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Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!

Billedgalleri for Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!

Opholdsområde
Video af overnatningsstedet
Privat køkken
Spillelokale
Terrasse/gårdhave

Anmeldelser

9,6 ud af 10.
Enestående

Højdepunkter

  • Malerisk udsigt over vandet
    Slap af i naturskønne omgivelser med en højt bedømt udsigt over vandet.
  • Bordfodbold på stedet
    Et sjældent fund – bordfodboldbordet venter på dig.
  • Central beliggenhed
    Du er aldrig langt fra din destination med denne praktiske beliggenhed.
3 soveværelser3+ badeværelserPlads til 8 personer

Populære faciliteter

  • Boblebad på stedet
  • Kæledyrsvenligt
  • Køkken
  • Aircondition
  • Grill
  • Altan

Udforsk området

Åbn kort
Big Bear City, CA
  • Place, Big Bear Alpine Zoo
    ‪13 min. gang‬
  • Place, Big Bear Mountain Resort
    ‪2 min. kørsel‬
  • Place, Bear Mountain Golf Course
    ‪3 min. kørsel‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪71 min. kørsel‬

Værelser og sovepladser

3 soveværelser (8 sovepladser)

Soveværelse 1

1 queensize-seng

Soveværelse 2

2 køjesenge (enkeltsenge)

Soveværelse 3

1 kingsize-seng

Soveværelse 4

1 kingsize-seng

3 badeværelser, 1 toilet

Badeværelse 1

Toilet

Badeværelse 2

Toilet · Kun brusekabine

Badeværelse 3

Toilet · Kun brusekabine

Badeværelse 4

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Køkken
Altan
Separat spiseområde
Spiseområde

Om overnatningsstedet

Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!

Nyd en afslappet weekend i bjergene på denne traditionelle Big Bear hytte.  Beliggende i Moonridge-kvarteret med udsigt over de omkringliggende bjerge og søen.  Nyd dine bekymringer i boblebadet, eller tilbring dine aftener med at spille Foosball eller det helt nye PacMan-konsolspilbord på 60 spil!

I stuen er der en pejs med natursten foran brændeovn, udsigt og stort fladskærms-tv med kabel.  Køkkenet ligger kun få skridt væk og omfatter et gasområde, mikroovn, opvaskemaskine og kaffekande.  Saml rundt om bordet til et familiemåltid eller spilnat.  Dækket har en propangrill til grillning af dine favoritter.  Der er også et halvt badeværelse til din bekvemmelighed.

Vælg et af de tre soveværelser til en god nats søvn, hver med et tv og et kabel.  Mellemniveauet har to soveværelser, et komplet badeværelse og vaskeri.   Det store soveværelse har adgang til en stor, overdækket dæk, en privat 3/4 badeværelse og tv med kabel.  Det andet soveværelse har en queensize seng og tv med kabel.  Ned på det laveste niveau er et soveværelse med en dronning og tv med kabel.  Hovedområdet har en bordfodbold og mv. Pac Man spil, samt tv med kabel og 2 tvilling over to køjer og adgang til baghaven hvor du finder boblebadet.

Dette er en stor hytte til din næste Big Bear Lake ferie!

Features: Udsigt, Hot Tub, Foosball, Splinterny 60-Game PacMan Console Game Bord, Propan Grill, Fladskærms TV, Vaskeri, Gas Range, Mikrobølgeovn, Opvaskemaskine, Kaffekande, Håndklæder og sengetøj forudsat

376-CA20140159-SUP-R Vigtigt: Kære rejsende, vil du blive opkrævet med USD 200, hvis du inkluderer et kæledyr i din reservation som et refunderbart depositum for kæledyr.

