Hel semesterbostad

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Fotogalleri för Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Ett lekrum för barn med våningssängar, en takfläkt och en Nintendo-spelkonsol.
Property video
Rum
Ett rymligt vardagsrum med en hög takfläkt, ett matområde och ett kök.
Vardagsrum

Recensioner

9,4 av 10,
Enastående

Höjdpunkter

  • Utrymme att sträcka på sig
    Njut av den rymliga layouten som ger alla mer utrymme för att koppla av.
  • Uppvärmd pool
    Bada bekvämt året runt i den uppvärmda poolen, ett sällsynt fynd i det här området.
  • Centralt beläget
    Du är aldrig långt från där du behöver vara med detta bekväma läge.
  • Upptäck sevärdheter i närheten
    Nära till Folly Field Beach Park
6 sovrum4 badrumSovplats för 22

Populära bekvämligheter

  • Privat pool
  • Bubbelpool på plats
  • Garageparkering tillgänglig
  • Kök
  • Tvättmaskin
  • Luftkonditionering

Utforska området

Se på karta
Hilton Head Island, SC
  • Place, Adventure Cove
    ‪3 min till fots‬
  • Place, Driessen Beach Park
    ‪9 min till fots‬
  • Place, Folly Field Beach Park
    ‪16 min till fots‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪4 min med bil‬

Rum och sängar

6 sovrum (sovplats för 22)

Sovrum 1

1 queensize-säng

Sovrum 2

1 kingsize-säng

Sovrum 3

1 kingsize-säng

Sovrum 4

1 queensize-säng

Sovrum 5

+2
2 enkelsängar och 4 dubbelsängar

Sovrum 6

2 dubbelsängar

4 badrum

Badrum 1

Toalett · Endast dusch

Badrum 2

Toalett · Endast dusch

Badrum 3

Badkar eller dusch · Toalett

Badrum 4

Toalett · Endast dusch

Ytterligare utrymmen

Däck eller uteplats
Terrass eller lanai
Kök
Balkong
Separat middagsplats
Lekplats utomhus
Matplats

Om boendet

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Welcome to your ultimate Hilton Head Island beach getaway at 83 Sandcastle Court in Folly Field - a luxury vacation home designed for large families, group trips, and unforgettable multi-family vacations. Located in a private, gated beachside community, this spacious home features a private heated pool, hot tub, elevator, 3D home theater, and a kids' bunk room with arcade machines, all just a short walk to Folly Field Beach.

With space for up to 22 guests, a kids' room, and standout entertainment features, this home offers a resort-style experience you won't find in typical beach rentals.

🌴 Built for Groups & Memory-Making
Designed with large families and groups in mind, this luxury beach house balances shared gathering spaces with private retreats. The open-concept living areas are perfect for meals, games, and late-night conversations, while multiple levels give everyone room to spread out.

An elevator provides easy access to all floors, making the home comfortable for guests of all ages — from grandparents to little ones.

🏖️ Walk to Folly Field Beach
Enjoy a short, easy walk to Folly Field Beach, one of Hilton Head's most loved stretches of sand. Known for its laid-back vibe and family-friendly shoreline, it's ideal for swimming, biking, beach walks, and relaxing days by the ocean — without large crowds.

💦 Private Heated Pool & Hot Tub (Included)
Your private backyard retreat features a heated pool and hot tub, included with your stay. Spend afternoons poolside, enjoy evening swims, or unwind under the stars after a beach day. This outdoor space is a favorite gathering spot for guests year-round.

🎮 Kids' Arcade Bunk Room – A Guest Favorite
It's the perfect space for kids to hang out, play, and have their own entertainment zone - while adults enjoy quiet time upstairs.
This feature is especially popular with families, multi-family groups, and rainy-day stays, and it sets this home apart from other Hilton Head vacation rentals.

🎬 Private 3D Home Theater
Movie nights reach a whole new level in the custom 3D home theater, offering an immersive experience for kids and adults alike. It's perfect for evening entertainment, rest days, or cooling off after time in the sun.

🛏️ Spacious Sleeping for Up to 22 Guests
The home comfortably sleeps up to 22 guests, making it ideal for family reunions, group vacations, and milestone celebrations. The thoughtful bedroom layout ensures privacy, comfort, and convenience for everyone in your group.

