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Towels were available for a single guest occupancy. However, one day into the stay I was informed that two more guests were staying. I had no prior notice of this. Towels were immediately made available.

The hob is an induction electric job. I have left an instruction booklet. In essence the diameter of the cooking pot must be the same diameter as the hob ring. Nobody else have complained about the cutlery. However, I have purchased a new set of cutlery.

In response to this review I must comment. The rental fee for the six days should have been £1600.00 rather than £1030.00. VRBO made a mistake in the nightly charge but would not take responsibility for it. I did indeed contact the guests asking if they were prepared to pay half the difference, ie £300.00. I also stated that if they were unwilling to accept this additional fee, I would quite understand. I explained the scenario and politely asked the question. It wasn’t a question of trying to squeeze additional monies from them. Considering it is the high season, I thought the guests were getting a good deal even with the additional fee. With regard the twin bed mattresses, these beds were purchased two years ago. The mattresses are not 3 ‘’ thick. I will post a picture of the mattresses that will show the thickness. I do not mind criticism but it should be accurate. No other guests have complained about the beds

I’ve no intention of writing a lengthy dialogue in reply to this review. However, I must correct a couple of points. I sent a welcoming email to the guest prior to arrival and one at conclusion of the stay enquiring if the holiday was a success, yet I am accused of being a little cold and stand offish. Very strange. Further, after inspection of the property, I sent only one email, (not emails) to the guest which in my opinion wasn’t nasty, just a reflection of the condition of the apartment we found. Reading the review, I get the impression that this guest doesn’t like being reprimanded and thinks the apartment can be left in any condition. My basic complaints were. 1. My personal lockable cupboard had been tampered with. 2. Both sources of heating, radiators and under floor left on. 3. Excessive blood and dirt stains on separate pillow cases which had been removed from the wardrobe. Contrary to the review I am not a novice to the rental business and this is first time and hopefully the last time I’ve had to send a critical review about a guest.