Golf Course & Lake Views: Luxe Show Low Cabin

From the owner: "Thank you, I’m glad you enjoyed your stay!"

From the owners: "We are sorry to hear you were disappointed. The details of what is/is not included with our cabin are very accurate. We are clear that golf course privileges as well as the pool, spa, rec-room, and workout areas are not included per Torreon rules. We are sorry this information was missed."

*Hi Terry, this homeowner works hard to provide an ideal stay for all guests, and they would like to clarify the following:- Several significant improvements have been made recently, including updating the roof, deck, and railing, as well as replacing the bed in the master bedroom, repairing the fireplace, and updating the A/C system. - Although we strive to cater to the comfort of all our guests, we understand that furniture preferences can be subjective. - It's noteworthy that we have not encountered similar complaints about the furniture in the past. - The blinds and screen doors were recently damaged by a previous guest. While replacements are already planned they unfortunately were not able to be completed before your stay.We strive to provide every guest with a comfortable, peaceful environment to get away to and relax and are confident that future guests will have excellent stays!

Hi Phil, thank you for taking the time to share your feedback. We’re gladto hear that you enjoyed the home itself, but we’re sorry that yourexperience was impacted by the condition of the patio and the communicationissues you faced. The homeowner wanted to provide some additional context:-The homeowner has spoken with the cleaning company to ensure the back deckis properly cleaned after each stay. After personally inspecting it, theyagreed that it wasn’t up to the high standard they expect. The deck hassince been cleaned, and the homeowner is committed to maintaining it inbetter condition moving forward.-Regarding the check-in instructions, Evolve confirmed that they were sentto the email on file when payment was made on May 7th and then again onJuly 12th before your check-in. Please double-check that the correct emailis associated with your booking to avoid any issues in the future.We apologize for the lack of response from the host during your stay andunderstand how frustrating that must have been. Your feedback is valuablein helping us improve, and we hope that your next rental experience is muchsmoother. Thank you again for your review, and we’re glad you enjoyed thehome despite these challenges.