⭐ Why Guests Love This Home

✔ Walk to Folly Field Beach
✔ Private heated pool & hot tub included
✔ Elevator access to all levels
✔ Kids' arcade bunk room with 4 arcade machines
✔ Unique 3D home theater with a 120” screen
✔ Gated beachside community
✔ Perfect for large groups & multi-family stays
✔ Quiet, family-friendly location

Key Features:
● Spacious, open-concept main living area with a large sectional sofa and Smart TV.
● 12-foot sliding glass doors opening to a cozy porch.
● Gourmet kitchen with stainless steel appliances, granite countertops, and a walk-in pantry.
● Dining table for 10, plus 4 additional seats at the kitchen island.

Floor Plan:

Ground Floor: Private heated pool, hot tub, outdoor shower, paved patio, full-size refrigerator, beach gear, and 2-car garage.
First Floor: Main living area, kitchen, dining space, Bedroom 1 (Queen), and a full bathroom.
Second Floor: Master Suite (King) with private bath, Bedroom 3 (King) with attached bath, Bedroom 4 (Queen), and laundry room.
Top Floor: Large playroom with bunk beds and arcade machines, Home Theater, small bunk area, and a full bathroom.

Sleeping Arrangements (Sleeps 22):

Bedroom 1 (1st Floor): Queen Bed (Sleeps 2)
Master Bedroom (2nd Floor): King Bed, Crib (Sleeps 2)
Bedroom 3 (2nd Floor): King Bed (Sleeps 2)
Bedroom 4 (2nd Floor): Queen Bed (Sleeps 2)
Kid's Room (Top Floor): 2 Full-over-Full Bunks with 2 Twin Trundles (Sleeps 10)
Bedroom 6 (Top Floor): Full-over-Full Bunk (Sleeps 4)
Total: 22 guests

Provided for Your Stay:
● Luxury bed linens and towels
● Starter supply of toiletries, paper goods, laundry detergent
● Beach towels, chairs, and wagons
● Baby Gear: 1 Crib, 1 Pack-N-Play, 1 High Chair, 1 Bath Seat

Parking: up to 6 cars (4 in the driveway + 2 in the garage). No street parking allowed in the community.

GOLF CART OFFER:

After you book the house, we will send you a discount coupon for golf cart rentals from our partner.
We offer 6-passenger electric golf carts that can be transformed into 4-passenger + cargo (for beach chairs and coolers).
Golf carts can be parked at the beach parking. You can also drive golf carts to nearby restaurants, bars, and grocery stores.
Limited availability in the summer. Please request before booking.


Elevator Note: This property features a residential elevator for occasional adult use. It is not ADA-compliant and should not be relied upon by guests with mobility needs, so stairs will still be necessary to access the home. For safety, use by children or for recreational purposes is strictly prohibited.
Elevators are sensitive systems and may stop functioning due to weather events (such as flooding, power outages, or high winds), overloading, user error, or safety mechanism triggers. Repairs must be performed by licensed third-party vendors and may not be available on short notice, resulting in extended downtime.
While our team makes every effort to keep the elevator operational, continuous availability cannot be guaranteed. The presence of an elevator does not affect rental rates; therefore, no refunds, discounts, or other compensation will be provided if it becomes unavailable.

Pool Note: Please note that water temperature can vary with outdoor conditions, and during colder winter months, the pool may not always reach a comfortable temperature even while the heater is working. Our team services pools regularly and will assist promptly if an issue arises, though refunds or discounts can't be offered for temporary downtime or cooler-than-expected water temperatures. For safety, children should always be supervised while using the pool.

Hot Tub Note: While every effort is made to maintain hot tubs in clean and working condition, uninterrupted availability cannot be guaranteed. Mechanical malfunctions, scheduled maintenance, or necessary water treatments may render the hot tub temporarily unavailable. As hot tubs are considered an amenity and not a determining factor in the rental rate, no refunds, discounts, or other compensation will be provided if the hot tub is unavailable during your stay.

