Host & Stay | Dunsley Kapel

Thank you so much for taking the time to leave this review. I am delighted to hear you had a lovely stay with us. It was a pleasure to host you at our property and we would love to host you again!

Hi Leah, Thanks for your lovely review! We are delighted you enjoyed your stay with us!

We are thrilled to hear that you enjoyed your stay with us at Dunsley Chapel! We can't thank you enough for leaving us this lovely review, we would love to host for you again!

Hi Doug, Thank you so much for your glowing review! We are delighted you enjoyed your stay with us and we look forward to welcoming you back in the future! Kind regards, Ben

Thank you for taking the time to share your thoughts on your recent stay at our property. We're thrilled to hear that you found the location idyllic and enjoyed the charm of the chapel. It's always wonderful to know that our guests appreciate the unique character of our accommodations. We appreciate your feedback regarding the amenities, and we apologize for any inconvenience you experienced during your stay. Your comments about the lack of basics like soap and washing liquid have been duly noted, and we will take steps to ensure these essentials are readily available for our guests in the future. We understand that convenience is key when you're on vacation, and we want to make sure your stay is as comfortable as possible. Regarding the dish towels and the arrangement of crockery and cutlery, we appreciate your feedback on these points as well. We will review our inventory and organization to ensure that it is clear and user-friendly for our guests. It's wonderful to hear that despite these minor inconveniences, you would consider booking with us again for your family group. Your satisfaction means the world to us, and we're committed to making improvements based on your valuable feedback. Thank you once again for choosing our property for your getaway, and we look forward to hosting you and your family again in the future. If you have any further suggestions or questions, please don't hesitate to reach out to us.

Thank you so much for taking the time to leave such detailed feedback. We're really pleased to hear that you and your family—three generations!—had a lovely stay and enjoyed the peaceful location, as well as the space and facilities the property offers. We’re very sorry to hear about the issues with the showers and the smell in the downstairs twin room. We completely understand how this would have impacted your experience, and we appreciate you bringing it to our attention. Our maintenance and housekeeping teams have been informed and will be investigating both concerns to ensure they’re properly resolved for future guests. Thank you again for staying with us and for your kind words—despite the issues raised, we’re glad your granddaughters enjoyed their room and that you had a great time together overall. We hope to welcome you back again in the future!

Thank you for your review. We are so pleased you had a lovely time at Greengate Cottage. We will ensure to pass on your feedback regarding the Wifi, tv, cleanliness of the property. We would love to welcome you back to the property in the future!

Thank you for your honest feedback. I’m very sorry to hear about the issues you experienced with the hot water and heating during your stay — I completely understand how frustrating and inconvenient this must have been, especially over such a long visit. While I’m glad to hear that you enjoyed the location and that our team was initially responsive, it’s clear that we fell short in delivering a consistently comfortable and reliable experience. The delay in resolving the water issue and the lack of follow-up afterwards are unacceptable, and I sincerely apologize for the impact this had on your stay. We’ve since investigated what went wrong and have taken steps to improve both our maintenance response process and our communication with guests. A full review of the heating and hot water systems is also underway to ensure this doesn’t happen again. Your feedback is incredibly important and will help us make the necessary improvements.

Thank you for your glowing review! We are delighted that you enjoyed your stay with us and we look forward to welcoming you back!

Thank you so much for your lovely review, Helen! We're so happy you enjoyed your stay at Dunsley Chapel.