Private Pool & Golf Home: ~20 Mi to Disney World!

Thank you so much, Wesley, for your wonderful 5-star review! It was an honor to host your family for such a special occasion. Congratulations on celebrating a 65th wedding anniversary—that's an incredible milestone! I'm delighted to hear the house was just as you expected, that everyone had plenty of room to gather comfortably, and that the kids had a great time enjoying the pool. Thank you for choosing to stay with us. We would love to welcome you and your family back anytime!

From the owner: "Thank you so much, Brittina! We’re really glad you enjoyed your stay and that our place offered a relaxing vacation away from home."

Thank you, Robin, for taking the time to leave a review—I truly appreciate it. I’m glad to hear everything met your expectations, and I hope to welcome you and your family back again soon.

From the owner: "Bill, thank you so much for taking the time out and leaving a review I really appreciate it, my housekeeping team do a excellent job on making sure the property is super clean as it is one of our main priorities, and I do my best to make sure is up-to-date with the latest technology, and making sure it’s well equipped with everything anyone would possibly need to make them self feel comfortable and at home. We would love for you to come stay with us again on your next visit."

From the owner: "Rheannon was quiet, organized, and easy to communicate with. Would recommend it to any host. I'm happy everything was as expected, thank you for taking the time and leaving a review, love to have you stay with us again soon!"

From Owner: Juan is very respectful and easy to work with, will recommend to any host. Thank you for taking the time and leaving a review, Love to have you stay with us again soon!

From Guest: Just what we needed! No hassle and a breeze!

From Guest: Couldn't ask for a better location and accommodation.

From The Owner: "Rachel, thank you so much. I really appreciate you taking the time and leaving us a review. I also love how peaceful the community is, and at the same time so close to many stores and restaurants. I’m happy the house exceeded your expectations. My main goal is to provide a 5-star experience for every guest so they can feel at home. I would love for you to come stay with us again in the future. Hope to see you soon again."

From the owner: "Thank you!! Dennis for the 5-star review! We take great pride in our property and these kinds of reviews help fuel our passion for hospitality. I’m happy you and your family enjoyed the house and the peacefulness of the community, I’m happy everything was perfect, hope you come and stay with us again soon."

From the owner: "Thank you David for taking the time and leaving us a review, I really appreciate it. We are available 24/7 to make sure your stay with us is the best it can be. Hope you stay with us again next vacation or special event take care."

Thank you! For taking the time and leaving this awesome review, I’m happy everything was as expected, cleanliness is one of our top priorities, and I’m happy you liked all the appliances I just had everything in the house replaced last September, plus new updates coming for Christmas, Thanks again and hope you stay with us again soon.

From the owner: "Thank you! Jamilliah for taking the time and leaving a review. I really appreciate it. I’m happy everything was as expected, I and my team work extra hard work to give our guests a 5-star experience. We also enjoy the quiet and clean community, which is only a short drive away from Legoland. Hope you come, and visit us soon. We love to have you back."

From the owners: "Mildred, Thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. I am happy to hear your grandkids loved the pool and you enjoyed Central Florida. Our Housekeeper does a fantastic job of cleaning between each guest and yes our yearly deep cleaning is coming up. Plans to updates are scheduled for the House inside and out. We would love for you to come visit us again."

From the owner: "Thank you! Lisa for taking the time and leaving a review. I really appreciate it. I’m sorry there was a misunderstanding with parks, time and distance from the property, but we never advertise time, time can change depending on the time of the day. Legoland is advertised as 16.3 miles from the property, and yes address is not send until full payment is made and close to the check in date for safety purposes."

Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’d like to provide some additional information regarding the points you raised. The first and second floors operate on a shared system, though the downstairs can feel slightly different when the pool area or front door is in use. Regarding the pool water level, we regret the low volume you encountered. This can occasionally occur due to guest usage and sun evaporation. The pool heater was only off for a short period, and our pool company installed a timer set for two hours to refill the pool to the proper level. They returned afterward to ensure everything was functioning correctly. We appreciate you bringing these matters to our attention, as it helps us continue to maintain and improve the property for all guests.