Tilføj datoer for priser

Lignende overnatningssteder

Overnatningsstedets område
Moonridge cabin + treehouse + hot tub + pool table
Upper Moonridge
  • Boblebad
  • Køkken
  • Vaskemaskine
  • Tørretumbler
10.0 ud af 10, Enestående, (7 anmeldelser)
Moonridge cabin + treehouse + hot tub + pool table

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
default

Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
default

Kæledyr

Kæledyr er tilladt
USD 200 charged as Refundable Deposit for Pets
default

Rygning

Rygning er ikke tilladt
USD 200 charged as Refundable Deposit for Pets

Vigtige oplysninger

Godt at vide

Overnatningsstedets registreringsnummer CESTRP-2020-01353
Overnatningsstedets nr.: 1083170vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og lås med dødbolt

Om området

Big Bear City

Denne hytte befinder sig i Moonridge – et område i Big Bear City, der ligger i bjergene. Big Bear Mountain Resort og Snow Summit er begge et besøg værd, hvis oplevelser er på agendaen, mens dem, som er i shoppehumør, med fordel kan kigge forbi The Village. Bowling Barn og Big Bear Solar Observatory er også et besøg værd. Indtag de nærliggende skibakker med langrend og snowboarding, eller undersøg mulighederne for andre udendørsoplevelser såsom slædekørsel og snescooterkørsel.
Vis flere hytter i Big Bear CityÅbner i et nyt vindue
Kort
Big Bear City, CA

Hvad ligger i nærheden?

  • Big Bear Alpine Zoo - 13 min. gang - 1.2 km
  • Big Bear Mountain Resort - 2 min. kørsel - 1.9 km
  • Bear Mountain Golf Course - 3 min. kørsel - 2.6 km
  • United States Adaptive Recreation Center - 3 min. kørsel - 2.6 km
  • Bear Mountain Express Lift - 4 min. kørsel - 3.4 km

Sådan kommer du rundt

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 75 min. kørsel

Restauranter

  • ‪Bear Mountain Ski Resort - ‬4 min. kørsel
  • ‪Starbucks - ‬5 min. kørsel
  • ‪Circle K - ‬6 min. kørsel
  • ‪Applebee’s | IHOP - ‬4 min. kørsel
  • ‪Moonridge Coffee Company - ‬18 min. gang

Ofte stillede spørgsmål

Er Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet! et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvornår er indtjekning på Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!?

Udtjekning er kl. 10.00.

Hvor ligger Hilltop Haven: Lake & Mountain Views! Boblebad! Bordfodbold! Arcade Console! Propan BBQ! Trådløst internet!?

Denne hytte ligger i Moonridge, kun 3 km fra Big Bear Mountain Resort, United States Adaptive Recreation Center og Bear Mountain Golf Course. Derudover ligger Gold Mine Golf Course og Chair 5 ca. 3 km derfra.

Anmeldelser

9,6

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 38 af i alt 44 anmeldelser
Bedømmelse på 8 − Udmærket. 4 af i alt 44 anmeldelser
Bedømmelse på 6 − Okay. 0 af i alt 44 anmeldelser
Bedømmelse på 4 − Dårligt. 2 af i alt 44 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 44 anmeldelser

9,0/10

Rengøring

10/10

Faciliteter

10/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Indtjekning

8,6/10

Kommunikation

10/10

Området

8,8/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Jon S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Perfect place for a family. The kids loved the game room with bunk beds. My wife and I loved the lake and sunset views from the top deck. Moonridge is a great place to stay, close enough to everything but quieter than the village area. Hope to stay again next summer
Overnattede 3 nætter i august 2025
Verificeret

10/10 Fremragende

Michael L.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great 4th of July getaway

We had a great time at the property. Location was close enough to attractions (esp the zoo!) but far enough to have a great view of the fireworks off the balcony without all the noise. Clean and comfortable.
Overnattede 3 nætter i juli 2025
Verificeret

10/10 Fremragende

John A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Weekend snow getaway

Had a terrific weekend. Cabin was very comfortable for all, close to skiing & village. Everything was as advertised and would love to stay again in future.
Overnattede 4 nætter i februar 2021
Svar fra VrboOwner den 20. feb. 2021
Hello John, Thank you for taking the time to write us a review. We are so happy to hear that this property Hilltop Haven was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear :)
Verificeret

10/10 Fremragende

Aaron

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
This place had everything. We ended up not leaving the cabin at all during our stay because there was so much to do and enjoy there. Plus the views are breathtaking! Will be staying here again.
Overnattede 2 nætter i august 2022
Verificeret

