2/10 (非常に不満)
Tamara H.
2025 年 9 月 11 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay was terrible first of all the lock box combination was wrong so couldnt get in with no response from host about this issue for hours then when access was gained we found a smashed window which was the toilet window which my husband cleaned to make safe for our young children then an animal ate through some wiring a few hours into our stay and the electricity went out the host did send an electrician who told us he would not fix the fuse at the pole as the wiring in the house was very illegal abd needed attebding to after much discussion with book a batch they sent numerous emails to host regarding a refund as we had to book other accommodation to which the host did not respond even though she had text me to say she had agreed to refund several days later and numerous attempts to contact her a total of 4 hours on the phone to book a batch we finally got a refund which was only given because i said i would have to leave an unfavourable review. Would like to have been able to clean before we left however it was hard due to no electricity for vacuuming or washing machine.
Tamara H.
2025 年 9 月に 2 泊滞在