​​​​​​​​​​​​​​Permit #73798

Lägg till datum för priser

Liknande boenden

Husregler

Incheckning efter 16.00
Lägsta ålder för att hyra: 25 år
Utcheckning före 10.00
default

Barn

Barn tillåts: 0–17 år
default

Evenemang

Inga evenemang tillåts
default

Husdjur

Inga husdjur tillåts
default

Rökning tillåten

Rökning förbjuden
The guest must be at least 25 years old. No parties allowed. No refunds will be issued due to weather. Please consider purchasing travel insurance.
The guest is subject to a Rental Agreement. Download the Agreement below. The Agreement must be signed within 24 hours to secure the reservation.
You will be sent a link for electronic signature. The reservation may be canceled if no agreement is on file.

Viktig information

Att hålla koll på

Boendenummer 9823288
Om du avbokar din bokning kommer värdens avbokningspolicy att gälla. I enlighet med EU-bestämmelser om konsumenträtt gäller inte ångerrätten för boendebokningstjänster.
Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.
Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Fester och gruppevenemang är inte tillåtna på boendet.
Värden har angett att det finns en kolmonoxidvarnare på boendet.
Värden har angett att det finns en rökdetektor på boendet.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och förbandslåda.

Om området

Hilton Head

Denna semesterbostad ligger nära stranden i Mid Island, en stadsdel i Hilton Head. Shelter Cove Harbour och Palmetto Dunes Club kan vara värda att kolla in om du har aktiviteter på programmet, och den som föredrar att uppleva områdets vackra natur kan utforska Coligny Beach och Sea Pines skogsreservat. Har du barn med dig på resan? Då kan det vara läge att besöka Adventure Cove och Arts Center of Coastal Carolina. Upplev vattenäventyr som vattenskoteråkning och kajakpaddling i närheten, eller prova på andra friluftsaktiviteter som vandring och ekoturer.
Karta
Hilton Head Island, SC

I närheten

  • Adventure Cove - 3 min till fots - 0.3 km
  • Driessen Beach Park - 9 min till fots - 0.8 km
  • Folly Field Beach - 12 min till fots - 1.0 km
  • Bradley Beach - 12 min till fots - 1.0 km
  • Folly Field Beach Park - 16 min till fots - 1.4 km

Ta sig runt

  • Hilton Head Island, SC (HHH) - 10 min med bil

Restauranger

  • ‪McDonald's - ‬2 min med bil
  • ‪Circle K - ‬2 min med bil
  • ‪Starbucks - ‬3 min med bil
  • ‪Nala’s Beach Bar & Grill - ‬3 min till fots
  • ‪Lincoln & South Brewing Company - ‬14 min till fots

Vanliga frågor och svar

Finns det pool på Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Ja, boendet har pool. Det finns uppvärmd pool.

Är Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle) husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Hur mycket kostar det att parkera vid Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Parkering är tillgänglig på boendet.

Vilka är incheckningstiderna för Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Incheckning börjar 16.00.

Vilken utcheckningstid gäller för Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Utcheckning sker senast klockan 10.00.

Var ligger Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Detta familjevänliga semesterboende vid havet i Hilton Head ligger tio minuters promenad från Adventure Cove och Driessen Beach Park. Bradley Beach och Folly Field Beach Park ligger också en kvarts promenad härifrån.

Recensioner

9,4

Enastående

Recensioner visas i kronologisk ordning och har, om inget annat anges, genomgått en gransknings- och verifieringsprocess.
Läs merÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 24 av 30 recensioner
8 - Bra i betyg. 3 av 30 recensioner
6 - Okej i betyg. 2 av 30 recensioner
4 - Dåligt i betyg. 0 av 30 recensioner
2 - Väldigt dåligt i betyg. 1 av 30 recensioner

9,6/10

Renlighet

10/10

Incheckning

9,2/10

Kommunikation

9,2/10

Läge

9,2/10

Annonsens riktighet

Recensioner

Verifierad recension

10/10 Utmärkt

Meghan C.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Place was exactly as described. Plenty to do and was perfect for our family gathering. Communication was great, check in easy and mad for a fun, carefree vacation. We will be back next year!
Bodde här 6 nätter i juni 2026
Verifierad recension

10/10 Utmärkt

Carol A.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Host was very communicative and property was perfect for all 9 of us. Thank you so much We ll do it again
Bodde här 5 nätter i juli 2026
Svar från VrboOwner 26 juli 2026
Thank you for your wonderful review! We’re so glad the home was a great fit for your trip and that you had a relaxing and enjoyable stay with Sea Turtle Vacation Rentals. It means a lot to us, and we hope to have the opportunity to host you again soon.
Verifierad recension

10/10 Utmärkt

Kevin W.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
This house was a perfect setup for our large group. The pool and backyard were perfect!
Bodde här 4 nätter i mars 2026
Recension från en partnersida

10/10 Utmärkt

Julie S.