10/10 Fremragende

Jennifer S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Hilltop HEAVEN

We love staying at Hilltop. Been staying there the last 3-4 years. Very clean, cozy, beautiful views of bear mountain. Has everything you need for cooking, plenty of games for the kids. Perfect place for a family vacation.
Overnattede 2 nætter i februar 2020
Svar fra VrboOwner den 24. mar. 2020
Tenant and his family were great! It was a pleasure hosting them. They were easy to communicate with and took care of our home. They are certainly welcome back.
Fra arkiv

10/10 Fremragende

David D.

Terrific property

We loved the property. Perfect for a group of couples with rooms on the bottom two floors. The private sledding hill was fantastic and the view is terrific. Would definitely stay there again!
Overnattede 2 nætter i januar 2017
Svar fra VrboOwner den 24. mar. 2020
Thank you David for the great review! We're very glad you enjoyed your stay. We give our return guests a "good guest" discount when they stay with us a second time, so we hope to see you again soon!!!
Fra arkiv

10/10 Fremragende

Jennifer S.

Great kid-friendly home!

Hilltop Haven has become our favorite place to stay! It's cozy, very clean...kid friendly, great view, snow play right below for the kids. It's perfect! Only about a mile from bear mountain which we loved! Looking forward to returning.
Overnattede 2 nætter i februar 2017
Svar fra VrboOwner den 24. mar. 2020
Thank you for your kind words Jennifer! This season has seen some pretty fantastic snow. We're so glad you enjoyed your time at our little haven in the mountains and hope you come back soon!
Fra arkiv

10/10 Fremragende

Best family weekend get-together!

Everything possible needed was readily available! Great views from decks! So close to snow play and ski slopes! Best part kids were entertained with the playroom especially pac-man! Definitely would come again! Sharon & Bill are the BEST!
Svar fra VrboOwner den 24. mar. 2020
Thank you so much for your review. We are so happy that you had a wonderful time. Please join us again in the future!
Verificeret

10/10 Fremragende

Sharonda A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing property

Amazing property. Beautiful views. Kids loved this property especially the game room. Only problem was a neighbor complained that we were loud even though it was the people renting next door.
Overnattede 2 nætter i juli 2020
Svar fra VrboOwner den 5. nov. 2020
Hello Sharonda, thank you for taking the time to leave us a review and give us feedback on the property. We are so glad to hear that this home was not only enjoyable by the adults but that the Kiddos were able to enjoy it as well:) We apologize that the neighbors thought your group was loud and rowdy, we have it noted in the booking that this was not toward your group but for tenants next door. We do hope that we can soon host you again, Destination Big Bear
Fra arkiv

10/10 Fremragende

Emad H.

Cozy home, great views and perfect for families!

We loved our stay at Hilltop Haven! The kids loved the bunkbed room, Mrs. Pac-man and the dug out sled route in the backyard. We thought the location was perfect for Snow Summit and Bear Mountain. Everything we needed was available along with some great views! Thank you so much for sharing your home with us!
Overnattede 2 nætter i januar 2016
Svar fra VrboOwner den 24. mar. 2020
Thank you so much for your review. We are so happy to hear that you enjoyed your stay at Hilltop Haven. We are glad the cabin had all the amenities that were fun for your kids. We're glad the location was ideal. We hope you will join us again in the future. Kindest Regards, Destination Big Bear
Fra arkiv

10/10 Fremragende

Gloria T.

Beautiful cabin, very clean.

I wanted to be in a clean home with a full kitchen to make a big holiday meal. We got both of those things in this cabin. My kids loved it. The pac man game was fun. We will be back, we wish we had stayed longer. Responsive owners, always available.
Overnattede 2 nætter i december 2016
Svar fra VrboOwner den 24. mar. 2020
Thank you Gloria for the great review! We're so honored to have shared our cabin with you for your cherished holiday memories. We truly look forward to hearing from you again. Have a blessed and prosperous 2017!
Fra arkiv

10/10 Fremragende

Michiko L.

