I'm on a 2 and a half month trip in Europe, with friends joining me at different times. Over the last 2 months, I've stayed at 5 VRBO type houses and one B&B. I gave all 5 places (and the B&B) 5 star ratings. This property was an exception.
Pros: Lovely house inside. Very clean. Tremolat is a lovely tiny
town. Lots of open fields around the house.
Cons: There are 3 houses on the property which all share the pool. Pool, patio and pool house pretty run down. Not as pictured on VRBO. Pool was clean.
Being gone so long from home, I needed to see my emails, access websites, etc. When I asked about wifi, I was told that this house (of the 3) had the weakest wifi, so to speed it up, I had to go outside. In fact, my iphone never was able to log on at all, and my new Macbook Air laptop could access only one site (Yahoo mail), but was not able to open ANY emails. When she said slow email, I figured I wouldn't be able to stream. But NO access to websites or emails? Inside or outside. This to me should be marketed as "NO wifi "on the VRBO site.
Check-in process was not up to standard. I was informed 4 days before my arrival that the owners would not be in France during my visit. I had to request someone to be there to give keys and answer questions. Yes, I know not all properties had owners present, but being from outside Europe, I did not rent those properties. At my other rentals, the owners were present, friendly and helpful, understanding that there are differences between Europe and US.
There was no information book describing how to use TV (channels were given on a card, but they were 3 digits and the TV only had 1 or 2 digit channels). So never got to watch TV. Fridge was warm on a hot day. Finally figured out it was unplugged. Not a problem if that had been explained to me. No instructions for appliances, etc. Only instructions were on how to go into town to dump the garbage. One medium size bath towel and hand towel for 1 week. No pool towel.
The oddest problem was that the owner REFUSED to give me directions from the town to the house. I requested this in 4 emails. I was given an address on a street that doesn't exist on GPS. I asked at the 2 restaurants in town and none of the restaurant owners had ever heard of this street. And they live in the town! After an hour of hunting, I stumbled on the sign hidden in bushes. In short, didn't feel welcome at all. This was not the right property for me.