*晴れ*デュプレックス、広々！ **今すぐ予約**ロケーション！ センターへの議事録

Was such a pleasure hosting your family Charlie! Looking forward to your return visit! Terry and Mindy, Fort Hill Inn, Boston

Thank You for Staying with us Jodi and for being such a great guest! Looking forward to your next visit in the very near Future, Terry Fort Hill Inn, Boston

Thank You Keila for being such great guests and so Happy;) to read you enjoyed! We can't wait to host you again in the very near future, Sincerely, Terry and Mindy

Thank you Barbara for your Review! Very sorry our accommodations did not work for you. We are always thrilled to get reviews good or other as it keeps us on our toes and helps us to continue to improve the guest experience and make positive changes whenever possible. Not sure if you got a chance to THOROUGHLY read the listing before you booked, We go to great effort to explain our offerings in detail and include as many pictures as possible so there are no surprises for guests. So we were floored to read in your review and that you were surprised the listing had steps! In the Title of the listing it states the apartment is a "DUPLEX" which according to the dictionary: a "duplex .....refers to a flat or apartment on two floors connected by an inner staircase"" We also state there are stairs in the description as well as refer to it as a duplex multiple times. We also include a picture of the full typical sturdy, staircase, rebuilt to code in 1995 and in perfect condition and absolutely not dangerous at all. It would have been useful for you to let us know your great grandfather was handicapped and we would have suggested other alternatives. Your review was the first time mobility issues were mentioned. We received 1 messge from you 2 lines with absolutely no mention of this and then you instant booked the property, so we had no opportunity to inquire as to if you had any special needs. For future this property as well as MOST in Boston are historic properties and well over 100 years old most all DO NOT have elevators and have stairs and have similar layouts. For the future if you are traveling with someone who is handicapped please ask the host before booking, as it is not fair to hosts if you do not do your due diligence, show up and write a bad review. We are very sorry the beds were unacceptable for you. They are fairly new and we selected from some of the top rated Serta beds on Consumer Reports. The bathroom is a very typically sized full bath which was remolded to Boston City Code. In Historic Buildings you will not typically find mega sized bathrooms. Very sorry the size of the bathroom was also not to your liking. FYI there is a picture of the bath in the listing. Thank You soo much for letting us know about the stop for the kitchen sink! It must have been lost by the last guest, I have ordered a new and it is on the way! Happy Trails!

Thank You for staying with us Kim and leaving us a review! It was so nice to meet you on arrival and host you on your first VRBO trip. Glad you enjoyed the location , kitchen and access to local amenities. Very sorry to hear about the street noise. Fort Hill where we are located is a quiet residential neighborhood compared to many locations in Boston, however it is a city, so some noise is always possible when you come to an urban area. We have made some changes and installed a sleep machine to help. Glass panels are common in modern upgrades, so sorry it did not work for you. We do have central heat, so feel free to turn that up if you are chilly. We changed the shower head for tall future guests! Unfortunately due to the popularity of Boston and our listings we sell out months in advance and like to save our listings for guests who will for sure be able to join us, so we have a no refund policy as we have had experiences that guests have reserved and held popular dates from other guests and then cancelled last minute. So unfortunately we had to adjust our cancellation policy as there is a very limited number of VRBO's in Boston and lots of travelers looking to Visit! Travel insurance offered through VRBO is a great option if you are not sure you will be able to stay and for piece of mind.