Great Family Stay!

We had 2 families meet here for a weekend of skiing. It was the perfect place to share. The kids all stayed together in the bunk beds. They loved having their own floor to themselves with the bathroom and PacMac game. The kitchen and living room were perfect for all of us to eat dinner and watch a movie. We had a wonderful view of the sunset over Big Bear Lake and the Bear Mountain ski resort. We definitely recommend this home for families. There were games for the kids to play, several movies to watch (DVD's and VHS) on a large TV. It is well located near downtown and skiing. Quiet neighborhood, took the kids for a walk around the streets. Can't wait to go again!
Svar fra VrboOwner den 24. mar. 2020
Oh Michiko! Thank you SO much for your VERY kind words! Through our children’s young years, we were blessed with staying at a friend’s cabin several times over several years. We formed very fond lifelong memories there and when we purchased our own cabin, we wanted to share that blessing with others. We're so glad your family and friends were able to make some great memories of your own. Thank you again!
Fra arkiv

10/10 Fremragende

Kellie B.

Christmas in Big Bear 2016

This property is perfect for a large family or a couple families! Here is why: Three levels, one level bunk beds for kids, queen bed, BR & games on one level. Second level, King bed with own BR, queen bed with additional BR on 2nd level. First level BR, big kitchen table for 9 of us, nice stove/oven, plenty of dishes, silverware, pots & pans for big dinners, fire place, flat screen TV, two couches, love seat & chair, washer & dryer. Plenty of room for all of us to watch movies or football games! The place was clean, with several personal touches & upgrades. The beds were comfortable as well! I would highly recommend this place! The owners were very kind as well. P.S. we requested a white Christmas & they delivered that as well! :) Thank you Jesus! Blessings to those who stay here!
Overnattede 3 nætter i december 2016
Svar fra VrboOwner den 24. mar. 2020
Kellie - Thank you very much for your amazing review! We do strive to keep our cabin at a level of excellence that is pleasing to all of our guests. We're delighted you found our accommodations so welcoming and our amenities so favorable. Thank you for taking the time to share your experience with our potential guests. We truly appreciate your comments. Glad that White Christmas thing worked out too!
Fra arkiv

10/10 Fremragende

Kat B.

Will stay again, next year!

This VRBO rental was perfect for our little 3 day weekend! The home was clean, well-stocked, and worked out perfectly for 10 people! The kids absolutely loved the game room and the bunk beds! And the adults loved being able to hang out upstairs without hearing the kids on the bottom floor and/or vice versa! Unfortunately, our timing was off as far as snow is concerned, and there was no snow in the backyard! But, as my husband was walking our dog, he saw that right across the street there were kids playing in their backyard, so perhaps you can befriend the neighbors to have some snow play close to home! Speaking of close to home, I loved that it was a less than 5 min drive to the Big Bear Snow Play area! We tubed there both nights, and had a blast!! During the day, we drove to the Alpine Slide (10 min drive) and spent some time over there, then headed to the village for dinner and ice cream! It was such a great trip, and we are looking forward to hopefully another visit next year! Thank you again for sharing your home, Bill and Sharon! And thank you for being so accommodating with a late check-out!
Overnattede 2 nætter i marts 2017
Svar fra VrboOwner den 24. mar. 2020
Wow! Thank you Kat for such a raving review! We're sure glad you and your family had a good time - even though the snow didn't cooperate. :) If you're interested in staying during the summer for a little lake or mountain biking action, we offer our return guests a VIP discount. Hope to see you again soon!
Fra arkiv