From the Owner: **Thank you for your feedback and for highlighting the pool, comfortable beds, and convenient location. I sincerely apologize for the maintenance issues and delays you experienced, as this is not the standard we strive to provide. The dishwasher concern appeared to be related to the timer mode set during your stay and was thought to be resolved within minutes. Our smoke alarms are wired in, and the A/C was repaired as soon as a technician was available the following morning.Since then, we’ve addressed the concerns raised and also improved our communication process to ensure quicker responses going forward. Thank you again for staying with us, and I wish you all the best in your future travels.**

Hi Nikki, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-For clarity, we do not have a hot tub, nor is one mentioned in our listing. We always recommend that guests carefully review the listing details to ensure their expectations are aligned with what is offered.-We also apologize for the delay in activating the pool heater. When heating is requested last minute, it can sometimes result in a delay. However, we are actively working to streamline this process and prevent such issues in the future.-Regarding drinking water, our refrigerator does not have a water dispenser, and unfortunately, we no longer provide a Brita filter, as the one we had was not being used. -We also apologize for the oversight of salt and pepper and will ensure both are fully stocked for future guests.Your feedback is invaluable in helping us enhance the guest experience. Thank you for choosing our property, and we would be delighted to host you again in the future.

From the owner: "Thank you for your feedback and for bringing this to our attention. I sincerely apologize for the issue with the toilet seat and any discomfort it caused. Guest comfort and safety are my top priorities, and I regret it wasn’t addressed in time. The issue has since been resolved. We appreciate your stay and kind words, and we’d love the chance to provide you with a flawless visit in the future."

From the Owner; hi Lisa, We’re sorry to hear that your stay did not meet your expectations. We take guest feedback seriously and strive to provide a clean and comfortable home for all visitors.While we appreciate you bringing these concerns to our attention, we wish you had reached out during your stay so we could promptly addressed any cleanliness or maintenance issues.The property was cleaned twice before you checked in, and I have pictures of how it was before your check-in.Regarding communication, we work through Evolve to manage reservations, and we regret any confusion or delays in responses. We ensure compliance with local regulations, and any discrepancies are promptly addressed we are and have been up-to-date with all licensing.Regarding the traffic, it can indeed be challenging in certain areas of Florida, though this is unfortunately beyond our control.While we understand that this stay wasn’t ideal for you, we remain committed to providing a great experience for future guests just like we have been doing.

Hi Lavonia, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We were disappointed to hear your feedback and want to take a moment to address your concerns. - We promptly responded when you reached out about the broken TV. We explained that a new TV was on the order as the previous guests had broken it. You expressed your dissatisfaction, so we went out, purchased another TV, and brought it to the home for you to use. - As noted in our Welcome Book, along with the instructions on how to operate the heating system, should the doors be left open for any amount of time, the heat will automatically turn off. However, when you reached out, we sent an HVAC technician to the home who confirmed the heating system was functioning correctly. - When you later reached out and mentioned issues with the hot water, went back to the property with a water thermostat, and determined the hot water was registering at the commercial temperature of 110 as opposed to a residential temperature of 125. The property manager also determined there were no issues found with the toilet. - While we want our guests to enjoy their stay here, we also need them to respect our house rules and treat the property as their own. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

Lynn, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Regarding the access code issue, we understand how frustrating that must have been after a long flight. Unfortunately, the recent back-to-back hurricanes in the area caused unexpected power disruptions, which impacted our systems. However, we will review our procedures to prevent this from happening again. Cleanliness is one of our top priorities, and we take it very seriously. We have detailed documentation and photos taken after every cleaning done before a guest’s arrival, so I will review these to better understand what may have gone wrong in this instance. Regarding the issue with ants, it’s worth noting that many properties in Southern Dunes, including ours, faced similar challenges after the recent hurricanes, which can disrupt pest control efforts. Even so, I regret that this wasn’t resolved promptly, and I apologize for the lack of communication from David. That is not the level of service we strive to provide. David is very good and always on top of everything that needs to be taken care of.We take cleanliness very seriously and are committed to maintaining high standards. I will review the documentation from our cleaning team prior to your stay to investigate what may have gone wrong. The presence of ants is something we continuously manage, but the hurricanes did disrupt pest control efforts across the region. We apologize that this issue wasn't resolved promptly and for any lack of communication on our end. This is certainly not the level of service we aim to provide. We are always working to update our property to ensure a comfortable experience for our guests. Recently, we installed a smart indoor air monitor to help control air quality and humidity levels, which may have been affected by the recent storms. We'll review the data to ensure everything is functioning correctly. Thank you again for your valuable feedback. We are committed to making improvements and hope to provide a better experience for future guests. We appreciate your understanding during what has been a challenging time for the region.