An immaculately maintained house

Our blended family of 13 enjoyed all the house and close proximity to the beach offered. The toddlers loved the pool and toys included. Everyone enjoyed the arcade of games and the 30 somethings got a “movie” experience in the theater. The kitchen was well stocked. The house was immaculately clean. And the management company was flexible with us when we requested to make some timing changes.
Verifierad recension

10/10 Utmärkt

Cody S.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
The entire experience was great and was perfect to get family and friends together to get married!
Bodde här 4 nätter i augusti 2025
Verifierad recension

10/10 Utmärkt

Rachel R.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Loved the house

Great place to stay!
Bodde här 4 nätter i maj 2024
Svar från VrboOwner 21 juni 2024
Hi Rachel, Please come back very soon for another visit! We love hearing your feedback and that you enjoyed your stay with us! Thank you again! Sea Turtle Vacation Rentals
Verifierad recension

10/10 Utmärkt

Laura H.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great location

We had a great time. Property is well maintained. Close to the beach.
Bodde här 5 nätter i maj 2024
Svar från VrboOwner 12 juli 2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our home. Your feedback motivates us to continue providing exceptional service to all our customers.
Recension från en partnersida

10/10 Utmärkt

kael l.

Fantastic Home!!

Well appointed home. The house was well decorated and clean upon arrival. We loved the year round heated pool!
Verifierad recension

10/10 Utmärkt

Kim B.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Nice home

Nice home
Bodde här 7 nätter i juni 2024
Svar från VrboOwner 22 juli 2024
We are so glad you had a positive experience with your stay. Your support is invaluable to us. Looking forward to seeing you again soon!
Verifierad recension

10/10 Utmärkt

ken p.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Hilton Head Home

Property was spacious and clean as expected. Secured property close to beach in a nice development.
Bodde här 3 nätter i april 2023
Svar från VrboOwner 26 apr. 2023
Thank you for your feedback, Ken! I hope to see you again.
Verifierad recension

10/10 Utmärkt

Jordon C.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great stay in Hilton Head!

House was very nice, clean and had plenty of room and beds. House could be better stocked with the basics (cooking essentials, paper towels, etc.).
Bodde här 3 nätter i april 2023
Svar från VrboOwner 17 maj 2023
Thank you for your feedback. We do hope to see you again in our villa. Thank you!
Verifierad recension

10/10 Utmärkt

Lisa D.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Beautiful home

Property had everything we needed to feel right at home. It is a beautiful neighborhood. We rented bikes and enjoyed biking on the nice flat bike paths.
Bodde här 7 nätter i april 2024
Svar från VrboOwner 12 juli 2024
We are so glad you had a positive experience with your stay. Your support is invaluable to us. Looking forward to seeing you again soon!
Verifierad recension

10/10 Utmärkt

Ian L.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Wonderful weekend away

Property was ideal for our needs. Good sized property, very clean, good sized rooms, plenty of crockery and cooking equipment. Close to beach (walking distance for us) and close enough to supermarket. I'd definitely use the property again.
Bodde här 3 nätter i oktober 2021
Svar från VrboOwner 4 jan. 2023
Thank you for your feedback Ian! Looking forward to Host you again in our Villa! Thank you :)
Verifierad recension

8/10 Bra

Freddy H.