10/10 Fremragende

Lovely Hilltop Home

We (a family of 8) stayed at this lovely location for three nights and four days. There are many reasons to stay here. First, having the snow right outside the backyard where the kids can spend hours building snowmen or sledding is a plus. No more running around Big Bear looking for places to sled. The kids were in and out all day. Second, the adults loved the jacuzzi. Nothing like being in the snow and looking at the beautiful view and being all toasty. Third, the kitchen was completely stocked for 10 people. We made all our meals here from tacos, chicken shwarma, and even barbequed teriyaki steak on their outdoor BBQ. They have a Belgium waffle machine which the kids loved for breakfast. They could use a few more wine glasses though for our family. Fourth, we enjoyed watching the Super Bowl on their large TV in the living room. Lots of couches for people to sit on. They have plenty of games to play, but, we love doing jigsaw puzzles and brought our own. Fifth, bathrooms on every level and plenty of sleeping places. They even have a game room downstairs that has fuzball and arcade games. I hope to return next year.
Overnattede 3 nætter i februar 2017
Svar fra VrboOwner den 24. mar. 2020
Thank you for your great review! We're glad you enjoyed your stay. The snow this year has been epic and we agree - having a sledding slope in the back yard is a huge plus! Thank you for staying with us and we hope to see you again soon.
Fra arkiv

10/10 Fremragende

Scott M.

Postcard Picture-Perfect Big Bear Experience with Friends & Family!

For the past 7 years on the long weekend in January, our family rents a cabin in Big Bear with another family that we are close with to enjoy all that Big Bear has to offer. This year, we invited a third couple to make the trip and, as such, needed a bigger cabin. We are so blessed to have found Bill & Sharon's cabin! The accommodations are clean and well stocked with linens and other necessities, and Bill & Sharon go to great lengths to make sure you feel comfortable and at home. There is a large open area on the hill below the house, and we were able to carve a rather long sledding track (we called it the “luge”) into the hill for the kids. It made for three days of amazing fun for both our kids and the adults, and countless pictures that we will cherish for a lifetime. The cabin is also just minutes from both Bear Mountain and Snow Summit. We did manage to pry ourselves away from the house to go skiing one day, and when we got back we soothed our sore bodies in the Jacuzzi while enjoying the beautiful views on the deck. The accommodations also include a great BBQ (propane provided), the three decks with crazy good views, trash service (some cabins require you to haul your trash to the dump, which is a pain), two big flat screens and TV's in each room, a game room, and the list just goes on. We will definitely be back next year!
Svar fra VrboOwner den 24. mar. 2020
Scott - We are so pleased your family and friends had such a memorable experience. The snow this year has been INCREDIBLE and we hope you can book with us again soon! We offer special rates in the spring and summer, so be sure to keep checking our site for more information.
Verificeret

8/10 Godt

Ronald S.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed
Synes ikke om: Indtjekning
Cabin was nice and peaceful. Decently equipped. I didn’t realize there were three separate decks all on different levels. Lots of going up and down steps. The top floor didn’t seem to get the benefit of the air conditioning and got a bit stufffy at times. My main complaint is with check in with Destination Big Bear. I wasn’t given code for the key box by the day of arrival, which I have never experienced in all the homes I have rented. I emailed that morning asking about it and was told it would be sent after the home was cleaned and ready for check in. Check in was 4:00pm and I hadn’t heard anything from them, so at 5:15 I emailed them. I was getting nervous about driving all the way up there and maybe not having signal so I called and went to voicemail. Someone called me back and said I should have gotten a text. I did not ever get that text so he emailed it. That’s why I think it’s poor policy to withhold that until the house is ready. Then when we arrived and opened the door, an alarm was beeping which turned into a full ear-splitting siren. I desperately went through my check emails and all info I was sent but there was nothing about an alarm code. So I called the office again and was given the code and told, very curtly that it was in my information I should have read. Again I looked through it and no where was a an alarm even mentioned. That is something that should be in bold and first line of check in if they are going to set it.
Overnattede 3 nætter i juli 2025
Fra arkiv

10/10 Fremragende

Armena A.

Sweet house with a great layout for having teens.

