteries and explained the significance of not relocating our internet equipment, ensuring that the WiFi extender could effectively provide WiFi coverage throughout the house. As outlined in both our pre-stay information and the instructions we emailed to you, our TVs also provide access to local channels through an antenna, and we offer a DVD collection for our guests' entertainment. We have successfully restored the home internet, and we can confirm that all TVs are fully functional as advertised. We deeply regret that the technical issues you experienced had such a negative impact on your stay, and we sincerely hope for the opportunity to make things right during your next visit.