Gillade: Renlighet, incheckning, kommunikation och annonsens riktighet

Beautiful House, Less attractive View

We loved staying at this home. It had everything we needed for our stay. I would have liked to have had a better view off the deck. The property behind this house is less than desirable. Not sure what SeaTurtle Properties can do about it though. Overall it was a great location, close to the beach, shopping, miniature golf/arcade, and more!
Bodde här 6 nätter i juni 2025
Svar från VrboOwner 2 juli 2025
We appreciate your feedback and are delighted to know you enjoyed our home. Your satisfaction is our top priority, and we look forward to hosting you again soon.
Verifierad recension

10/10 Utmärkt

Kateshia H.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great

We had a really great time everything was beautiful inside the home no problems or complaints at all..
Bodde här 3 nätter i augusti 2024
Svar från VrboOwner 28 aug. 2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our home. Your feedback motivates us to continue providing exceptional service to all our customers.
Verifierad recension

10/10 Utmärkt

Vaster R.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Wonderful

Everything was wonderful. A very clean home. The rooms .Were very spaceless. It was wonderful, real nice, clean, spaceless, i
Bodde här 3 nätter i november 2024
Svar från VrboOwner 13 nov. 2024
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to host you again soon!
Verifierad recension

10/10 Utmärkt

Rachel W.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great house with all the amenities

This house was better than the pictures online. Tucked away in a new home build community, this house had everything to offer. The house was spacious for our group of 10. We also took advantage of the heated pool and beach gear. Definitely would recommend to a friend!
Bodde här 3 nätter i maj 2023
Svar från VrboOwner 18 maj 2023
Thank you for your feedback. We do hope to see you again :)
Recension från en partnersida

8/10 Bra

Christina K.

Enjoyable vacation location

Nice stay! Spacious for our large family of 19. Clean inside and beautifully decorated everywhere. Plenty of towels, and nice touch with water bottles included in each room. Wish there was more silverware and larger sauté/fry pan in kitchen. Hot tub cover styrofoam broken and extremely difficult… almost unable to fold back. Especially when it's wet from moisture and rain. Would definitely stay again if these details were repaired and tended to.
Verifierad recension

6/10 Okej

Sara C.

Gillade: Renlighet och incheckning
Gillade inte: Läge och annonsens riktighet
The house was beautiful and had everything we needed as if we were at home. The elevator did not work properly though so we couldn’t even use it. The tv in the pool area stopped working on day 3. The view off the back deck was not at all what I expected. I felt like I was staring into a junk yard.
Bodde här 7 nätter i juli 2025
Svar från VrboOwner 17 juli 2026
Thank you for your feedback. We’re glad you found the home beautiful and well-equipped. The pool-area television was replaced during your stay. We also inspected the elevator and found no mechanical issue; it appears the operating instructions in the elevator manual were not followed. We would also like to clarify that the property visible from the rear deck is a privately owned neighboring residence, not a junkyard. Thank you for staying with us.
Verifierad recension

10/10 Utmärkt

Judyann H.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Turtle

Exactly as advertised. The only problem the house had was the garbage cabinet in the kitchen wouldn't stay shut.pleanty of towels, everything was clean and pretty. We had a great time.
Bodde här 8 nätter i oktober 2023
Svar från VrboOwner 27 okt. 2023
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.
Verifierad recension

10/10 Utmärkt

KELLY H.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Graduation Celebration

There were 11 of us from age 5 to 83 and our Mother has limited mobility. The elevator was a life saver and made her stay much easier. We all enjoyed the house and pool. We did have an issue with the dishwasher not working properly but otherwise everything was great. We also got great response when we needed any help.
Bodde här 3 nätter i maj 2023
Svar från VrboOwner 14 juni 2023
Thank you for staying with us! We are happy to know that you love our place. We do hope to see you again!
Verifierad recension

10/10 Utmärkt

Elizabeth K.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Huge house!

The house is very spacious. Most of the trip we had 9 adults and 3 children but for one night that increased to 6 children and 14 adults and there was plenty of space. The pool area was great but the hot tub did not work correctly. It is very convenient to the beach and there are plenty of beach chairs, towels and toys. We cooked most dinners and had space at the table and bar for all. Unfortunately the elevator did not work for half of our stay but was repaired. We really only used it to carry our luggage and stuff. Overall everyone had a wonderful time!
Bodde här 6 nätter i juni 2024
Svar från VrboOwner 7 juli 2024
Elizabeth, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to host you again soon!
Verifierad recension