This is a cute house which is 3 levels. The entrance is first level with no steps which makes it very convenient and would be great for the snowy months. We stayed in August and appreciate the ease with groceries and such from the entry. The house is perfect for teens who need space and the jacuzzi and game room with bunkbeds made it so great as they are on the same level of the house. The living area is open and the kitchen is nice to work in. Each level has a separate deck which is alwaya a great thing. There is no fenced space for dogs and we used the gates to block off the upper deck for the dog. We had a really nice time and were here for one week. I am writing this as we stay here one last night. Only recommendations: the upper deck faces West and an umbrella would be perfect for the table. I see a hole for an umbrella in the table and it would provide some shade during the warm days of summer. Also one wooden gate would be so good at the point of the driveway walkway to the front door area. This would make it easier to make sure the dog can be contained if they manage to get past the front door as guests exit or enter. Bonuses: the grill is perfect for this house. The rooms are great and well maintained. The drive is easy and the location is minutes away from town. The road is good for dog walking and the lake view off th deck is nice. Overall, we had a great one week stay here and it is obvious the owners take pride in this home and we treated it as our own home. We left behind a puzzle and poker chips for the games above the fridge. Thanks!
Overnattede 6 nætter i juli 2017
Svar fra VrboOwner den 24. mar. 2020
Thank you so much for reviewing your stay. We appreciate your candid feedback. WE are happy that your overall stay was good. We hope you will join us again in the future! Kindest Regards, Destination Big Bear
Verificeret

4/10 Ringe

Alejandro A.

Synes godt om: Området
Synes ikke om: Rengøring, indtjekning, kommunikation

Terrible! Was charged for “excessive use of spa”!

I don’t think I will ever stay at another property ran by Destination Big Bear again! There process for completion of booking is ridiculous. We left that place cleaner then when we arrived, minus the used linens and towels. Stove was dirty and oven looked like something exploded inside. All that and we were going to be ok with it. Not leave a negative review or positive. Figured, maybe they missed it when cleaning. We followed every rule, which they have an “departure check list” one of those was to lock the spa and set the temp lower. For some reason the spa controller would not work and we couldn’t get the temp to go lower. I called property manager and let them know, I was told leave it and they would take care of it. I know the property was booked the day after we departed, I figured they left for the next people. Anyways, 2 weeks later I get an email with noticing saying, “ We received word from the spa company that after your stay, they had to do a dump and fill. This is when the water cannot be treated with chemicals to make clear so they must drain the water, refill and service. The charge for this service after your stay is $100. Thank you.” We barely used the dam spa! I have spoken to a couple people who take care of spas and pools and they mentioned that usually, the only time that needs to be done is when it’s not kept up on or when there soooooo much urine, fecal matter that it can’t be taken care of with chemical. I replied to the notice and contacted them several times to ask for details and they never responded.
Overnattede 3 nætter i december 2022
Verificeret

4/10 Ringe

Ramona M.

Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed

Uncomfortable beds. Cold rooms with big air leaks from the windows. Sewage water leaking in bedroom

Mattresses extremely uncomfortable. Sewage water was leaking and made the carpet wet in one bedroom. Called maintenance but problem not fixed. Major air leak from the sliding door in one bedroom. Maintenance didn’t respond for a whole day. Maintenance did not fix the problem. Slept in cold room for 3 days. Worst sleeping experience ever. For such an expensive cabin the sleeping accommodations did not measure up and we’re below average. I want my money back for terrible room quality and for lack of response to the problems I noted above.
Overnattede 3 nætter i december 2021
Svar fra VrboOwner den 19. maj 2022
Hi Romona, thank you for your feedback. I'm sorry to hear that you had a less than perfect experience with our cabin rental. We take all guest concerns seriously and are looking into what could have gone wrong during your stay. We are not showing any communication from you that you had these issues during your stay. If so, we would have sent a tech right away to assist. We apologize for the inconvenience and would like to make things right with you. Please contact us when you would like to book again.
Verificeret

8/10 Godt

Dan S.

Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed

Christmas 2020

The house was very nice and clean. Great views outside of all the Ski resorts. We all had a great time at this small but big house. Someone said this before but the house is on 3 floors if your an older person or not in good shape this house might not be for you. You will get winded walking up and down. It would be great for kids as they would have to go up and down the stairs and they would get sleepy. They said don’t leave any food behind but we could tell other people had left a lot of food in the cabinets. You need to take your own trash to the dump. It’s not that hard but you have no place to leave in or outside your house so you ether have to leave it in your car or take it. I just took it almost everyday the traffic wasn’t that bad most days. The house doesn’t look that great from outside but it’s good for a weekend. The inside needs new couches for sure. The tv is old and the DVD player and even a vcr is not needed anymore. They just need to buy a new smart Tv and they would make that room look all cleaned up. The fire place was graet! The BBQ was amazing!! The kitchen all worked great, except the oven had something plastic in it before we used it and when we turned it in to make Christmas dinner the whole house filled with toxic fumes. We all had to go outside until it was gone. It was cold outside so not so fun. Parking was great just two cars will fit but no issue with snow. Great views and all and all a great trip! We would stay again.
Overnattede 5 nætter i december 2020
Svar fra VrboOwner den 21. feb. 2021
Hello Daniel, Thank you for taking the time to write us a review. We are so happy to hear that this property Hilltop Haven was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean sounds like the perfect vacation. We apologize that the home was not cleaned (food) properly before. This is not what we like to hear from our tenants, and not up to our standards. Unfortunately, we were not able to fix your issues during your stay. The city of Big Bear Lake does not pick up trash from vacation rentals, due to the trash possibly sitting out for days, being accessible to some of the critters we have up here. We do notify this upon check-in when accepting the terms and agreements, arrival instructions, and in the home Thank you for feedback to renovate the cabin, We will do the needful. Inconvenience Highly Regretted, Destination Big Bear
Verificeret

10/10 Fremragende

David P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Exactly as described

Tremendous view, loads of space, great kitchen and the video game console all perfect for one or two families
Overnattede 3 nætter i august 2020
Svar fra VrboOwner den 6. okt. 2020
Hello David, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Talk about the views in Big Bear, they are breathtaking. Hopefully, you were able to see one or two of our amazing sunsets. Come back again, Destination Big Bear
Verificeret

8/10 Godt

Kim B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed

Quiet neighborhood and nice sunset views

Location was nice and the property was clean. Didn’t realize that the house was three stories with two flights of steep steps. Was difficult for the older folks in our family to navigate and not toddler friendly. The carpet did smell of dog urine on the 2nd floor. The walls and floors are pretty thin as you can hear everything from people walking to sliding doors opening & closing. We happened to be there in August and it was really hot in the house without any AC, but cooled off nicely at night. The jacuzzi was a nice touch and the kids loved the arcade games.
Overnattede 4 nætter i august 2020
Svar fra VrboOwner den 29. aug. 2020
Hello Kim, Thank you for taking the time to leave us a review. We are happy to hear that you and your group were able to enjoy Hilltop Haven. When traveling with a larger group like yours, that space is very much needed. However, having a variety of floors can be difficult depending on your group. For future stays, our agents are more than happy to answer any concern or question like how many levels the home has. Unfortunately, our homes don’t have air conditioning, we can see why the kitchen got pretty warm when in use. Opening the windows does help not only in that situation but in situations where the house is pretty warm. Big Bear is definitely a place for friendly neighborhoods:). Having a home with an open floor plan is a nice touch to a good vacation home. Thank you, Destination Big Bear
Verificeret

10/10 Fremragende

mary s.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Big Bear vacation

We had a wonderful time in this family friendly home. Excellent at a reasonable pricez
Overnattede 4 nætter i juli 2020
Svar fra VrboOwner den 15. aug. 2020
Hello Mary, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Hilltop Haven was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
Verificeret

10/10 Fremragende

Barb R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Excellent vacation

I would highly recommend this property to anyone looking for a quiet peaceful vacation. The home was exactly as described. The layout is perfect. It gets a bit warm on the top floor in the summer, but this is easily remedied by opening the sliding door and enjoying the morning breeze. Lots of room for kids young and old. We will definitely be looking to return soon. Thank you for sharing your home with my family.
Overnattede 3 nætter i juli 2020
Svar fra VrboOwner den 8. aug. 2020
Hello Barb, Thank you for taking the time to write us a review. We are so happy to hear that this property Hilltop Haven was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear

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Vært: Destination Big Bear

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