10/10 Utmärkt

Dan B.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Group Golf Trip

This is a lovely property with close proximity to courses, restaurants and shopping.House was Immaculate. Clean, everythjng in working order. Pool and hot tub were a great perk - both provided some relaxation after golf.Other than the house having all the necessary things you'd expect - multiple towels in each room, soap/shampoo/conditioner in each bathroom, TVS in every bedroom and all the main dwelling spaces. It really checked all the boxes.Also, the communication with Lori and the property mgmt team was exceptional..Thought we mgiht need an early check in and she was able to facilitate. Turned out we didn't need, but she was able to accommodate a delayed check out for a guest that had a meeting and needed a quiet space. A couple other questions during our stay were greeted immeadiately with answers. A Would definitely book again!
Bodde här 3 nätter i mars 2025
Svar från VrboOwner 13 mars 2025
Your feedback made our day! We are ecstatic to hear that you had a great time at our house. We can’t wait to welcome you back for another fantastic experience.
Verifierad recension

6/10 Okej

Lisa C.

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great location & almost a great stay!

Our family of 13 (including 4 children between 6-12yrs old) stayed at this property from 6/14/24-6/22/24. The description of the home/property was spot on. Lots of space and great location. Our children & young adults loved the pool & hot tub. What threatened to ruin our vacation were numerous bee and wasp nests on the property. The home had so many bees - alive & dead - in the halls, stairways, bathrooms & bedrooms. We communicated almost daily with mgt and they tried to be helpful, but to no avail. Our grandson was stung 9 times and our daughter-in-law was also stung. We were told an exterminator would come and smoke the home & property but this did not happen. We had 2 beautiful balconies that were completely unusable due to the nests. The day before we left, we were given 5 beach towels “for our troubles”. We don’t believe this is adequate compensation for the sleepless nights, kid's’ fears and tears, not to mention the expense of this rental. We had a great stay in Hilton Head and loved being so close to the beach - we just hope other families don’t have to deal with similar issues if they rent this home.
Bodde här 8 nätter i juni 2024
Svar från VrboOwner 4 sep. 2024
Thank you for taking the time to review your stay, Lisa. We are happy to hear that our team was responsive to the issue with the bees. We did send out our service tech on both Saturday and Sunday because our exterminator contractor stated they do not do service calls on the weekends. We then scheduled the exterminator contractor for Monday to smoke the house for an hour and this was originally permitted and then cancelled by the guest as an inconvenience for that time. Needless to say, this exterminator contractor is no longer one of our vendors and we have contracted with an exterminator service who will be available for weekend emergency service requests. The full issue with the outside nests was found and fully exterminated for this property. We strive to go above and beyond for our guests, and we deeply apologize for this issue causing you discomfort during your stay. ~Sea Turtle Vacation Rentals
Verifierad recension

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Incheckning
Gillade inte: Renlighet, kommunikation, plats och annonsens riktighet

Terrible Experience

I recently stayed at Sea Turtle Vacation Rentals in Hilton Head Island to celebrate my mother’s 60th birthday, and unfortunately, our experience was a disaster. Upon arrival, the master bedroom fan was non-functional, and the provided mini fans were insufficient, making sleep uncomfortable. The situation worsened when the air conditioning on the top floors failed entirely, leaving us in unbearable heat. Despite our urgent calls for help, we received no response over the weekend, resulting in the entire group, including two young children, falling ill due to the conditions. The property was also poorly maintained, with stained furniture, marked walls, and a persistent bug problem. Additionally, the listing did not disclose that the property backs up to a trailer park, which detracted from the serene experience we expected. As a local resident, I understand the challenges of a storm, but your team was completely unprepared and lacked communication, adding to our distress. The most frustrating part was the unprofessional behavior we encountered when we finally received a response. Lori, who called back, was rude and denied that we had ever called, despite calling the number we left a voicemail on.This experience highlights a severe failure in communication, emergency preparedness, and professionalism. Given the premium price we paid, we expected much better service. I strongly advise future guests to reconsider booking this property, as our experience was far below acceptable.
Bodde här 4 nätter i augusti 2024

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Sea Turtle Vacation Rentals är värd

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Sea Turtle Vacation Rentals

Språk:

Engelska

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